Skip to main content
Post your resume and find your next job on Indeed!

Overnight Support jobs in Winnipeg, MB

Sort by: -
    • This is a senior-level role responsible for stepping in when standard support isn't enough.
    • Are you an experienced problem solver with a background in high-…
    • We are looking for Semi Tactical Security Guards, who can provide a highly visible, advanced level security service involving an array of duties and posts…
  • View similar jobs with this employer
    • This is a full time and shift oriented role that provides the flexibility and opportunity to work from home and/or centre.
    • Solve problems proactively and seek support when needed.
    • Leadership & People Skills: Ability to train, motivate, and support a team.
  • View similar jobs with this employer
    • This is a full time and shift oriented role that provides the flexibility and opportunity to work from home and/or centre.
    • Kitchen support workers will complete various tasks throughout the day based on their shift schedule and time of day.
    • All meals and accommodations are provided.
    • Prepare reports, complete employee time approvals, and support ongoing continuous improvement initiatives within the maintenance department.
    • Help troubleshoot mechanical issues and support mechanics as needed.
    • (Tower Operator, Feed Loader, Ground Man)*.
    • Must hold a valid driver’s license.
    • Reporting to the Foreman, the Driller sets up and operates drilling equipment in a safe and efficient manner to maximize core recovery.
    • A Victoria’s Secret & Co PINK Manager a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales.
    • View all Victoria's Secret jobs - Winnipeg jobs - Park Manager jobs in Winnipeg, MB
    • Salary Search: PINK Manager-Polo Park salaries in Winnipeg, MB
    • See popular questions & answers about Victoria's Secret
    • In your role as Warehouse Worker, Nights - Outbound Dock Operations at The North West Company (NWC), you support the distribution center, which is responsible…
    • Collaborate with other security personnel, including drivers, logistical support, and surveillance teams, to ensure the overall safety of subject/s.
  • View similar jobs with this employer
    • Take customer food orders, enter order information into the point-of-sale terminal and accurately process payments.
    • Demonstrate friendly customer service support, ensuring that Northern Agents have been informed of flight delays and/or when a freight aircraft will be sent to…
    • Actively lead shifts, in support of senior leadership team members while helping to manage budgetary goals.
    • Both our culinary and front of house staff members…
Get email updates for the latest Overnight Support jobs in Winnipeg, MB

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

overnight part time
support work

Career Resources:

Job Post Details

IntouchCX logo

Senior Customer Service Representative, Escalations (Overnight) - job post

IntouchCX
3.2 out of 5 stars
875 St. James Street, Winnipeg, MB
$21 an hour - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $21 an hour

Job type

  • Full-time

Location

875 St. James Street, Winnipeg, MB

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Extended health care
  • Flexible schedule

Full job description

About IntouchCX

IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that’s all-in on making brands thrive, we’re setting the bar in quality-driven support.

About the Job

We are currently hiring Senior Customer Service Representatives, Escalations (Overnight)!

Are you an experienced problem solver with a background in high-level customer service or hospitality? Do you thrive on turning difficult situations into positive outcomes through high-touch support? Are you interested in a rewarding career working with the world’s most exciting brands?

As a Senior Customer Service Representative, Escalations (Overnight) on our Community Support team, you will take ownership of sensitive, urgent, and high-stakes cases for our global community of guests and hosts. This is a senior-level role responsible for stepping in when standard support isn't enough. You will drive complex issue resolution, deliver empathetic and effective solutions, and rebuild confidence in the platform through exceptional service.

We are looking for experienced professionals with drive and ambition—people who want a career path, not just a job. Your background in handling escalated or high-emotion situations, combined with punctuality, performance, and positivity, will set you up for success!

Benefits of Working as a Senior Customer Service Representative, Escalations (Overnight):

  • Flexible schedules
  • Competitive salary - $21/hr
  • Industry-leading benefits - Health, Dental, Vision
  • Amazing career growth opportunities

Working as a Senior Customer Service Representative, Escalations (Overnight), You Will:

  • Exercise discretion when delivering case outcomes, including making financial decisions when necessary
  • Clearly explain policies and processes in user-friendly language
  • Provide feedback and insights on tools, processes, and policies
  • Handle complex, high-value, and high-urgency escalations from guests and hosts
  • Serve as the single point of contact for assigned cases
  • Support hosts and guests enrolled in wide range of pilots designed to enhance customer experience
  • Maintain accuracy and security of customer information

Working as a Senior Customer Service Representative, Escalations (Overnight), You Have:

  • A high school diploma (or equivalent).
  • Experience in supporting clients within hospitality or technology platforms (Preferred)
  • At least 2 years of customer service, call center, contact center, guest services, or hospitality experience
  • Experience handling escalated or high-emotion customer situations.
  • Great communication skills, both verbal and written
  • The ability to be consistently ready to work and on time as scheduled.
  • The understanding you will be working on site at our state-of-the-art campus in Winnipeg, MB

Availability: Full time (some shifts may depend on availability).

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.

IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his/her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

Pay: $21.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Flexible schedule
  • Vision care

Work Location: In person

Let Employers Find YouUpload Your Resume