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Patient Services Coordinator-Bilingual
East Coast Dental Group
·
4.0
Moncton, NB
Permanent, Full-time
Apply now

Job details

Pay information not provided
Paid time off, Vision care, Dental care, Life insurance, Employee assistance program, Disability insurance, Extended health care, On-site parking
Permanent, Full-time
Moncton, NB

Full job description

We are seeking a Bilingual Patient Services Coordinator to join a busy and growing healthcare practice in the Moncton area.

This is a fast-paced, high-volume environment, so we’re looking for someone who thrives when there’s a lot happening at once. The ideal candidate is organized, confident, detail-oriented, and able to manage multiple priorities while continuing to provide a welcoming and professional experience for patients.

What You’ll Do

As a Patient Services Coordinator, you’ll play an important role in keeping the day running smoothly. Responsibilities will include:

  • Welcoming and assisting patients in a professional and friendly manner
  • Managing incoming calls, inquiries, and patient communications
  • Scheduling and coordinating patient appointments
  • Managing multiple schedules, requests, and priorities throughout the day
  • Maintaining accurate patient information and documentation
  • Communicating effectively with patients, clinical team members, and other healthcare offices
  • Providing administrative support to the clinical team
  • Handling confidential information with professionalism and discretion
  • Helping troubleshoot scheduling and patient-service issues as they arise

What We’re Looking For

  • Fluently bilingual in French and English – required
  • Strong organizational and multitasking skills
  • Comfortable working in a fast-paced and constantly changing environment
  • Excellent communication and customer service skills
  • Strong attention to detail and accuracy
  • Ability to prioritize effectively and remain composed during busy periods
  • Comfortable learning and working with scheduling and practice-management software
  • Previous administrative, reception, or patient-service experience
  • Previous dental experience is considered a strong asset
  • Experience in a healthcare or clinical environment is also an asset

The Right Fit

You’ll enjoy this role if you like being busy, solving problems, helping people, and keeping things organized. You should be comfortable switching between tasks throughout the day while ensuring patients continue to receive attentive and professional service.

If you are bilingual, highly organized, and looking for a role where no two days are exactly the same, we’d love to hear from you.

Apply today with your resume. Only candidates selected for an interview will be contacted.

#ECDG

Benefits:

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Ability to commute/relocate:

  • Moncton, NB: reliably commute or plan to relocate before starting work (required)

Language:

  • English and French (required)

Work Location: In person

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