Patient Support Program jobs in Ontario

Hours per Week: 35

Salary Grade: 13

The base salary will be $63,730 - $90,820 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications.

Please note, this is a 19-month temporary full-time contract opportunity covering a leave of absence.

Click here for more details on secondment opportunities.

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

Widely regarded as the birthplace of family medicine in Canada, Western continues to provide leadership in the discipline to this day. Our vision involves enhancing and promoting Family Medicine that excels in patient-centred care, scholarly activity and leadership for healthier communities.

The Family Medicine Postgraduate Program is one of the largest programs at the Schulich School of Medicine & Dentistry, consisting of over 180 residents conducting their core residency training at 12 different sites across southwestern Ontario and 20 Residents training in the Enhanced Skills Program. To ensure the role of ‘scholar’ is met, completion of a resident project (research and quality improvement) is a mandatory requirement for all Western Family Medicine residents to complete the program.

The Academic Program Coordinator role provides expertise, coordination, and support for Family Medicine residents in the area of academic education. It is the responsibility of the role to guide and contribute knowledge to the planning, execution, evaluation, and dissemination of resident projects. The Academic Program Coordinator is involved in the development, coordination, and evaluation of the academic curriculum. The role takes a collaborative and consultative approach with residents, full-time faculty, community faculty, and other support persons.

Education:

• University Degree in Health Sciences or related area
• Master’s Degree in Health Sciences or related area, Project Management or Quality Improvement Certification preferred

Experience:

• 3 years experience in a University research environment

Knowledge, Skills & Abilities:

• Knowledge in research design/execution/implementation, including quantitative/qualitative inquiry and methods, data management, ethical implications, and statistical analysis of health-related research
• Strong knowledge base in various Quality Improvement methods and tools
• Knowledge in program evaluation and learner assessment
• Excellent communication skills with a demonstrated ability to complete detailed analytics and reports
• Excellent presentation and public speaking skills with demonstrated ability to develop and conduct training sessions and coach residents and faculty
• Sound decision-making and critical appraisal skills with an eye for continuous improvement
• Excellent planning, organizational, and problem solving skills with an ability to offer creative solutions
• Ability to champion a project from conception to implementation and evaluation
• Demonstrated ability to work in and respond to a complex environment while dealing with competing demands and changing priorities
• Ability to plan and manage events of various sizes; familiarity with large scale events an asset
• Advanced computer skills (Word, Excel, PowerPoint, SPSS)
• Self-driven and highly motivated with a strong commitment to ongoing learning
• Strong client focus and a desire to achieve results and an intrinsic passion for quality
• High degree of professionalism with outstanding ability to work effectively and efficiently with internal and external clients

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.