Parent Support jobs

THIS POSITION IS DESIGNATED FOR INDIGENOUS CANDIDATES. APPLICANTS MUST SELF-DECLARE ON THEIR COVER LETTER/RESUME AS INDIGENOUS (FIRST NATION, METIS AND/OR INUIT).

MINIMUM FORMAL EDUCATION/TRAINING:

• Completion of a Bachelor’s degree or certificate program or completion of a Community College course in a related discipline is an asset but not required.
• Completion of a mental health and/or parenting program is required; Specific knowledge of the BEAM program is preferred.
• An acceptable equivalent combination of education and experience may be considered.

EXPERIENCE:

• Minimum of one year experience working with Indigenous communities is required.
• Knowledge of and/or understanding of Indigenous protocols and ceremonies, particularly as it relates to mothers, two-spirit parents, and children required.
• Lived experience parenting or providing kinship care for young children required.
• Lived experience navigating and/or providing support for mental health challenges, such as anxiety, depression, or disruptions to social and emotional well-being required.
• Minimum of six months previous experience working or volunteering in a research environment preferred.
• Minimum of one year’s experience working or volunteering with community organizations that support children and family well-being preferred.
• Experience employing Indigenous ways of knowing into work activities preferred.
• Training or educational background in cultural humility preferred.
• An acceptable equivalent combination of education and experience may be considered.

SKILLS AND ABILITIES:

• Must be conscientious, organized, personable, and socially skilled with experience working in teams.
• Excellent interpersonal skills with the ability to handle sensitive situations in a professional manner are required.
• Genuine interest and commitment to advancing Indigenous health and healing practices is required.
• Must have the ability to coordinate and organize virtual meetups for participants.
• Openness to receiving and incorporating continuous feedback is required.
• The ability to work both collaboratively and independently is required.
• The ability to utilize online tools for communication and collaboration in carrying out activities such as Zoom, MS Teams, OSF, Slack, and Google Docs is required.
• Knowledge and experience using Microsoft Office suite products such as Excel, Word and PowerPoint are required.

OTHER JOB RELATED QUALIFICATIONS:

• Must successfully complete and pass research ethics training (CORE) and personal health information training (PHIA).
• Must complete Peer and Sisters’ Support parent coach training and pass the parent coaching certification.
• Satisfactory clearance of criminal records and child abuse registry checks required.
• Satisfactory work record, including satisfactory attendance, responsivity to feedback, and punctuality, is required.
• Knowledge of Indigenous culture, history, residential schools, and the Indian Act and its impact on Indigenous people of Canada is required.
• Indigenous Language will be considered an asset.

Participant Coaching Related Work

• Attends Peer and Sisters’ Support coach training, with an expectation of asynchronous learning and preparation for training sessions e.g., reading manuals, watching training videos, practicing with other coaches.
• Successful completion of a standardized certification following the training period.
• Supports participants though a 12-week app-based mental health and parenting program. Support includes 1-on-1 support coaching through videoconferencing, telephone, and/or direct messaging; engagement on the in-app forum; and facilitation of group drop-in sessions to build community and discuss program materials.
• Monitors individual progress of participants and reports back to the research on attendance, coaching session duration and format, content engagement, safety concerns, symptoms.
• Keeping up-to-date coaching notes to assist with individualized content delivery.
• Establishes and maintains strong connections with their assigned participants through regular contact and support.
• Seeks out supervision based on the coaching safety protocols.
• Cofacilitates and coordinates the virtual group drop-in sessions.
• Engagement with ongoing learning and development following the training/certification to continue improving in the requirements for the role.
• Culturally Safe Engagement: Ensures coaching approaches and participant engagement are culturally appropriate, trauma informed, and aligned with Indigenous community protocols and values.

Research Assistance

• Follows all program protocols and seeks consultation and supervision as necessary.
• Meets with the Parent Coach Lead, other Sisters’ Support parent coaches, and the research and clinical team regularly.
• Keeps a record of participant feedback and shares during regular meetings with the research and clinical team for content development.
• Provides feedback to the research and coaching team on how to improve program components and supervises and coordinates work for research assistants.
• Works scheduled hours as agreed upon with team manager.
• Performs other duties as assigned or as required.
• Data Governance: Adheres to principles of Indigenous data sovereignty (e.g., OCAP® or equivalent) when handling participant information and records.