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Job Post Details

Front Desk Agent - job post

Prestige Hotels and Resorts
3.5 out of 5 stars
1049 Trans Canada Highway North, Golden, BC
$19 an hour - Permanent, Part-time, Full-time

Job details

Pay

  • $19 an hour

Job type

  • Part-time
  • Permanent
  • Full-time

Shift and schedule

  • Weekends as needed
  • Evenings as needed

Location

1049 Trans Canada Highway North, Golden, BC

Full job description

Prestige Golden Hotel is looking for a full-time or part-time Front Desk Agent (also known as a Guest Services Agent).

Who are we?

We are more than a hotel chain. We are B.C.’s finest family-owned chain of resorts, hotels, and inns. Delivering superior guest experiences with a personal touch, hard work, and kindness is at the forefront of our company values.

Read our story at: https://www.prestigehotelsandresorts.com/about-us/our-story/

What is in it for you?

  • Be a part of a company that wants to make a difference in BC communities (visit our website to read about our love for JoeAnna's House and our Go Green Program)
  • Competitive hourly wage ($19 per hour)
  • Restaurant and hotel discounts

Duties & Responsibilities

  • Provides courteous and professional guest services
  • Utilizes instinctive upselling techniques and negotiate rates to maximize revenue and occupancy levels
  • Maintains order and cleanliness at the front desk
  • Handles guest accounts
  • Assists guests on arrival, departure and during their stay
  • Operates the telephone console
  • Processes reservation and cancellation requests
  • Performs other duties as directed by the General Manager

What does an ideal candidate look like?

  • Excellent communication and customer service skills
  • Front desk experience is an asset but NOT required
  • Must be willing to get Basic First Aid
  • Available to work evenings and weekends
  • Must be legally entitled to work in Canada

Pay: $19.00 per hour

Work Location: In person

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