Permanent Medical Office Assistant jobs in Kelowna, BC

Are you someone who genuinely enjoys helping people, thrives in a fast-paced environment, and loves being part of a positive, purpose-driven team?

At Holroyd Family Chiropractic, we've been serving families in the Okanagan since 1998. Our mission is simple:

"From our hearts, through our hands, for your health."

We are looking for an enthusiastic, caring, highly organized individual who wants more than just a job. We are looking for someone who wants to make a difference in people's lives every day.

This is a full-time, permanent position with opportunities to learn, grow, and become an important part of our practice family.

What You'll Do

Every day is a little different, but your responsibilities may include:

• Greeting patients with warmth and professionalism
• Scheduling appointments and managing the daily schedule
• Answering phones and responding to patient inquiries
• Assisting patients through their office visits
• Insurance verification and billing
• Processing payments and maintaining accurate records
• Data entry and electronic patient file management
• Helping keep the office organized, clean, and running efficiently
• Supporting our doctors and team wherever needed

We're Looking for Someone Who:

• Loves working with people
• Has exceptional organizational and multitasking skills
• Is dependable, punctual, and takes initiative
• Learns new technology quickly
• Communicates clearly and professionally
• Works well independently while also enjoying being part of a team
• Pays close attention to detail
• Maintains a positive attitude, even during busy times
• Enjoys creating an outstanding patient experience

Qualifications

• Kinesiology or human performance graduate a strong asset.
• Previous experience in a chiropractic, dental, physiotherapy, or other healthcare office is an asset but not required.
• Experience with billing, scheduling, or administrative work is beneficial.
• Strong computer skills, including Microsoft Office.
• Comfortable learning new software and technology.
• Proficiency in social media marketing (Facebook, Instagram, Google Business Profile, Canva, etc.) is an important asset.
• Experience with electronic health records or practice management software is an asset.
• Willingness to learn and grow.

What We Offer

• A supportive, family-oriented workplace
• Meaningful work helping people live healthier lives
• On-the-job training
• Wellness-focused environment
• Chiropractic wellness benefits
• Opportunities for personal and professional growth
• Competitive compensation based on experience

This Position Is Ideal For Someone Who...

• Loves serving others.
• Takes pride in staying organized.
• Enjoys learning new skills.
• Wants to be part of a team that genuinely cares about its patients and one another.
• Is looking for a long-term career rather than simply a job.

If this sounds like you, we'd love to meet you.

Please drop off your resume in person along with a brief cover letter telling us why you'd be a great fit for our team.

In your cover letter, please answer this question:

"Tell us about a time you made someone's day better through exceptional customer service. What did you do, and what was the outcome?"

We look forward to learning more about you!

Holroyd Family Chiropractic
#103 – 3500 Carrington Road
West Kelowna, BC

Or email:

Job Types: Full-time, Permanent

Pay: $20.00-$27.00 per hour

Benefits:

• Company events
• On-site parking

Ability to commute/relocate:

• Westbank, BC: reliably commute or plan to relocate before starting work (required)

Language:

• English (required)

Work Location: In person