Pos Support Technician jobs
- YEG MEDIA INCEdmonton, AB
- From $70,000 a year
- Freelance
- Weekends as needed
- Mileage reimbursement
- The primary role of the Field Service Technician is to assess, diagnose, and repair or replace electronic equipment at customer locations.
- YEG MEDIA INCEdmonton, AB
- From $70,000 a year
- Freelance
- Weekends as needed
- Mileage reimbursement
- The primary role of the Field Service Technician is to assess, diagnose, and repair or replace electronic equipment at customer locations.
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Field Service Technician for IT and POS System related
Field Service Technician for IT and POS System related
Job details
Full job description
This is an open contract position, and please note this is not a salaried role.
The primary role of the Field Service Technician is to assess, diagnose, and repair or replace electronic equipment at customer locations.
You will collaborate with a team of dedicated professionals who prioritize customer satisfaction, make informed decisions, achieve results, navigate uncertainty, and display resilience in their work.
Your qualifications include:
- Conducting tests on electronic devices to identify issues
- Efficiently troubleshooting a variety of devices while prioritizing customer satisfaction and cost-effectiveness
- Replacing various components of equipment and providing training to customers on how to use them
- Installing and upgrading software while also offering training to users
- Keeping an accurate inventory of all new, used, and returned equipment
- Responding to on-site service requests within a 4-hour service level agreement (SLA)
Education and other requirements:
- A diploma in electronics or equivalent experience, which may be accepted in lieu of formal education
- Proficiency in diagnosing and resolving issues related to computing, email, networks, or point of sale terminals (POS)
- Strong communication skills, both written and verbal
- A valid driver's license and the ability to pass a background check
- Flexibility to work shifts, including availability during weekdays and occasional weekends or after hours.
Job Type: Freelance
Pay: From $70,000.00 per year
Application question(s):
- If you do not hold a permanent resident or work resident status, your application will be rejected.
- Are you an iPhone user or Android user?
- Are you comfortable traveling in your own vehicle for a duration of 4-5 hours? Please note that mileage will be reimbursed.
- Do you currently live in Edmonton?
- Do you currently have a car?
Experience:
- IT support: 1 year (required)
- IT infrastructure: 1 year (required)
Language:
- Mandarin (preferred)
- Cantonese (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: On the road