Part Time jobs

Job Summary
We are seeking a friendly and organized Guest Coordinator to join our team. The ideal candidate will serve as the first point of contact for guests, ensuring a welcoming and efficient experience. This role requires excellent communication skills, a strong customer service orientation, and the ability to manage front desk operations in a fast-paced environment. Previous hotel or hospitality experience is a plus, but not mandatory for motivated applicants. The Guest Coordinator plays a vital role in maintaining guest satisfaction and supporting overall operations.

Duties

• Greet guests warmly upon arrival and assist with check-in/check-out procedures
• Manage multi-line phone systems to handle inquiries, reservations, and guest requests
• Provide exceptional customer service by addressing guest needs promptly and professionally
• Maintain accurate records of guest information and reservations
• Coordinate with other departments to ensure guest requests are fulfilled efficiently
• Handle guest complaints or concerns with tact and professionalism
• Assist in administrative tasks such as scheduling, correspondence, and data entry
• Support the front desk team during busy periods to ensure smooth operations
• Uphold hotel policies and standards related to guest services and hospitality

Skills

• Multilingual or bilingual abilities are highly desirable to serve diverse guests effectively
• Excellent phone etiquette and communication skills
• Strong customer service skills with a friendly, approachable demeanor
• Experience working at a front desk or in hospitality settings preferred
• Ability to operate multi-line phone systems efficiently
• Knowledge of guest services and hospitality best practices
• Organized with the ability to multitask in a fast-paced environment
• Professional appearance and demeanor suitable for representing the hotel brand

Pay: $18.00-$20.00 per hour

Work Location: In person