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Visual Merchandiser

Bring your passion for design, creativity, and visual storytelling into a role where every detail shapes the customer experience. As a Visual Merchandiser at La-Z-Boy, you'll play a key role in bringing our brand to life through inspiring showroom presentations that showcase comfort, style, and exceptional home furnishings.

Known for our commitment to quality, innovation, and customer experience, we're looking for someone who thrives on creativity, organization, and execution. In this role, you'll transform showroom spaces into engaging environments that inspire customers, support sales success, and reflect La-Z-Boy's visual standards across multiple locations.

As a Visual Merchandiser, you'll be responsible for planning, executing, and maintaining impactful furniture and accessory displays while collaborating closely with store leadership, sales teams, marketing, and operations. You'll help ensure our showrooms remain fresh, visually compelling, and aligned with current product strategies, promotional initiatives, and brand standards.

This role combines creativity with hands-on execution. From floor planning and product placement to accessory styling and promotional displays, you'll help create beautiful spaces that drive customer engagement and maximize product visibility. Your attention to detail, organizational skills, and ability to adapt to changing priorities will contribute directly to the success of our stores and the overall customer experience.

What You’ll Do

• Develop and execute visually compelling furniture and accessory displays that reflect La-Z-Boy's brand standards and design vision
• Style and maintain showroom vignettes to create welcoming, aspirational spaces that inspire customers
• Ensure all displays remain clean, organized, fully accessorized, and customer-ready at all times
• Maintain accurate product labeling, pricing, and presentation standards throughout the showroom
• Walk store floors with the Merchandising Manager to develop weekly merchandising plans and priorities
• Identify opportunities for product placement, floor optimization, and display enhancements
• Execute floor plans and showroom layouts using current merchandising standards and product strategies
• Coordinate product transfers and placement to maximize visibility, turn rates, and marketability
• Implement floor space plans for core product lines, promotional items, and clearance merchandise
• Support promotional changeovers and new point-of-sale (POS) installations
• Ensure accessories, artwork, rugs, lamps, and décor are properly displayed and integrated into showroom presentations
• Assist in maintaining visual merchandising supplies and materials required for display execution
• Partner with store managers, sales teams, marketing, and operations to ensure visual consistency across locations
• Communicate merchandising plans, product movement, and display updates effectively
• Support training and coaching of store teams on visual presentation standards and maintenance expectations
• Resolve visual presentation concerns professionally and proactively
• Monitor incoming merchandise and prioritize floor placement based on showroom needs
• Coordinate and execute product transfers between locations when required
• Conduct inventory verification and periodic counts as needed
• Report damaged products and coordinate appropriate follow-up actions

Why You’ll Love It HereYou'll enjoy being part of a collaborative, creative team where your ideas and attention to detail make a visible impact every day. This is an opportunity to combine design, organization, and hands-on execution while helping create beautiful showroom experiences that inspire customers and support business success.

Who You Are

• Creative and visually driven, with a strong eye for design, presentation, and detail
• Organized and proactive, capable of managing multiple projects and priorities across locations
• Hands-on and adaptable, comfortable working in a fast-paced retail environment
• A strong communicator who collaborates effectively with cross-functional teams
• Detail-oriented and committed to maintaining high visual standards
• Self-motivated and accountable, taking ownership of projects from planning through execution
• Customer-focused, understanding the impact visual presentation has on the overall shopping experience
• Positive, professional, and eager to contribute to a strong team culture

What You’ll Bring

• Post-secondary education in Interior Design, Visual Merchandising, Decorating, Retail Design, or a related field, or an equivalent combination of education and practical experience
• 2–5 years of visual merchandising experience in furniture, retail, home décor, or a related environment
• Strong understanding of space planning, product presentation, and visual merchandising principles
• Experience executing floor plans and managing showroom layouts
• Excellent organizational and project management skills
• Strong interpersonal and communication abilities
• Ability to work independently while collaborating effectively with multiple departments
• Supervisory, coaching, or team leadership experience is considered an asset
• Proficiency with basic computer applications and merchandising tools

Additional Details

• AI Disclosure: Please note that we may use AI-enabled tools to support parts of the recruitment and selection process, while all final hiring decisions are made by human reviewers.
• Vacancy Clarity: Select ONE of the following
• Existing Job
• Future Pool

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• Must be able to stand for extended periods
• Must be able to lift and move items exceeding 80 lbs
• Must possess a valid driver's license and have access to a reliable vehicle
• Must be able to travel regularly between Ottawa and Gatineau locations
• A Criminal Record Check will be required
• Bilingual (English/French) an asset
• Job Type:
• Full Time

Schedule:

• Day Shift
• Monday to Friday

Work Location:

• In person
• Travel between Ottawa and Gatineau showroom locations required

Compensation:Compensation for this role is based on experience, skills, and qualifications. Range $22.50 to $25 / hourly

Benefits:

• Dental care
• Life insurance
• On-site parking
• Store discount
• Vision care
• Wellness program

If this role feels like the right next step in your career, we’d love to hear from you. Please apply with your résumé and include a cover letter sharing why you believe this is the opportunity you’re ready to grow into.

PLEASE NOTE: This job posting is intended to summarize the role and provide an overview of key responsibilities. It is not an exhaustive list of all duties, expectations, or qualifications associated with the position.

We are committed to fostering an inclusive and equitable workplace. We provide equal employment opportunities to all individuals and do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, or any other ground protected under Ontario law. We welcome applications from all qualified candidates and, upon request, will make appropriate accommodations for applicants throughout the hiring and assessment process.

Who We Are

La-Z-Boy Ottawa, Gatineau, Kingston is more than furniture - it’s comfort, style, and exceptional service delivered by people who love what they do. As a Canadian-owned retailer serving Eastern Ontario and Western Quebec, we’re passionate about helping customers create spaces they love, starting with a workplace we love, too.

We value kindness, collaboration, and celebrating wins. Every team member brings something unique, and their positive energy makes our stores and offices welcoming and supportive.

Join us and you’ll be heard, appreciated, and encouraged to grow. We work hard, help each other, and enjoy the journey together. If you want a place where you can be yourself, feel valued, and make a real impact, you’ll fit right in.

Job Types: Full-time, Permanent

Pay: $22.50-$25.00 per hour

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Flexible schedule
• Life insurance
• Mileage reimbursement
• On-site parking
• Store discount
• Vision care
• Wellness program

Application question(s):

• Do you have your own vehicle?
• Ability to travel to USA a few times per year for up to a week at a time?

Education:

• Secondary School (preferred)

Experience:

• Merchandising: 3 years (required)

Language:

• English (required)
• French (preferred)

Work Location: In person