Personal Support Worker jobs

About the Role

Faith & Serenity Care Group is a values-driven, non-clinical home care agency providing compassionate, person-centered support to adults and seniors in private home settings.

We are currently seeking an experienced, compassionate, and highly reliable caregiver to provide consistent support to an adult client living with advanced dementia and significant mobility limitations in a private home in Sherwood Park.

This is a high-touch, hands-on personal care assignment requiring confidence and previous experience with dementia support, mechanical lifts, transfers, toileting, mobility assistance, and personal care.

The successful caregiver will work primarily with one consistent client and family, making reliability, punctuality, professionalism, communication, and relationship-building especially important.

This position is ideal for an experienced caregiver seeking a stable weekend assignment with the opportunity to gradually build additional weekday hours.

Important Classification Note

This position is classified internally as a Personal Home Support Worker (Non-Clinical) role.

The position does not involve nursing, medication administration, or other regulated clinical or medical duties.

Schedule & Hours

The current core schedule provides approximately 16 hours per week, primarily Friday evenings and weekends.

Current Core Schedule

Friday

• 9:00 AM–12:00 PM
• 5:00 PM–7:00 PM

Saturday – Split Shift

• 9:00 AM–12:00 PM
• 3:00 PM–7:00 PM

Sunday – Split Shift

• 9:00 AM–12:00 PM
• 3:00 PM–7:00 PM

Potential Additional Hours

There may be opportunities to increase the successful caregiver's hours over time based on client needs, caregiver availability, and service growth.

Potential additional hours may include:

• Friday morning: 9:00 AM–12:00 PM
• Additional weekday daytime or evening hours
• Temporary coverage opportunities
• Additional client assignments as services expand

If the Friday morning shift becomes part of the regular schedule, this assignment would increase from approximately 16 to 19 hours per week.

Additional weekday and coverage hours may also become available.

Additional hours are based on client and service needs and are not guaranteed.

Important Scheduling Consideration

Saturday and Sunday are split-shift days, requiring two separate visits to the client's home.

Applicants should carefully consider the schedule, commute, and split-shift structure before applying.

We are specifically seeking someone who can make a consistent, ongoing commitment to the core Friday evening and weekend schedule.

Candidates interested in building additional hours are encouraged to identify their weekday availability during the application process.

Key Responsibilities

The Personal Home Support Worker will be responsible for providing safe, respectful, and person-centered support in accordance with the client's established care plan and agency expectations.

Responsibilities include:

• Providing hands-on personal care, including toileting, hygiene and dressing
• Assisting with safe transfers using a mechanical lift
• Supporting mobility, repositioning and physical comfort
• Providing dementia-informed care, reassurance and redirection
• Supporting established daily routines
• Assisting with wheelchair and supportive seating routines, including Broda-style seating
• Preparing simple meals according to established client preferences and care instructions
• Remaining attentive and present during meals and established care routines
• Providing companionship and meaningful engagement
• Performing light housekeeping directly related to client care
• Maintaining a safe, respectful and comfortable home environment
• Communicating professionally with the client, family members and agency care coordination team
• Completing required visit documentation accurately and promptly
• Following established care instructions and agency procedures
• Promptly reporting changes, concerns, incidents or other relevant observations to the agency

Reliability & Attendance Expectations

Consistent attendance and punctuality are essential requirements of this position.

The scheduled visits provide important ongoing support and respite to the client and family. Caregivers must therefore be able to reliably fulfill the schedule they accept.

The successful candidate must be able to:

• Arrive and be ready to provide care at the scheduled start time
• Remain for the full duration of every scheduled visit
• Reliably maintain the established weekend schedule
• Communicate proactively with the agency
• Notify the agency promptly if an unforeseen emergency or delay occurs
• Follow agency procedures regarding absences and schedule changes
• Accurately document actual arrival and departure times
• Maintain reliable communication throughout the assignment

If your current employment, school, family, transportation, or other commitments regularly conflict with weekend or split-shift availability, please carefully consider whether this assignment is the right fit before applying.

Work Environment

This position takes place in a private residence in Sherwood Park, Alberta.

The care environment includes:

• One primary client
• Family members who are actively involved in the client's care
• Two dogs in the home
• Mechanical lift
• Wheelchair
• Supportive seating equipment
• Established care routines and support expectations

Applicants must be comfortable working around pets and providing care independently within a private-home environment.

Agency support and care coordination remain available to the assigned caregiver.

