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Optometric Assistant/Receptionist
999 Upper Wentworth Street, Hamilton, ON L9A 4X5
$18–$22 an hour
Part-time, Full-time

Job details

$18–$22 an hour
On-site parking
Part-time, Full-time
999 Upper Wentworth Street, Hamilton, ON L9A 4X5

Full job description

Are you an enthusiastic individual who enjoys interacting with the public? Consider this exciting opportunity as an Optometric Assistant at Dr. Arif Surani and Associates in Lime Ridge Mall. You will be the first point of contact in our clinic and play an integral role in the quality of care that patients will receive. We are looking for someone who prides themselves on the work they perform, is passionate about helping others and puts patient care first. The ideal candidate is detail-oriented, organized, and takes initiative. In a busy location, the capacity to handle various tasks simultaneously and prioritize effectively will play a critical role. While we prefer candidates with healthcare experience, we welcome any front desk or receptionist experience as a valuable asset. We’re a growing practice looking for someone who is excited to contribute to our continued development and success. At our office, everyone has a voice, and new ideas to help improve the clinic are encouraged! If you are upbeat, self-motivated and an excellent communicator then this opportunity is for you.

We are looking for someone with the following characteristics:

  • Possesses exceptional customer service skills
  • Excellent written and verbal communication skills
  • Strong work ethic
  • Professional and dependable
  • Ability to multitask in a fast paced environment
  • Computer proficient
  • Strong judgment and problem solving skills to provide solutions for any schedule delays or no-shows in order to maintain patient flow
  • Ability to interact with patients of all ages

You can look forward to a fulfilling career where you will be responsible for but are not limited to:

  • Assist in patient care, including gathering medical history and carry out preliminary testing
  • Perform diagnostic tests including retinal imaging, visual field testing and OCT
  • Handle front desk duties such as scheduling appointments, managing incoming and outgoing phone calls and checking patients in and out
  • Financial duties such as accepting payments and submitting third party billing claims
  • Coordinating medical referrals
  • Maintain accurate and up-to-date medical records using electronic health record system
  • Light cleaning and tidying to ensure cleanliness and organization of examination rooms and waiting areas
  • Provide exceptional customer service to patients, addressing their needs and concerns

If you are unfamiliar with any of the above duties, we will happily provide training.

What does Dr. Arif Surani and Associates have to offer?

This is an opportunity to play a vital role in building a state-of-the-art practice. The clinic prides itself on a collaborative environment where your input will always be valued. We offer a competitive salary with an incentive program. We are also conveniently located in Lime Ridge Mall which is very easily accessible either by car or public transit.

If you are passionate about providing excellent patient care in an optometry setting, we encourage you to apply. Please submit your resume along with a cover letter highlighting your relevant experience. We are excited about the opportunity to build something together!

This position offers competitive pay and will be full-time. We provide ongoing training and learning opportunities, including exposure to advanced optometric technology and potential leadership growth within the clinic. If you are passionate about providing exceptional patient care and have the required skills, we encourage you to apply.

Please kindly direct all inquiries through Indeed. We kindly ask that you avoid calling the office directly, as we are a busy clinic focused on providing the best care for our patients. Thank you for your understanding and interest!

Pay: $18.00-$22.00 per hour

Benefits:

  • On-site parking

Experience:

  • Receptionist/Optometric Assistant: 1 year (required)

Language:

  • English (required)

Work Location: In person

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