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    • Follow cannabis regulations and store procedures.
    • Ability to obtain the required provincial cannabis certification.
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    • Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations.
    • Adhere to all legislative requirements of cannabis…
    • Your role is to ensure the cannabis purchasing experience flows smoothly.
    • Knowledge on the various forms of accessories, and cannabis consumption methods.
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    • Build your cannabis knowledge and share accurate, responsible product information.
    • Check ID and follow all cannabis regulations and store procedures.
    • Minimum 5 years multiunit experience in the retail industry, cannabis retail industry preferred.
    • Canna Cabana is looking to hire District Manager in British…
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    • Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation.
    • Able to lift boxes 5-30 lbs.
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    • Educate customers on cannabis products and how to safely consume cannabis.
    • Retail Store Associate should be compassionate, responsible and well educated in…
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    • Support team members in providing informed and responsible cannabis education.
    • Provincial cannabis certification (e.g., CannSell or equivalent) required.
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    • Ensure compliance with all cannabis regulations, Company policies, procedures, and security requirements.
    • As a Store Supervisor, you will help lead the day-to-…
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    • Cannabis Customer Service Agent Employment Type: *Full-time &…
    • Proven B2B sales experience, ideally within cannabis, CPG, packaging, manufacturing, or a related industry.
    • Experience in the *Canadian cannabis industry would…
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    • Educating & informing customers about cannabis, RARE’s terpene-forward Mood Movement, and complementary cannabis accessories.
    • Must be 18 years or older.
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    • Support team members in providing informed and responsible cannabis education.
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Job Post Details

Keyholder
Muse Cannabis
·
3.4
Vancouver, BC
From $18.75 an hour
Part-time, Permanent
Apply now

Job details

From $18.75 an hour
Part-time, Permanent
Weekends as needed, Evenings as needed
Vancouver, BC

Full job description

Starting Rate: $18.75 / hour

Employment Status: PT

Location: Muse Cannabis 500 - South Granville

The Role

Muse Cannabis Co. is looking for a Keyholder who loves connecting with people, sharing cannabis knowledge, and helping create an exceptional guest experience.

As a Keyholder, you’ll be a trusted on-shift leader — supporting guests, guiding your teammates, solving problems, and keeping the store running smoothly. You’ll lead by example and help create the warm, personalized, concierge-style experience Muse is known for.

If you’re ready to take on more responsibility while continuing to learn and grow, this could be a great next step.

What You’ll Do

  • Create a warm, personalized experience for every guest.
  • Listen first and help guests discover products that are right for them — never push.
  • Lead by example and provide direction and support during your shift.
  • Help teammates build their cannabis knowledge and confidence with guests.
  • Support store sales goals while keeping the guest experience at the centre.
  • Handle guest questions and concerns with professionalism and compassion.
  • Complete opening and closing duties, including cash management.
  • Keep the store organized, well-merchandised, and looking its best.
  • Follow cannabis regulations and store procedures.
  • Support training and onboarding of new team members.
  • Step up, solve problems, and keep things moving when you’re leading the shift.

What You Bring

  • 2+ years of retail, hospitality, or customer-facing experience.
  • Previous Keyholder or leadership experience is an asset.
  • A genuine interest in cannabis and ongoing product education.
  • A warm, approachable style and a natural ability to connect with people.
  • Strong customer service and sales instincts without the hard sell.
  • You’re dependable, confident taking the lead, and calm when things get busy.
  • Strong communication and problem-solving skills.
  • Ability to obtain the required provincial cannabis certification.
  • Flexible availability, including evenings and weekends.
  • Ability to stand for extended periods and lift up to 20 lbs.
  • Successful completion of a pre-employment criminal record check.

Why Muse?

At Muse, we offer high-quality cannabis through a premium concierge experience — with knowledgeable people who listen, educate, and help guests make informed choices.

  • A people-first, community-minded culture.
  • Ongoing cannabis education and development.
  • Opportunities to build your leadership skills and grow.
  • Employee incentives and social events.
  • A team that values humility, compassion, and supporting one another.

Love cannabis, people, and creating memorable experiences? We’d love to meet you.

Company Overview

Please visit our company website for more information

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