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Quality Assurance jobs in Calgary, AB

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    • TELUS' premier vendor partner is excited to offer a rewarding opportunity for experienced quality assurance professionals to join our Calgary-based team.
  • View similar jobs with this employer
    • The QA/QC Coordinator, Minerals and Mining supports and coordinates quality assurance and quality control activities for minerals and mining projects, with a…
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    • Welcome to Pratts Food Service!
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    • Experience: 2+ years in industrial quality control, specifically with heat exchangers and pressure equipment.
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    • O 1-Minimum 8 years of experience in field of quality, health, safety and environment.
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    • Familiarity with quality standards and procedures.
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    • Location: North of Fort McMurray.
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Job Post Details

TELUS logo

Sales Quality Assurance Specialist - job post

TELUS
3.7 out of 5 stars
Calgary, AB•Hybrid work
From $45,000 a year - Full-time, Contract

Job details

Pay

  • From $45,000 a year

Job type

  • Contract
  • Full-time

Shift and schedule

  • Weekends as needed
  • Evenings as needed

Location

Calgary, AB•Hybrid work

Full job description

Sales Quality Assurance Specialist

Location: Calgary, AB (Hybrid) | Salary: $45,000/year | Contract: 1-Year (Maternity Leave Coverage)

TELUS' premier vendor partner is excited to offer a rewarding opportunity for experienced quality assurance professionals to join our Calgary-based team. This is more than just a QA job. It's a stepping stone toward leadership, skill development, and long-term success in a vibrant professional environment.

Are you a detail-oriented professional with a passion for quality and continuous improvement?

We are looking for a Sales Quality Assurance Specialist to join our growing Calgary-based team. As our team continues to grow, we're looking for someone who can help us maintain the highest standards of sales quality and compliance. This is not a role that manages product quality — it focuses on ensuring sales issues and escalations are handled appropriately.

What You'll Do (Working with our vendor partner)

  • Support the Operations Manager in communicating sales quality measurements, trends, best practices, and improvement opportunities to sales agents individually and in group settings
  • Monitor internal and external benchmarks to ensure sales procedures remain compliant
  • Assist with audits and investigations, ensuring corrective actions and change controls are properly implemented
  • Compile and manage investigation files while tracking timely completion of corrective actions
  • Collaborate across departments to keep compliance requirements current
  • Maintain quality-related training programs and uphold confidentiality of sensitive information

What We're Looking For

  • Strong critical thinking skills and a passion for continuous improvement
  • Excellent attention to detail and accuracy
  • Comfort analyzing data in spreadsheets/databases
  • Proficiency with Word, Excel, and PowerPoint
  • High School Diploma or equivalent combination of education and experience
  • Flexibility and availability for evenings/weekends as needed for special calls or requests

What We Offer

  • Competitive salary of $45,000/year, plus bonus potential
  • Full-time, long-term professional opportunity
  • Flexible hybrid work structure
  • Full training and mentorship from an experienced team
  • A supportive, growth-focused culture built on integrity, empowerment, and diversity

Ready To Join The Team? Submit your resume today. Only shortlisted candidates will be contacted.

Pay: From $45,000.00 per year

Work Location: Hybrid remote in Calgary, AB

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