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Provident Human Resource Management jobs in Vaughan, ON

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    • The Revenue Assurance & Client Billing Specialist (12 month contract) is responsible for supporting billing accuracy, account reconciliations, reporting, and…
    • Provident offers a competitive compensation and benefits package including a Health & Wellness Spending Account, Group RRSP and Flex Days among other benefits.
    • Excellent organizational and time management skills.
    • Implement adequate controls to minimize and/or prevent human errors in rate calculations.
    • Knowledge of or experience working with property management groups is considered a strong asset.
    • Analyze and audit data while resolving typical inquiries using…
    • Produce and deliver deficiency report to site project management.
    • Excellent organizational and planning skills with prior experience in project management.
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Job Post Details

Revenue Assurance & Client Billing Specialist 12 Month Contract - job post

Provident Energy Management Inc
2.8 out of 5 stars
20 Floral Parkway, Vaughan, ON L4K 4R1
Full-time

Job details

Job type

  • Full-time

Shift and schedule

  • Overtime

Location

20 Floral Parkway, Vaughan, ON L4K 4R1

Full job description

Provident Energy Management Inc. is a leading Energy Services Company (ESCO) in the Greater Toronto Area and Canada specializing in the multi-residential market, with an emphasis on high rise condominiums. Since 1985, we've supported our clients’ energy savings and sustainability objectives through state-of-the-art building automation and sub-metering services.

Provident’s 100+ person team includes engineers, certified energy managers, and building systems engineering technologists among other disciplines. We're focused on providing our team with professional development and growth opportunities along with challenging work and a supportive environment.

This is a temporary contract position with possibility of extension.

Join us!

ROLE

The Revenue Assurance & Client Billing Specialist (12 month contract) is responsible for supporting billing accuracy, account reconciliations, reporting, and client service activities. This role combines elements of Client Services and Billing, with a strong focus on identifying discrepancies, analyzing account activity, supporting operational reporting, and assisting with billing system cleanup and transition activities.

This is a temporary contract position with possibility of extension.

RESPONSIBILITIES
Essential Duties and Responsibilities include, but are not limited to the following:
  • Conduct building and account audits, including reviewing rates, account setups, enrollments, project details, and bill types to ensure billing accuracy
  • Perform water and electricity reconciliations by comparing bulk bills against remittances and analyzing variances
  • Investigate and explain billing discrepancies, trends, and reconciliation results to internal teams and customers
  • Generate and analyze operational and financial reports to identify issues, risks, and account irregularities
  • Support Client Relations & Operations Leadership by providing reporting and account analysis, including:
    • Owner current account reporting
    • Collection risk identification
    • Rental property analysis
  • Assist with identifying and resolving billing issues within NorthStar to support operational improvements and system transition activities
  • Collaborate with Billing, Client Relations, and Operations teams to resolve account concerns and improve processes
  • Maintain accurate documentation and support data integrity initiatives

REQUIREMENTS
  • Post-secondary education
  • A minimum of two (2) years’ work experience in billing operations
  • Strong attention to detail and accuracy
  • Solution-focused and results-driven
  • Analytical and problem-solving skills, with the ability to analyze comparables and account variances
  • Strong MS Office skills with excellent Microsoft Excel skills
  • Ability to interpret billing data and financial information
  • Strong communication and customer service skills
  • Experience working with billing systems or customer account platforms
  • NorthStar query experience or willingness to learn system queries (including 227 query processes)
  • Highly motivated self-starter capable of producing quality work within tight deadlines

WORKING CONDITIONS
  • Office environment with frequent sitting at a desk
  • Manual dexterity required to use desktop computer and peripherals
  • Overtime as required
  • Lifting or moving up to 10lbs may be required.

The Company has created policies and procedures to meet the required Accessibility Standards under the Accessibility for Ontarians with Disabilities Act. 2005. Our Accessibility policies are available in a number of formats. Should you wish access to these documents, or should you require any accommodations, please contact Human Resources.
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