Patient Support jobs

Company Overview
M.A.G.I.C. Clinic LTD is dedicated to advancing the diagnosis and management of rare genetic and metabolic diseases through innovative research and clinical care. Founded by a seasoned expert in the field, the clinic combines cutting-edge research with patient-centered services to improve outcomes for individuals with complex genetic conditions.

Overview
MAGIC Clinic is seeking a Clinical Research Coordinator to support the conduct of industry‑sponsored and investigator‑initiated clinical trials. This role combines hands‑on study coordination and regulatory‑compliant trial execution.

Key Responsibilities

Study Start‑Up & Regulatory

• Assist with the review of clinical trial protocols to assess site feasibility.
• Prepare, submit, and maintain regulatory documents for sponsors, CROs, and Research Ethics Boards (REB), including HREBA submissions.
• Support site initiation activities, including staff training, study documentation, and site regulatory readiness.
• Coordinate with procurement, finance, and vendors to ensure all study‑related services and contracts are in place.

Participant Management & Visit Coordination

• Screen and identify potential participants in accordance with inclusion and exclusion criteria.
• Ensure informed consent is obtained and maintained in compliance with REB and protocol requirements.
• Coordinate patient visits, monitoring visits, audits, and site activities with the clinic administration team.
• Ensure investigational product (IP), laboratory kits, and ancillary supplies are ordered, received, and inventoried.
• Work closely with nursing staff, pharmacists, and investigators to ensure visits are conducted accurately and efficiently.

Data Management, Analysis & Publications

• Perform detailed data entry, data cleaning, and query resolution within electronic data capture (EDC) systems.
• Collaborate with monitors, data managers, and sponsors to resolve discrepancies in a timely manner.
• Sponsor‑requested summaries and reports
• Support data preparation for study close‑out, audits, and long‑term archiving.
• Maintain high standards of data quality, completeness, and traceability.

Monitoring, Compliance & Quality

• Support site monitoring visits and inspections.
• Ensure studies are conducted in compliance with ICH‑GCP, Health Canada Division 5, and applicable privacy legislation (PIPA).
• Assist with responding to audit findings and implementing corrective actions as needed.
• Ensure all protocol amendments, Investigator’s Brochure (IB) updates, and study staff trainings are documented.

Qualifications & Experience

Required

• Minimum 3–5 years of experience in clinical research coordination within Canada.
• Experience working under Health Canada regulations and Canadian REBs.
• Excellent written and verbal English communication skills.
• Strong attention to detail with the ability to manage multiple studies simultaneously.
• Proficiency with clinical trial systems (e.g., EDC platforms, IVRS/IWRS, SiteCentric).
• Strong organizational and interpersonal skills; ability to work independently and collaboratively.

Preferred

• CCRP or SOCRA certification.
• Experience supporting publications, abstracts, or poster presentations.
• Working knowledge of basic statistical analysis and research reporting.
• Experience with industry‑sponsored trials and CRO interactions.

Why Join MAGIC Clinic?

• Supportive environment focused on learning, professional development, and autonomy
• Exposure to a wide range of clinical trials and therapeutic areas
• A collaborative team committed to ethical, high‑quality clinical research

If you’re a motivated Clinical Research Coordinator looking to work in a dynamic clinical research setting, we’d love to hear from you.

Pay: $26.00-$29.00 per hour

Benefits:

• Dental care
• Employee assistance program
• On-site gym
• On-site parking
• Paid time off

Application question(s):

• Have you submitted any Ethics (IRB) Application
• Do you have experience in Clinical Trials?

Licence/Certification:

• GCP Certification (required)

Work Location: In person