Pos Technical Support jobs in Toronto, ON

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

• Responsible for product purchasing/ordering, receiving, and distribution control for the venue.
• Ensure that established procedures for tracking purchase orders, requisitions, receiving dockets, and perpetual inventory are maintained; report any deviation to General Manager.
• Maintain and manage sanitation and organizational systems of all warehouse storage areas.
• Assist with Premium Services or Concessions event operations as assigned by the Warehouse Manager.
• Provide supervision to part-time warehouse staff to ensure all established lay-ins are completed for each event, in addition to requisitioning during events, post-event breakdown, warehouse returns, equipment storage, sanitation, and maintenance.
• Responsible for ensuring that the purchase order system is adhered to for all orders received at each warehouse; verify proper specification, size, quantity, etc. of goods received; supervise proper labeling, dating, and stocking of supplies.
• Oversee and ensure that appropriate stocking levels are met for each event; rotate and maintain the integrity of product.
• Ensure a proper transfer process of product between buildings, including follow-up documentation.
• Perform routine maintenance; responsible for concession and utility equipment cleaning and maintenance: portable equipment, burden carriers, carts, floors, refrigeration, and lighting.
• Ensure manifested equipment is in location.
• Conduct a walk-through of the commissary, warehouse, and storage areas after the completion of the day to ensure all areas are clean.
• Oversee daily operation as either the opening or closing manager on duty.
• Gain a thorough working knowledge of all existing concessions locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.

• High School diploma or equivalent.
• Minimum 2-3 years of warehouse/distribution experience.
• Minimum 1 year of supervisory experience.
• Forklift certification.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner that fosters a positive, enthusiastic, and cooperative work environment.
• Solid working knowledge of computer applications: Microsoft Office, POS systems, and timekeeping systems.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid Food Handler's certificate and Alcohol Service Permit if required by the provincial government.
• Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to venue concession operations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.