Skip to main content
Post your resume and find your next job on Indeed!

Ramada Hotel jobs

Sort by: -
    • Minimum 5 years experience in hotel supervisory of management role.
    • The candidate must have prior hotel experience to be considered for this position.
  • View similar jobs with this employer
    • Follow hotel policies and procedures.
    • Basic computer skills (experience with hotel PMS systems is an asset).
    • The Front Desk Agent is the first point of contact…
    • Previous housekeeping experience especially in a hotel setting is an asset.
    • Previous experience in commercial or hotel environment would be an asset.*.
    • Pick-up/drop-off guests to specific location within hotel policy.
    • Maintaining high standards of professionalism, ethics, and attitude towards guests and hotel…
    • Check guests in and out using our hotel system.
    • Previous hotel or customer service experience is an asset (not required).
    • Legally entitled to work in Canada.
    • A hotel handyman/maintenance worker, is responsible for performing various maintenance tasks throughout the hotel property, including repairs to plumbing,…
    • Employment offers will be subject to all current employees completing their employment with Voyago in good standing, including completing all scheduled shifts.
    • Employment offers will be subject to all current employees completing their employment with Voyago in good standing, including completing all scheduled shifts.
    • Secondary (high) school graduation certificate.
    • Address customers' complaints or concerns.
    • Prepare and serve specialty food at customers' tables.
    • Provide information on hotel facilities and services.
    • Secondary (high) school graduation certificate.
    • Register arriving guests and assign rooms.
    • No degree, certificate or diploma.
    • Sweep, mop, wash and polish floors.
    • Vacuum carpeting, area rugs, draperies and upholstered furniture.
    • Up to 13.5 kg (30 lbs).
    • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
    • Develop and implement policies and procedures for daily…
    • Develop and implement policies and procedures for daily operations.
    • Negotiate with suppliers for the provision of materials and supplies.
    • Analyze budget to boost and maintain the restaurant's profits.
    • Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
    • Secondary (high) school graduation certificate.
    • Plan menus and estimate food requirements for their realization.
    • Requisition food and kitchen supplies.
Get e-mail updates for the latest Ramada Hotel jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

customer service
full time
hôtel
no experience
part time
receptionist
restaurant
server
work from home
airport

Career Resources:

Job Post Details

Guest Services Manager - job post

Ramada Ottawa
4.3 out of 5 stars
2259 Prince Of Wales Drive, Nepean, ON K2E 6Z8
$60,000–$63,000 a year - Permanent, Full-time

Job details

Pay

  • $60,000–$63,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • On call

Location

2259 Prince Of Wales Drive, Nepean, ON K2E 6Z8

Benefits

Pulled from the full job description

  • Dental care
  • Life insurance
  • On-site parking

Full job description

Company Overview

The Ramada Ottawa is an 87 room property , surrounded by nature .

Summary

We are seeking a dedicated Guest Service Manager to lead our team at The Front desk . The candidate must have strong customer service skills and leaderships skills .

The candidate must have prior hotel experience to be considered for this position. Minimum 5 years in a manager or supervisory roll.

This role is vital to ensuring our guests receive top-notch service from the moment they arrive. Your contributions will enhance our reputation as a premier destination/

Responsibilities

  • Welcome guests warmly and assist them with their inquiries and reservations.
  • Resolving issues with all guests complaints, and providing support for the front desk staff.
  • Manage front desk operations efficiently, including check-ins and check-outs.
  • Creating schedules
  • Coaching staff
  • Training new staff
  • Inventory control
  • Invoicing
  • Credit card reconciling
  • Commission reconciling
  • Payment for groups
  • Co ordinate with sales manager on groups
  • Implementing new procedures
  • Preventive maintenance Inspections
  • Dealing with all guest complaints
  • Organizing pest control preventive
  • Weekly rooms inspections for quality control
  • documenting and discipline of staff
  • Approving staff payroll
  • approving night audit reports and looking for discrepancies
  • Bring all concerns to General Manager
  • On Call required, alternating weeks, and weekends.

Requirements

  • Minimum 5 years experience in hotel supervisory of management role
  • On Call required
  • Knowledge of revenue management
  • Excellent problem solving skills
  • Strong communication skills with excellent phone etiquette.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Ability to handle emergency situations , and sometimes difficult situations
  • Bilingual is required for this position
  • Experience in Opera Cloud is an asset
  • Critical thinker
  • Able to multi task
  • Problem solver
  • Positive attitude

If you are passionate about providing exceptional service and want to be part of a welcoming team at The Ramada Ottawa, we invite you to apply today!

Job Types: Full-time, Permanent

Pay: $60,000.00-$63,000.00 per year

Benefits:

  • Dental care
  • Life insurance
  • On-site parking

Experience:

  • Management : 3 years (required)

Language:

  • French (preferred)

Work Location: In person

Let Employers Find YouUpload Your Resume