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    • Perform other duties (ie. sterilization area, hygiene support etc.)(as needed).
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    • Use office and practice-management software.
    • The position provides direct administrative support to the Director and supports client.
    • Greet patients and visitors warmly, establishing a positive first impression of the practice.
    • In this vital role, you will be the friendly face and efficient…
    • Patient experience (at the front desk).
    • Answer rates, new patient booking rates, scripts.
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    • Commitment to ethical, person-centered practice.
    • Responsible for providing regular clinical presence/support in homes and programs.
    • Schedule, confirm, and reschedule patient appointments efficiently using dental practice management software such as Dentrix .
    • Experience providing family support or coordinating services for families.
    • Provide staff consultation, including after-hours support when required.
    • The Treatment Coordinator will play a key role in enhancing patient experience and supporting practice growth.
    • Schedule and confirm patient appointments.
    • Assist other specialties and administrative team members when required to support the overall operation of the practice.
    • Customer service: 2 years (required).
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    • Strong computer skills and ability to learn dental practice management software.
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    • Complimentary orthodontic treatment for you and your immediate family after the completion of one year with the practice.
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    • Strong computer skills and ability to learn dental practice management software.
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    • Support patient relations, marketing, and practice growth.
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Dental Receptionist/Treatment Coordinator
River Glen Dental
Oakville, ON
$30–$35 an hour
Full-time
Apply now

Job details

$30–$35 an hour
Dental care, On-site parking
Full-time
Day shift
Oakville, ON

Full job description

River Glen Dental is an intimate, family general dental office in Oakville. We are seeking a permanent, full-time

Dental Receptionist/Treatment Coordinator

About Us

We are a single practitioner office with 2 Receptionist/Treatment Coordinators (seeking 1 replacement), 1 dental assistant and 1 -2 hygienists/wk. We are an established practice with loyal and long-standing patients and can provide the candidate with a relaxed and enjoyable environment, excellent communication and camaraderie, honest and ethical dentistry and we believe in building healthy, balanced, long-term relationships with our team and patients.

What We Are Looking For:

The team member we are looking for will essentially be the dentist's right-hand person and co-pilot for our office. They should possess the following attributes/skills to be effective with the following responsibilities:

Attributes:

  • excellent customer service (friendly), communication skills (proficient in English)
  • leadership skills, confident, self-motivated, initiative, proactive
  • problem-solver
  • professional
  • team player & work independently

Skills:

  • organized
  • proficient in dental software & computer skills (Dentrix)(Recall Max)
  • able to discuss dental treatment/finances with patients
  • dental knowledge (dental assisting background not required but an asset)

Responsibilities:

  • greet and welcome patients (including New Patient Experience)
  • answer and respond to calls/emails (professionally)
  • schedule and confirm appointments
  • ensure the schedule is fully booked with limited openings (resourceful, persistent)
  • review diagnosed treatment with patients and answer questions re: treatment, financial
  • ensure all patients leave with next appointment booked
  • discussing predeterminations/estimates, financial arrangements etc.
  • accounts payable, A/R
  • payroll
  • human resources (team training, team schedule etc.)
  • office supplies (inventory)
  • housekeeping (some)
  • perform other duties (ie. sterilization area, hygiene support etc.)(as needed)

Schedule:

  • M-T (evenings)
  • W-Th (daytime)
  • Sat (daytime)(alternating)

Work remotely:

  • No

Wage based on experience.

We look forward to meeting interested candidates to join our dynamic and supportive team.

We thank all applicants for their interest however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $30.00-$35.00 per hour

Benefits:

  • Dental care
  • On-site parking

Experience:

  • Dental Administrative: 2 years (required)

Work Location: In person

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