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Job Post Details

Bilingual Customer Service Representative (French & English) Part-Time - job post

Gatestone & Co Inc
Ottawa, ON•Remote
From $22 an hour - Part-time

Job details

Pay

  • From $22 an hour

Job type

  • Part-time

Full job description

Join Our Team – Remote, Part-Time Opportunity

Looking for a flexible, remote role that fits your schedule? Join the Gatestone team and be part of a supportive, people-first environment where your work truly makes a difference.

We’re currently hiring Bilingual Customer Service Representatives to assist Canadians by delivering clear, helpful information on federal programs and services. If you’re empathetic, solutions-driven, and enjoy helping others, this role is for you.

Work Schedule

  • 100% remote

Flexible Part-Time Opportunity
We are currently seeking candidates interested in part-time, remote-friendly schedules, with shifts available Monday to Friday between 10:00 AM and 3:00 PM, ideal for those looking to balance work with other commitments.

What You’ll Get

  • Competitive Pay: $22/hour

  • Paid Training: Learn everything you need to succeed!

  • Growth Opportunities: We promote from within and support your career development

  • Perks & Benefits: Take advantage of discounts, referral bonuses, and engagement programs

What You’ll Do

  • Handle inbound and outbound calls with professionalism and care

  • Support Canadians by providing accurate information on government programs and services

  • Guide callers on how to access the resources they need

  • Maintain up-to-date knowledge using internal systems

  • Deliver a positive, high-quality customer experience on every interaction

What You Bring

  • Strong communication skills in English and French (spoken and written)

  • A customer-first mindset with excellent listening skills

  • Basic computer skills and ability to navigate online tools

  • A positive attitude and strong work ethic

  • Ability to multitask and collaborate within a team

Once you click apply, you will be directed to complete the pre-qualification assessments via Journeyfront.

If you're looking for a meaningful part-time role with flexibility and growth potential, we’d love to hear from you.

We are an accessible workplace. Individual accommodation shall be provided for applicants with disabilities who meet the required qualifications. Please advise us at any time during the recruitment process.
Please note this is to be hired for future open vacancies.

#OCAN1

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