Qualitative Research jobs in Toronto, ON

Evaluation Specialist
Hybrid based out of the Toronto Office
Full-time, 6-Month Contract

Opportunity Overview
The Responsible Gambling Council (RGC) is an independent, non-profit organization dedicated to problem gambling prevention. For more than 40 years, we have worked to reduce gambling risk by creating and delivering innovative awareness and information programs in Ontario and around the world. We work with priority populations, including youth, young adults, ethnocultural populations, and the public, to educate people on the risks of gambling, how to mitigate those risks, and how to access support. We work with industry, regulators and government to promote the adoption of improved play safeguards through best practices research, knowledge mobilization, standards development, and the RG Check accreditation program.

The Evaluation Specialist plays a key role in supporting and contributing to research and evaluation that informs RGC’s prevention and outreach programming and other related evaluation activities at RGC. This position reports to the Associate Director, Evaluation. This role is a contract position ending March 31, 2027.

Why RGC?
Join the Responsible Gambling Council and be part of a team that's making a real difference in communities across Canada and around the world. For over 40 years, we've been at the forefront of gambling harm prevention, combining evidence-based research with innovative programs that protect players and strengthen communities.

At RGC, you'll work alongside passionate professionals who are committed to our mission of ensuring gambling never comes at a human cost. We offer a collaborative environment where your contributions matter, your ideas are valued, and your professional growth is supported. Whether you're developing prevention campaigns, advancing responsible gambling standards, or connecting directly with communities, your work will have meaningful impact.

We're proud to offer:

• Purpose-driven work that creates positive change for individuals and communities
• Professional development opportunities to build your skills and advance your career
• Collaborative culture where diverse perspectives are welcomed and celebrated
• Work-life balance with flexible hybrid work arrangements
• Commitment to equity, diversity, inclusion, accessibility, and anti-racism in everything we do

If you're looking for more than just a job—if you want your work to make a difference—RGC is the place for you.

KEY RESPONSIBILITIES

• Utilize evaluation tools and methods (e.g., logic models, theories, etc.) to describe program activities and associated outcomes for process and outcome evaluations
• Develop and implement data collection procedures and measurement tools to support evaluation, research, and evidence-based program implementation
• Support in administering evaluation methods, including preparation, facilitation and liaising with relevant parties as appropriate
• Conduct both quantitative and qualitative research methods (i.e., plan, collect, analyze, synthesize) from a variety of sources
• Use a variety of data collection tools including questionnaires, focus groups, interviews, etc.
• Synthesize large volumes of information
• Conduct literature reviews and environmental scans
• Communicate findings both verbally and in writing
• Support preparation of research ethics applications and amendments as required
• Integrate findings to inform targeted harm prevention programming
• Work collaboratively with team members as well as staff across the organization

QUALIFICATIONS

• Must have a graduate degree in a relevant applied field or equivalent combination of education and experience
• Minimum of 2 years directly related experience in evaluation, measurement, and applied research
• Minimum of 1 year of experience working in an office environment
• Applied knowledge of evaluation and research processes, including methodological and conceptual rigor, statistical techniques (e.g., research design and data analyses), and effective knowledge dissemination
• Demonstrated knowledge and experience with quantitative and qualitative research methods including analyzing data from a variety of sources to make comparisons, identify relationships and determine trends and implications
• Ability to clearly and accurately communicate analytical findings and interpretations both verbally and in writing
• Excellent oral and written communication skills, with the ability to effectively share and present information to diverse stakeholder groups
• Experience preparing research ethics applications and amendments
• Experience developing data collection tools (e.g., survey questionnaires, focus group discussion guides, interview questions, etc.)
• Comfortable working both in a team and independently
• Strong initiative and ability to multi-task and prioritize projects under tight timelines
• Highly organized and detail-oriented with a strong commitment to high quality work
• Proficient with Microsoft Office (Word, Excel, PowerPoint)
• Knowledge of the gaming industry, including iGaming and Sports Betting is an asset
• Certification as an evaluation professional is an asset
• Demonstrated diversity and cultural competence; ability to communicate in an inclusive and equitable manner; experience with culturally relevant evaluation approaches when working with priority populations (e.g., First Nations, Inuit, and Métis, racialized and marginalized communities, etc.) is an asset

RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. We will honor your experiences, perspectives, and unique identity. Together, our organization strives to create and maintain working environments that are inclusive, equitable and welcoming.

The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).

RGC does not use artificial intelligence (AI) to make or inform hiring decisions. However, we do use an external applicant tracking system (ATS) to help manage applications efficiently; our ATS may apply automated filters or sorting functions, but all applications are reviewed and evaluated by human recruiters. RGC may also use AI to help with transcribing interviews, but humans will be recruiting, interviewing and connecting with applicants.

Please note, successful candidates will be required to complete a background check, facilitated by a third-party screener.

Hiring range is $54,200 - $67,800 annually commensurate with skills and experience.

If you are interested in learning more about this role, please apply directly and our team will reach out should you be selected for an interview.

Applications must be received by September 7, 2026.