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Pool Table jobs in Toronto, ON

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    • An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more).
    • An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more).
  • View similar jobs with this employer
    • An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more).
  • Join Canada’s Largest Private Sector Employer of Veterans Commissionaires Great Lakes (CGL) is a private, not-for-profit organization founded in 1925 on a…
    • The Social Media & Content Specialist is responsible for the day-to-day production and delivery of content that contributes to CWB Group’s digital presence,…
    • An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more).
    • An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more).
    • An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQs, and more).
    • An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more).
    • The ideal candidate should embody a blend of being driven, responsible, accountable, enthusiastic and possess a sense of humour.
  • View similar jobs with this employer
    • An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more).
  • View similar jobs with this employer
    • An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more).
    • Compensation Range: $40.32 to $50.40 CAD per hour.
    • Part-Time Contract role, 3 days a week until September 30, 2027.
    • The Technical Education Specialist for CWBWF is responsible for support of the activities of the CWB Welding Foundation, as an operational lead for all current…
    • Engagement Type: Independent Contractor – Contract for Services.
    • This opportunity is for an independent contractor providing services on an as needed basis.
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Job Post Details

Client Support Manager
CMiC
Toronto, ON
•
Hybrid work
Permanent
Apply on company site

Job details

Pay information not provided
Dental care, Paid vacation, RRSP match, Wellness program
Permanent
Hybrid work in Toronto, ON

Full job description

As a CMiC "Client Support Manager" within our Support department, you will be the first point of contact to serve assigned clients’ technical support needs. You shall act as the liaison between the clients and the internal teams (programmers, managers, etc.) to ensure the timely and successful delivery of solutions according to customers’ needs. Since no two problems are the same, we are looking for someone that can tailor a unique solution to suit client requirements while ensuring a quality client experience that is delivered promptly and transparently.

Important Information:
  • The overall hiring salary range for this position is $45,000 to $55,000 annually.
  • This position is for an existing vacancy
  • We do not use AI to screen, assess, or select applicants

  • Canadian Bachelor's degree from a recognized college or university is mandatory, preferred fields of study include Business, Commerce, or Computer Science
  • Knowledge of case ticketing system.
  • Ability to troubleshoot and resolve conflicts.
  • Solid ability to facilitate written and verbal communication between team members, Product Groups and clients.
  • Exceptional analytical and problem-solving skills.
  • Ability to grasp new concepts and learn quickly.
  • Extremely detail oriented with the ability to manage and prioritize work flow.
  • Good organizational and time management skills.
  • Proactive with the ability to meet tight deadlines and operate in a high-paced environment.
  • Team-player, strong work ethic and a positive attitude.
  • Previous industry experience with Construction, Tech Support or Customer Service exposure is an asset.
  • Professional Services and/or Information Technology is preferred

NOTE: Please note that this is not a position within Sales capacity and that core responsibilities include client support initiatives.

  • Manage day-to-day critical issues and share progress on issue resolution with both clients and internal support members.
  • Coordinate and participate on regular scheduled conference calls with clients. This includes:
    • Providing updates on outstanding issues.
    • Identify and prioritize key issues.
    • Discuss and coordinate upgrade and patch paths as well as any new product inquiries.
  • Coordinate support team efforts when ranking client priorities.
  • Regularly review client comments on ticket/issue notes.
  • Participate in weekly meetings with Product Leads to review client issues and priorities.
  • Maintain business partner and contact information. Assist in the creation and maintenance of internal customer service portal access for users.
  • Observe issues on the ticketing system while escalating and coordinating outstanding key support issues promptly.
  • Build and maintain strong and long-lasting business relationships.

  • Competitive benefits Package (including Health & Dental benefits)
  • Paid vacation and personal days
  • Townhall meetings where all employees are encouraged to participate in open discussions
  • Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
  • Outdoor lunch space, including picnic tables
  • An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
  • Health and Wellness webinars
  • RRSP Matching Program after 2 years of employment
  • Experience in a rapidly growing, socially responsible corporation


CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

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