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Ramada Hotel jobs

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    • Previous hotel front desk experience preferred (training available for the right candidate).
    • As the first point of contact for our guests, you will play a key…
    • View all The Plaza Hotel jobs - Kamloops jobs
    • Salary Search: Front Desk Agent salaries in Kamloops, BC
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    • Property Management Systems (PMS) and hotel accounting software.
    • Experience in accounting or bookkeeping; hotel or hospitality experience is an asset.
    • Property Management Systems (PMS) and hotel payment processing.
    • Experience in bookkeeping, accounting, or hotel finance preferred.
    • Making and cleaning the rooms of the hotel.
    • The goal is to create a clean and orderly environment for our guests that will become a critical factor in…
    • This role is responsible for preparing high-quality food in a timely manner while maintaining cleanliness, organization, and food safety standards.
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Career Resources:

Front Desk Agent
The Plaza Hotel
·
3.7
Kamloops, BC
From $19 an hour
Permanent, Full-time
Apply now

Job details

From $19 an hour
Store discount, Discounted or free food
Permanent, Full-time
Weekends as needed, Morning shift, Night shift, Holidays
Kamloops, BC

Full job description

Job Overview

We are looking for a friendly, professional, and reliable Front Desk Agent to join our team. As the first point of contact for our guests, you will play a key role in delivering exceptional customer service and ensuring every guest has a positive stay experience.

Responsibilities

  • Greet guests warmly and professionally
  • Perform check-in and check-out procedures
  • Handle reservations, cancellations, and walk-in bookings
  • Answer phone calls and respond to emails
  • Process payments and manage cash/credit transactions
  • Resolve guest concerns in a calm and efficient manner
  • Coordinate with housekeeping and maintenance
  • Maintain accurate records and reports
  • Ensure compliance with brand and property standards

Qualifications

  • Previous hotel front desk experience preferred (training available for the right candidate)
  • Strong communication and problem-solving skills
  • Comfortable using computers and reservation systems
  • Professional appearance and positive attitude
  • Ability to work evenings, weekends, and holidays
  • Must be legally eligible to work in Canada
  • Must be available to do Night Shifts and some Morning shifts

What We Offer

  • Discounts at other properties
  • Supportive team environment
  • Growth opportunities within the property
  • Employee hotel discounts

Job Types: Full-time, Permanent

Pay: From $19.00 per hour

Benefits:

  • Discounted or free food
  • Store discount

Application question(s):

  • Do you have any hotel front desk experience?

Work Location: In person

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