Portuguese, Manager jobs in Oakville, ON
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View similar jobs with this employerWalmart CanadaMississauga, ON- $91,900–$126,390 a year
- This role will focus on improving the quality, consistency and efficiency of Canada Customer Care by turning customer interactions and operational performance…
- Ford Motor CompanyOakville, ON
- $74,000–$124,000 a year
- We’re looking for leaders who will lead transformation on the forefront.
- This isn't just a supervisory role; it's a critical leadership position where you'll…
- View all Ford Motor Company jobs - Oakville jobs
- Salary Search: Production Supervisor salaries in Oakville, ON
- See popular questions & answers about Ford Motor Company
Customer Success Manager, Oakville (Toronto)
Easily applyTimescapesOakville, ON- $90,000–$130,000 a year
- As a Customer Success Manager, you are responsible for ensuring project teams realize maximum value from Timescapes across the entire project lifecycle, with a…
Customer Success Manager, Oakville (Toronto)
Easily applyTimescapesOakville, ON- $90,000–$130,000 a year
- As a Customer Success Manager, you are responsible for ensuring project teams realize maximum value from Timescapes across the entire project lifecycle, with a…
- RailWorks CorporationMississauga, ON
- $135,000–$160,000 a year
- Vision care
- Dental care
- We offer comprehensive benefits packages to eligible employees, including competitive pay, medical, dental and vision coverage, 401(k) with company match, and…
View similar jobs with this employerCEVALogisticsMississauga, ON- Full-time +1
- Store discount
- Flexible schedule
- On-site parking
- As the Supervisor, Trade Performance and Space Allocation Center, you will lead and coordinate the daily activities of the Trade Performance Center team.
Senior QA Manager
Easily applyNewWedlock Paper Converters LimitedMississauga, ON- $85,000–$105,000 a year
- Full-time +1
- Company pension
- You'll report directly to our CEO, set the quality and food safety strategy, and lead real change.
- SQF, AIB, HACCP and prerequisite programs, internal and…
- BeedieEtobicoke, ON
- $148,000–$180,000 a year
- Full-time
- RRSP match
- Experience as a development manager in land and building development cycles.
- Responsible for managing acquisition opportunities, the approval process, and…
Warehouse Manager
Easily applyKeltech LtdBurlington, ON L7P 5C1- $80,000–$90,000 a year
- Full-time +1
- In this role, you will oversee daily distribution activities, create an effective team, and implement process improvements to optimize efficiency.
Real Estate Agent — Leads Provided
Easily applyMultiple openingsWoolcott Real EstateBurlington, ON- $100,000–$400,000 a year
- Full-time
- Flexible schedule
- On-site parking
- In 2025, while the market dropped 28% in sales, Woolcott Real Estate grew 34%.
- Live, high-intent leads* sent directly to your phone.
Procurement Manager - ICI Construction
Easily applyNewRitestart LimitedBurlington, ON L7L 4X7- From $135,000 a year
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Employee assistance program
- RRSP match
- RRSP
- This is a new position that will oversee the full procurement lifecycle, from identifying project requirements, sourcing suppliers, negotiating contracts,…
- Acorn Stairlifts (Canada) Inc.Burlington, ON
- $110,000–$120,000 a year
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Life insurance
- Company events
- On-site parking
- An experienced Bilingual (French/English) Human Resource Manager to lead and oversee the day-to-day functions of the Human Resources (HR) department in…
Program Manager – Automotive Switches
Easily applyNewNidec Mobility Canada CorporationOakville, ON- $90,000–$110,000 a year
- Full-time
- Vision care
- Dental care
- Disability insurance
- Company pension
- RRSP match
- Casual dress
- Nidec Mobility Canada Corporation is seeking a Program Manager to lead product strategy, development, and profitability for our automotive switch business.
View similar jobs with this employerAssistant General Manager - The Mule Milton
Easily applyThe MuleMilton, ON- $55,000–$60,000 a year
- Full-time +1
- Paid time off
- Dental care
- Life insurance
- Extended health care
- The Assistant General Manager (AGM) works under the direction of the General Manager to assist in ensuring the operational success of both the front-of-house…
- Richardson InternationalOakville, ON
- Full-time
- In addition to producing bulk canola oil and meal, our food products division produces a wide variety of canola-based margarines, oils, and shortenings for the…
Finance Manager
Easily applySnuggle BugzOakville, ON L6L 5N1- $80,000–$100,000 a year
- Full-time +1
- Monday to Friday +2
- Paid time off
- Vision care
- Dental care
- Life insurance
- Profit sharing
- Store discount
- Report to*: VP of Finance and Operations.
- Direct Reports: Sr. Financial Analyst, Accounting Clerk, Accounting Coordinator, Accounting Assistant, Talent Program…
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Manager, Contact Center - QA & Operations Excellence
Walmart Canada
·
3.4
1940 Argentia Road, Mississauga, ON
$91,900–$126,390 a year
-
Full-time
Manager, Contact Center - QA & Operations Excellence
Job details
$91,900–$126,390 a year
Full-time
1940 Argentia Road, Mississauga, ON
Full job description
Position Summary...
This role will focus on improving the quality, consistency and efficiency of Canada Customer Care by turning customer interactions and operational performance into actionable improvements. The role provides independent visibility into service quality and operational performance, identifies root causes and systemic opportunities, and partners across Customer Care and the business to deliver measurable improvements in customer experience, associate performance and cost-to-serve.What you'll do...
- Lead the Customer Care Quality Assurance program by establishing and maintaining quality standards, calibration practices, and governance routines that ensure consistency across customer interactions. Monitor quality results, identify trends, and drive continuous improvement initiatives.
- Drive agent quality and program adherence by identifying performance gaps, supporting coaching strategies, and developing action plans that improve customer outcomes and operational effectiveness.
- Manage vendor performance against quality expectations, service level agreements, and operational commitments. Conduct regular reviews, address performance concerns, and ensure accountability for delivering consistent results.
- Monitor operational performance and proactively identify issues impacting service levels, customers, or frontline associates. Partner with stakeholders to implement solutions that improve efficiency, effectiveness, and customer satisfaction.
- Collaborate closely with Workforce Planning, Training, and Operations teams to support staffing needs, capacity planning, service level achievement, and evolving business priorities.
- Strengthen operational governance by establishing clear expectations, performance routines, and accountability measures. Champion process improvements and support the adoption of automation and AI-enabled quality monitoring to enhance quality coverage, consistency, and coaching effectiveness.
Qualifications
- Experience managing third-party vendor relationships and holding partners accountable for quality, service levels, and operational commitments.
- Strong ability to analyze operational and quality performance data to identify trends and opportunities.
- Experience leveraging reporting tools, quality monitoring systems, and performance analytics.
The pay range for this position is $91,900.00 - $126,390.00. Pay will be determined based on relevant experience.
L’échelle salariale pour ce poste est de 91,900.00 à 126,390.00. La rémunération sera déterminée en fonction de l’expérience pertinente.ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or olderPreferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
1940 Argentia Rd, Mississauga, ON L5N 1P9, Canadareport to apply for this job.
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