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    • Customer Service Representative (full time).
    • The ideal candidate is professional, detail-oriented, organized, and confident in handling sensitive or time-…
    • View all Linde jobs - Kelowna jobs
    • Salary Search: Customer Service Representative salaries in Kelowna, BC
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    • Process paperwork to ensure information is delivered to appropriate departments on time.
    • Customer Service Administrator- Kelowna, BC.*.
    • Excellent time management skills and ability to multi-task and prioritize work.
    • Status: 6-month contract, Full Time position to provide temporary coverage, with…
    • Relevant MOA experience or MOA certification is necessary.
    • Hourly starting rate $26/hr with increments related to performance/ experience.
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    • Job Type: Permanent Full-time and Permanent Part-time.
    • Shifts: Days, Evenings, and Weekends.
    • Hours Per Week: Up to 40.
    • Cross-Trained: $19.25/hour.
    • Ensure all requested reports, including statistical reports, are submitted on time to the Manager of Cruelty Investigations.
    • Contract: Full-time (37.5 hours) and Permanent Position.
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    • New-Line is currently seeking a full-time Warehouse Assembly & Service Rep to join our team at our Kelowna location.
    • Job Types: Full-time, Permanent.
    • This is a job that requires heavy lifting on a day to day basis, the ability to lift upwards of 100 lbs. is a necessity.
    • Expected hours: 40 per week.
    • Job Types: Full-time, Temporary.
    • This role offers a great entry into our company, with potential to transition into a permanent position. .
    • Job Types: Full-time, Part-time, Permanent.
    • You will also be able to work a flexible schedule including days, evenings, and weekends.
    • Job Types: Full-time, Part-time, Permanent.
    • In addition to performing office secretarial and administrative duties, we are hopeful that the teammate will assist…
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    • Hours: Variable (based on seasonal demand – full-time in peak season, part-time (20 hours/week) for the remainder of the year).
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Linde logo
Customer Service Representative
Linde
·
3.6
103 2525 Acland Road, Kelowna, BC V1X 7J4
$55,000 a year
Permanent, Full-time
Apply on company site

Job details

$55,000 a year
Permanent, Full-time
103 2525 Acland Road, Kelowna, BC V1X 7J4

Full job description

Linde Canada Inc.

Customer Service Representative (full time)

Prince George, Kelowna, Victoria, Nanaimo, or Delta, BC, Canada | req33915

The Customer Service Representative is responsible for delivering exceptional customer care and quality control support by managing inbound inquiries across multiple channels. This role ensures timely resolution of customer issues, maintains accurate documentation, and supports internal coordination with field personnel and cross-functional teams. The ideal candidate is professional, detail-oriented, organized, and confident in handling sensitive or time-sensitive service matters.

What you will enjoy doing*

  • You will provide exceptional customer care and quality control support by handling inbound inquiries with a consistently polite and professional demeanor
  • Efficiently manage customer voicemails by listening, responding, and taking necessary actions to ensure prompt resolution and customer satisfaction
  • Moreover, you will oversee the Support mailbox, delivering timely and effective responses to inquiries as required
  • Maintain comprehensive and accurate documentation of all customer issues to support effective follow-up and resolution
  • In addition, you will communicate with field personnel in a clear and concise manner, using bullet points to enhance clarity and efficiency
  • Draft subject-specific emails that clearly outline required actions and update them as issues move through different phases
  • You will process credit and rebill requests, ensuring all necessary management approvals are obtained prior to execution

What makes you great*

  • High school diploma or equivalent experience is required
  • College diploma is considered an asset
  • You have two to four (2–4) years of experience in sales and customer service
  • You must have strong communication skills and be able to clearly convey ideas and information.
  • You should be comfortable working in a cross-functional environment and collaborating with teams across different areas.
  • You need to have a good working knowledge of IT tools, including Windows and Microsoft Office 365.

Why you will love working with us

Linde is a leading global industrial gases and engineering company. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.

The company serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde's industrial gases and technologies are used in countless applications including production of clean hydrogen and carbon capture systems critical to the energy transition, life-saving medical oxygen and high-purity & specialty gases for electronics. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

This is an existing position with a starting annual salary of $55,000.00.

Have we inspired you? Let´s talk about it

We are looking forward to receiving your complete application.


Linde has an extensive background check process which may include but is not limited to, a criminal background review, reference checks and employment verification.

Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

  • The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

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