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Job Post Details

Restaurant Manager: lead the Floor at Victoria's Premier Italian Restaurant - job post

Zambri's
Victoria, BC V8W 1L8
From $55,000 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • From $55,000 a year

Job type

  • Full-time

Shift and schedule

  • Evening shift
  • Day shift

Location

Victoria, BC V8W 1L8

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Store discount
  • Discounted or free food
  • Paid vacation
  • Extended health care

Full job description

ABOUT ZAMBRI'S

Zambri's is one of Victoria's most beloved Italian restaurants, known for its commitment to seasonal ingredients, heartfelt hospitality, and a dining experience that keeps guests coming back. Located in the heart of downtown on Yates Street, we are a passionate, tight-knit team that takes genuine pride in what we do, every shift, every table, every guest.

THE ROLE

We are looking for an experienced, hands-on Restaurant Manager to lead our front-of-house operations. This is a floor-focused role: you will be the face of the dining room, the connector between our kitchen and service team, and the standard-bearer for the Zambri's guest experience.

You will report directly to Julia McInnis, co-Owner & Executive Chef, and work closely with Event & Sales Manager to co-manage the restaurant to build a cohesive, guest-first culture.

SCHEDULE

Tuesday, Wednesday, Friday & Saturday: evening shift

Thursday: day shift

WHAT YOU'LL DO

Guest Experience

  • Act as host to maximize occupancy and warmly welcome every guest
  • Manage reservations and phone inquiries; configure OpenTable to optimize seating and turn times
  • Ensure regulars, new guests, and VIPs all receive attentive, consistent service
  • Address guest feedback professionally and resolve issues with confidence

Floor & Service Management

  • Lead pre-shift meetings (4:30 pm, with a second briefing for late starters)
  • Coordinate daily with the Chef on specials, menu updates, and feature sheets
  • Actively manage the dining room through service, supporting servers, maximizing covers, adjusting staffing in real time
  • Troubleshoot IT and POS (Lightspeed) issues as they arise

Team Leadership

  • Collaborate with the Sales Manager to build a guest-focused team culture
  • Participate in hiring and onboarding of new staff
  • Conduct coaching conversations and annual performance reviews
  • Attend weekly management meetings

Administration

  • Cash-out reconciliation, scheduling, and inventory management
  • Ordering (dry goods, beer, coffee, office supplies, etc.)
  • Wholesale order and invoice management
  • POS item programming and updates

WHAT WE'RE LOOKING FOR

  • Proven experience in a restaurant management or senior supervisory role
  • A genuine passion for hospitality and delivering exceptional guest experiences
  • Calm, confident leadership on a busy floor
  • Strong communication skills, with guests, kitchen, and FOH team alike
  • Comfort with reservation systems (OpenTable) and POS platforms (Lightspeed preferred)
  • Wine knowledge or sommelier credentials are a significant asset, and may expand your scope and compensation from day one

COMPENSATION & BENEFITS

Base Salary

$55,000 annually. Compensation is a conversation, not a ceiling. Exceptional candidates are compensated accordingly. Candidates who can bring wine program management in-house will see that reflected immediately.

Gratuities

1% of net sales for all shifts worked (post-training period).

Benefits & Perks

  • 2 weeks paid vacation annually
  • Manager-level health benefits after 3-month probation
  • Complimentary staff meal every shift
  • 20% food discount at Zambri's on days off
  • 20% discount at all Big Wheel Burger locations
  • Atrium access card: staff entrance, gym, showers, and secured bike storage

We look forward to meeting you

Pay: From $55,000.00 per year

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Paid time off
  • Store discount
  • Vision care

Work Location: In person

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