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    • Mechanical aptitude and field support experience.
    • Travel extensively throughout Canada to support customers and projects.
    • Participate in occasional On-Call support rotation for SAP production environment.
    • Develop an understanding to maintain and support existing SAP EAM…
    • Analyze production resource requirements and available resources to ensure production schedules are feasible.
    • Reporting directly to the Director of Operations,…
    • The specialist works cross-functionally to maintain stable production schedules, optimize inventory, and support strict quality and delivery requirements.
    • The Vendor Enrollment Specialist is responsible for being first point of contact for our CashetPay Clients to assist them in setting up Vendors for payment.
    • Evaluate and resolve application service requests, provide ongoing business application support, investigate production issues, identify root causes, and…
    • Provide technical support to other departments as needed.
    • Review production and quality reports and follow up on quality deviations.
    • Lieu :* Baie-D’Urfé, QC.
    • Collaborate with engineering and production teams to design and execute process improvements.
    • Monitor the efficiency of production activities using various data…
    • Audit & Quality production support (~ 30%).
    • Manage the production of case study material for use in the BARS Program and.
    • And accurate standard of auditing.
    • Record, label, and escalate non-conformities; support root cause analysis (RCA).
    • Ensure accurate inventory control, maintain quality compliance, and provide…
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    • Proficiency with modern procurement software platforms (e.g., SAP Ariba, Oracle Cloud, Coupa) and Google Workspace applications.
    • Vehicle allowance to support the extensive travel requirements of the position.
    • Maintain awareness of competing products, technical developments and evolving…
    • Willingness to participate in shift rotation, weekend support, and on-call support as needed.
    • Participate in shift rotation, weekend support, and on-call duties…
    • Baymag may use technology, including artificial intelligence (AI)-enabled tools, to assist with administrative aspects of the recruitment process, such as…
    • Maintain, support, and monitor production applications, data processes, and cloud services - including incident resolution and root‑cause analysis.
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Refractory Technical Specialist, Ironmaking & Reheat
Canada
$120,000–$150,000 a year
Full-time

Job details

$120,000–$150,000 a year
Full-time
Canada

Full job description

Remote | Canada | Full-Time | 75%+ Travel


$120,000 - 150,000 CAD, 10% global bonus


Role Overview


Are you passionate about solving complex challenges in the steel industry? As an Ironmaking & Reheat Specialist, you will serve as a key technical expert supporting customers, sales teams, and internal stakeholders across Canada. Working closely with Sales, R&D, Operations, and Recycling teams, you will optimize refractory solutions, support innovation, and drive sustainable growth.


What You'll Do

  • Lead and coordinate refractory product trials and evaluations at customer facilities.

  • Partner with customers and commercial teams to optimize refractory performance and troubleshoot challenges.

  • Deliver technical training programs for sales teams and customers.

  • Collaborate with R&D on product development and continuous improvement initiatives.

  • Recommend refractory materials and lining designs based on customer requirements.

  • Support Operations, product transfer initiatives, and sustainability goals.

  • Travel extensively throughout Canada to support customers and projects.


What You Bring


  • Bachelor's degree in Ceramic Engineering, Metallurgical Engineering, Materials Science, Chemical Engineering, or related discipline. Advanced degree preferred.

  • 5+ years of experience in refractories, ironmaking, or related steel industry applications.

  • Strong understanding of refractory technologies and steelmaking processes.

  • Ability to work safely in heavy industrial environments and follow OSHA requirements.

  • Mechanical aptitude and field support experience.

  • Excellent communication, presentation, and organizational skills.

  • Advanced Microsoft 365 skills; SAP experience is a plus.


Who We Are


RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices.




Our Canadian team helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures.



With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region.



Come get fired up with our North American team!

Equal Opportunity Employer


RHI Magnesita is committed to creating an inclusive workplace and is proud to be an Equal Opportunity Employer.

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