Part Time Medical Office Assistant jobs in Halifax, NS

Location: 5 Scarfe Court, Dartmouth – Dartmouth SPCA Shelter

Number of Positions: 1

Job Type: Part-Time

Compensation: Starting at $18.00/hour

Are you passionate about helping people and animals? Do you enjoy helping to make a difference in your community? If so, we want you to join our Dartmouth SPCA Shelter team as Receptionist & Office Administrator.

A Receptionist & Office Administrator is a key member of the shelter team, serving as the first point of contact for the community. This position ensures that in-person, phone, and electronic communications are handled with empathy and professionalism.

This position is essential in building positive relationships with the community. In addition, this position may also participate in the day-to-day animal care.

Responsibilities:

• Provide a wide range of administrative and clerical duties under low supervision.
• Assist members of the public in person, over the phone and via email communication.
• Maintain professional interactions with the public, staff and volunteers in a fast-paced, sometimes hectic and noisy environment while remaining calm, focused, resourceful and efficient is critical to this role.
• Ask probing questions to obtain information useful in providing support or solutions to community members.
• Educate the public on SPCA programs and services, and general animal care-related information.
• Place outbound calls, emails, and messages to confirm appointment bookings or to provide appointment instructions.
• Maintain accurate records for animal inventory, health, medications, treatments, procedures and behaviour history.
• Assures all nutritional, housing, grooming and medical needs are met on a daily basis according to approved processes.
• Responsible for maintaining a safe and sanitary facility for animals and people.
• Provides humane handling and care for all shelter animals.
• Completes other duties as assigned

Qualifications & Experience:

• A Veterinary Assistant certificate is an asset.
• Prior experience in an animal shelter or veterinary clinic setting.
• Proven customer service experience.
• Professional demeanour when navigating difficult client conversations.
• Excellent skills in building connections with the community.
• Excellent verbal and written communication skills.
• Strong time and task management skills
• Ability to work independently and as part of a team.
• Working knowledge of Microsoft Office applications and office procedures.
• Knowledge and experience working in of databases
• A driver’s license is required

Physical Requirements:

• Physical ability to walk and/or stand on your feet throughout a normal workday required.
• Physical ability to lift and carry 40 pounds regularly.
• Working conditions include working alone, working outside in varying weather conditions, frequent interruptions, and some meetings.

What We Offer:

• Employee Assistance Program
• Veterinary services discount for employee pets
• Pet supply and SPCA Thrift Store discounts

Hours of Work:

Hours of work range between 8 am and 8 pm daily. There will be a regular weekly set schedule, which will involve at least one weekend day.

How to Apply:

Nova Scotia SPCA is an equal opportunity employer and welcomes all qualified applicants, regardless of gender, race, age, sexuality, or disability. Preference will be given to candidates who self-identify as African Nova Scotians, racially visible persons, persons with disabilities, Aboriginal persons and persons of the LGBTQ+ community. We encourage applicants to self-identify.

Interested applicants are asked to submit their resume and cover letter to resumes@spcans.ca.

Please quote “Dartmouth SPCA – Receptionist/Office Admin” in the subject heading in your email reply.