Required Experience & QualificationsRequired

✔ Minimum 2 years of hands-on caregiving experience, preferably supporting individuals living with dementia

✔ Demonstrated experience using mechanical lifts and completing safe transfers

✔ Comfortable providing full personal care, including toileting and hygiene

✔ Experience supporting individuals with significant mobility limitations

✔ Understanding of dementia-informed care, redirection and reassurance

✔ Physically capable of safely performing the responsibilities associated with the assignment

✔ Calm, patient, compassionate and emotionally grounded

✔ Highly reliable and punctual

✔ Able to maintain the established Friday/weekend schedule consistently

✔ Comfortable working independently in a private home

✔ Strong professional communication skills

✔ Able to complete accurate care and visit documentation

✔ Legally authorized to work in Canada

✔ Willing and able to complete required background screening, including a Vulnerable Sector Check

Preferred

✔ Current CPR/First Aid certification or willingness to obtain

✔ Previous respite-care experience

✔ Previous experience providing home-based dementia support

✔ Experience supporting clients with significant mobility needs

Compensation & Support

Faith & Serenity Care Group recognizes the importance of providing caregivers with clear expectations, appropriate training, and ongoing support.

The successful candidate will receive:

• $19.00–$22.00/hour, based on relevant experience and demonstrated competency
• Approximately 16 core hours per week
• Potential increase to approximately 19 hours per week if the Friday morning shift is added
• Potential for additional weekday hours based on client and agency needs
• Opportunities for additional client assignments as services grow
• Paid onboarding and orientation
• Client-specific orientation and training
• Clear care expectations and defined non-clinical scope
• Ongoing management and scheduling support
• Mileage reimbursement for approved client-related travel, where applicable

Caregiver Assessment & Matching Process

Because this is a higher-support assignment involving advanced dementia, mobility limitations, personal care and mechanical-lift transfers, successful applicants will participate in our caregiver assessment and matching process before being independently assigned.

The process may include:

1. Initial Interview & Experience Review

We will discuss your caregiving background, dementia experience, mechanical-lift experience, availability and suitability for the assignment.

2. Reference & Background Screening

Selected candidates will be required to complete applicable employment and background screening requirements.

3. Client-Specific Orientation

Caregivers will receive information regarding the client's routines, care expectations, communication procedures and established scope of support.

4. In-Home Caregiver Matching & Assessment

Selected candidates may participate in an in-home assessment to evaluate caregiver/client fit and practical competency within the care environment.

5. Practical Competency Assessment

Caregivers may be asked to demonstrate appropriate knowledge and competency related to:

• Mechanical-lift transfers
• Mobility assistance
• Personal care
• Dementia-informed communication
• Client safety
• Professional boundaries and communication

6. Final Placement

Ongoing placement will be based on client needs, caregiver competency, reliability, availability and overall fit.

Who This Role Is For

This position may be an excellent fit if you:

• Have meaningful hands-on dementia care experience
• Are confident using mechanical lifts
• Are comfortable providing full personal care
• Understand the importance of dignity and patience in dementia care
• Want to build a consistent relationship with one client and family
• Take attendance and punctuality seriously
• Can reliably commit to split weekend shifts
• Communicate proactively and professionally
• Are comfortable working independently
• Want a stable part-time assignment with the potential to build additional hours
• Value person-centered care and consistency

This position is not an occasional or casual weekend assignment. We are looking for someone who genuinely wants to establish a consistent working relationship with the client and family.

Apply

If you are an experienced caregiver who can confidently meet the schedule and care requirements outlined above, we would welcome your application.

When applying, please include:

• Your caregiving experience
• Your experience supporting individuals living with dementia
• Your experience using mechanical lifts
• Your current Friday/weekend availability
• Your weekday availability if you are interested in building additional hours
• Your earliest available start date

Job Types: Full-time, Part-time, Casual

Pay: $19.00-$22.00 per hour

Benefits:

• Casual dress
• Employee assistance program
• Flexible schedule
• On-site parking

Application question(s):

• Do you have at least 2 years of hands-on experience supporting clients with dementia in a home or care setting?

• Do you have hands-on experience using a mechanical lift to assist with transfers?
• Are you comfortable providing full personal care, including toileting, hygiene, and dressing?
• “How do you take care of yourself emotionally when supporting clients with cognitive decline?”
• This role requires hands-on mobility support, repositioning, and transfers. Are you physically able to perform these duties safely?
• This role involves working in a home with dogs. Are you comfortable working in a home with pets?
• Briefly describe your experience supporting clients with dementia and mobility limitations, including any experience with lifts or transfers.
• “This role involves repositioning, transfers, and hands-on care throughout the day. Is there anything that would prevent you from safely performing these tasks?”
• What is your earliest available start date?
• This position requires a consistent Friday Split AM and PM shifts and two separate visits on both Saturday and Sunday. Are you able to commit to this schedule on an ongoing basis?
• Are you comfortable commuting to Sherwood Park twice per day on Fridays, Saturday and Sunday for the split shifts?
• This is an ongoing client assignment where consistency and continuity of care are essential. If selected, are you prepared to make a consistent commitment to the established Friday and weekend schedule rather than treating the shifts as occasional or flexible coverage? Please identify any recurring commitments that could interfere with these hours.

Work Location: In person