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Job Post Details

QA Team Lead (NetSuite) - job post

Elim Solutions
4.5 out of 5 stars
OntarioRemote
$90,000–$115,000 a year - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 4 days.

Job details

Pay

  • $90,000–$115,000 a year

Job type

  • Permanent
  • Full-time

Full job description

ABOUT US:

Elim Solutions Inc. is a dynamic and innovative company dedicated to providing comprehensive business solutions across a wide range of industries. With a strong focus on delivering tailored services, we specialize in IT consulting, software development, and strategic business consulting. Our team of experienced professionals is committed to helping businesses optimize operations, drive growth, and enhance efficiency through cutting-edge technology and insightful strategies. At Elim Solutions Inc., we pride ourselves on delivering results-driven solutions that align with the unique needs and goals of our clients.

At Elim Solutions Inc., we believe that our people are our greatest asset. Our mission is to provide innovative business solutions that help companies grow, optimize their operations, and thrive in an ever-evolving marketplace.

We are committed to fostering a culture of collaboration, innovation, and integrity. Our team works together, supporting one another to achieve collective success while embracing diverse perspectives and ideas. We encourage open communication, creativity, and continuous learning, offering our employees the opportunity to grow both professionally and personally.

At Elim Solutions Inc., we value accountability, customer-centricity, and a strong sense of ownership over our work. We believe in creating an environment where everyone has the opportunity to make a real impact. Whether you're working with clients, developing new technologies, or improving internal processes, your contribution matters here.

If you're looking for a place where you can challenge yourself, work with passionate professionals, and grow in a supportive, inclusive environment, Elim Solutions Inc. could be the perfect fit for you.

Join us and help shape the future of business solutions!

JOB SUMMARY:

We are seeking an experienced QA Team Lead – ERP / NetSuite to lead and scale our quality assurance function across ERP and SaaS delivery. This role is responsible for defining and driving the overall quality strategy, ensuring that all solutions meet high standards of reliability, performance, and user experience.

The QA Lead will manage a team of QA analysts while partnering closely with Engineering, Product, and Delivery teams to embed quality across the full software lifecycle. This role goes beyond test execution—focusing on quality engineering, automation, process improvement, and organizational excellence.

KEY RESPONSIBILITIES:

Quality Strategy & Leadership

  • Define and own the QA and Quality Engineering strategy across ERP and SaaS projects
  • Establish and enforce testing standards, frameworks, and best practices
  • Champion a “quality-first” culture across engineering and delivery teams
  • Drive continuous improvement initiatives to enhance product quality and team efficiency

Team Leadership & Development

  • Lead, mentor, and grow a team of QA analysts, fostering a high-performance culture
  • Set clear goals, KPIs, and career development plans for QA team members
  • Conduct regular performance reviews, coaching, and capability building
  • Support hiring and onboarding of QA talent as the team scales

Test Management & Delivery Oversight

  • Oversee test planning, execution, and defect management across multiple projects
  • Ensure alignment between QA timelines and overall project delivery schedules
  • Monitor risks, identify gaps, and ensure timely resolution of quality issues
  • Ensure traceability between requirements, test cases, and delivered functionality

Automation & Quality Engineering

  • Define and drive the test automation strategy, including frameworks and tooling
  • Promote adoption of automation for regression, integration, and API testing
  • Collaborate with engineering teams to integrate QA into CI/CD pipelines
  • Continuously improve test coverage, efficiency, and scalability

Cross-Functional Collaboration

  • Partner with Product Managers, Business Analysts, and Developers to clarify requirements and acceptance criteria
  • Ensure quality is embedded early in the SDLC (shift-left approach)
  • Act as a key stakeholder in release readiness and go/no-go decisions

Metrics, Reporting & Governance

  • Define and track QA KPIs and quality metrics (defect leakage, test coverage, cycle time, etc.)
  • Provide regular reporting to senior leadership on quality trends, risks, and improvements
  • Ensure compliance with client, regulatory, and internal quality standards

QUALIFICATIONS:

Education & Certifications

  • 6–10 years of experience in software or ERP quality assurance, with at least 5+ years in a leadership role
  • Strong experience in ERP systems (NetSuite preferred) or SaaS environments
  • Proven track record of building or scaling QA processes and teams
  • Bachelor’s degree in Computer Science, IT, Business, or related field
  • QA certifications such as ISTQB, CSTE, or equivalent are required

Technical Skills

  • Strong understanding of testing methodologies, SDLC, and QA best practices
  • Experience with test management and defect tracking tools (Jira, TestRail, Zephyr)
  • Hands-on experience with test automation tools (Selenium, Playwright, Postman, or similar)
  • Familiarity with API testing, integration testing, and ERP workflows
  • Understanding of CI/CD pipelines and DevOps practices
  • Familiarity with business workflows and process validation in ERP systems

Nice to Have

  • Experience in NetSuite ERP testing or SaaS-based platforms
  • Exposure to SuiteScript or ERP customization testing
  • Experience supporting UAT with business stakeholders

Personal Attributes

  • Strong problem-solving mindset with a proactive approach to challenges.
  • Excellent communication skills, able to explain technical concepts clearly to diverse audiences.
  • Detail-oriented and committed to delivering high-quality, maintainable code.
  • Collaborative team player who thrives in agile, fast-paced environments.
  • Adaptable and eager to learn new technologies and tools.
  • Self-motivated with the ability to manage priorities and meet deadlines independently.
  • Customer-focused, understanding the importance of user experience and business impact.
  • Innovative thinker who contributes ideas for continuous improvement and technical excellence.

Why You’ll Love Working Here

  • Competitive pay and benefits, sure, but also a culture that truly supports work-life balance.
  • Opportunities for professional growth, but also for personal connections.
  • A work environment where passion for excellence and customer appreciation are shared by all employees.

Ready to Join Our Journey?

If this sounds like you, don't hesitate. Send your resume to hr@elimsolutions.ca

Job Types: Full-time, Permanent

Pay: $90,000.00-$115,000.00 per year

Work Location: Remote

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