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Career Resources:

Customer Service Representative / Teller (Spanish/English) – Start Date: October 31, 2026
Fiallo Holdings Corporation
·
3.0
2111 Jane Street, North York, ON M3M 1A2
$18.95 an hour
Part-time, Permanent
Apply now

Job details

$18.95 an hour
Vision care, Dental care, Casual dress, Extended health care, Company events
Part-time, Permanent
2111 Jane Street, North York, ON M3M 1A2

Full job description

About Us

At Fiallo Holdings Corporation, we’re more than just a financial institution , we’re a dynamic, growing small business committed to improving the financial well-being of our local community. With multiple locations across North York and Toronto, we are passionate about helping others and deeply value the contributions of our team members.

Job Opportunity: Bilingual Customer Service Representative

Are you fluent in both English and Spanish? Do you thrive in a fast-paced environment and excel in customer service? If so, we have the perfect opportunity for you!

What You'll Do

As a Bilingual Customer Service Representative, you will:

  • Handle cash transactions with precision and care.
  • Assist with the efficient opening and closing of our branch.
  • Communicate with customers in both English and Spanish via phone, email, and chat.
  • Provide accurate information about our financial products and services.
  • Enter data accurately using various platforms and POS systems.
  • Promote our range of store products and services.
  • Apply risk assessment strategies for high-risk transactions.
  • Balance daily cash and debit/credit transactions.
  • Maintain a welcoming store environment.
  • Complete necessary paperwork with attention to detail.
  • Assist customers with their financial needs and ensure their satisfaction.

Qualifications

To succeed in this role, you'll need:

  • A College Diploma or equivalent work experience.
  • Excellent communication skills in English and Spanish.
  • Strong computer skills and Microsoft Excel proficiency.
  • Exceptional problem-solving abilities and multitasking skills.
  • A team-player attitude with energy and enthusiasm.

What We Offer

We value your growth and well-being. Enjoy benefits such as:

  • Business-casual dress code.
  • Engaging company events.
  • Dental and extended health care benefits (after probation period).
  • A fully paid Birthday Day Off.

Pay: $18.95 per hour

Expected hours: 20.0 per week

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Vision care

Ability to commute/relocate:

  • North York, ON M3M 1A2: reliably commute or plan to relocate before starting work (preferred)

Education:

  • DCS / DEC (preferred)

Language:

  • Spanish (required)
  • English (required)

Work Location: In person

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