Personal Support jobs in North Bay, ON

WHO WE ARE

Discover Purpose. Make an Impact. Grow with Us. As one of Ontario’s leading providers of health and social services, Hands TheFamilyHelpNetwork.ca is a nonprofit Agency which offers expert clinical care, navigation, and support across autism, behavioural, developmental, mental health, and rehabilitative services. Our commitment is to deliver responsive, high-quality care that evolves with the needs of our clients and communities.

THE OPPORTUNITY

Hands provides short-stay stabilization and intensive treatment services, operating 24 hours a day, 7 days a week, 365 days a year. The Child and Youth Worker (CYW), Live-In Treatment Services (LITS) will implement mental health stabilization plans or treatment service recommendations for clients who are experiencing social, emotional, or behavioural problems. Services may be delivered in a variety of settings in accordance with each client’s individualized treatment plan and service will vary according to client need. The CYW will operate as part of a multi-disciplinary team and will collaborate with other community professionals to best support the client’s mental health needs. The CYW is responsible for supporting general home management including housekeeping, grocery acquisition, and meal planning/preparation within the LITS environment. The CYW will provide crisis support to the crisis line, which includes conducting risk assessments, developing safety plans, and making recommendations or referrals for clients.

REQUIREMENTS

Qualifications

• Related work experience is an asset.
• Experience working with youth with complex needs is an asset.
• Understanding of trauma-informed, therapeutic crisis intervention and Applied Suicide Intervention Skills Training (ASIST) is an asset.
• Knowledge of Cognitive Behaviour Therapy and Dialectical Behaviour Therapy is an asset.
• Understanding of Family System Theory is an asset.
• CPR and First Aid Certification is an asset.
• Aware of regional resources, services and funding available that may be beneficial to clients.
• Excellent time management, communication, and interpersonal skills.
• Proficient software skills using the Microsoft Office suite (Word, Excel, PowerPoint, Teams, SharePoint, and Outlook).
• Demonstrated commitment to workplace health and safety, with a willingness to contribute and lead in the culture of safety and prevention of adverse health events for clients and their families/caregivers, colleagues, other community members and yourself.
• Demonstrates professionalism in dealing with highly confidential information and situations.

Education – 2 Year College Diploma

• Child and Youth Worker
• Social Services Worker
• Mental Health and Addictions
• Human Services

Successful applicants will be required to provide:

• Proof of eligibility to work in Canada
• A valid class G Ontario driver’s licence and use of a reliable motor vehicle; insurability on Agency vehicle insurance policy
• Clear Police Record Check, including Broad Record Check

Preference will be given to bilingual (French/English) candidates

JOB DETAILS

Location:

• North Bay, ON

Hours of Work:

• Casual relief
• This position requires flexibility in scheduling; shifts may include early mornings, days, evenings, weekends, and overnights at our 24 hours/7days a week/365 days per year operations.

Hourly Rate/Salary

• Minimum $28.50 to maximum $34.68 per hour; salary commensurate with education and experience.

Closing Date

• This posting will remain open until the position has been filled.

WHAT WE OFFER

Be Valued, Be Recognized: We recognize and value the dedication and expertise of our team. That’s why we offer competitive compensation that reflects your skills, experience, and contributions—ensuring you’re acknowledged fairly for the meaningful work you do.

Experience Well-Being at Work: Embrace a healthy work-life balance with our comprehensive benefits package, wellness initiatives, holidays and generous vacation time — all designed to support your overall well-being, both on and off the job.

Enjoy Flexibility: Our Agency embraces a hybrid work environment. We believe in providing the right service, at the right time, in the right way.

Make a Difference: At Hands your skills don’t just matter—they make a meaningful difference in the lives of others. Becoming a member of our team means you’ll work alongside dedicated professionals who share a passion for helping individuals and families thrive.

Join an Exceptional Team: Become a key member of our dynamic and diverse team of more than 200 professionals who are committed to personal and professional growth, supporting each other and our Agency.

Grow With Us: We believe our greatest strength lies in our people. That’s why we’re deeply committed to helping every team member thrive. Through lifelong learning, continuous training, and meaningful professional development, we empower our staff to grow, excel, and deliver the highest standards of care and service.

Hands TheFamilyHelpNetwork.ca is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace. Hands offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by Hands regarding a job opportunity, please advise prior to the interview if you require accommodation.

Our recruitment process does not use artificial intelligence (AI) or automated decision-making tools to review, screen, or rank applications. All applications are assessed directly by human recruiters and hiring managers, and all hiring decisions are made by people.

We thank all applicants but only those selected for an interview will be contacted.

Nous offrons des offres d'emploi en anglais et en français. Pour consulter les offres d'emploi en français, changez votre paramètre de langue en Français canadien en haut à droite de votre écran.