Outreach Support Services jobs in Toronto, ON

Education and Programs Ambassadors
In-Person, based out of the Greater Toronto Area
Part-time, Contract (September 2026 - March 2027)

Opportunity Overview
The Responsible Gambling Council (RGC) is an independent, non-profit organization dedicated to problem gambling prevention. For more than 40 years, we have worked to reduce gambling risk by creating and delivering innovative awareness and information programs in Ontario and around the world. We work with priority populations, including youth, young adults, ethnocultural populations, and the public, to educate people on the risks of gambling, how to mitigate those risks, and how to access support. We work with industry, regulators and government to promote the adoption of improved play safeguards through best practices research, knowledge mobilization, standards development, and the RG Check accreditation program.

As an Education and Programs Ambassador, you will be the face of RGC's campus outreach programs. You will travel to colleges, universities, and community events across Ontario, facilitating interactive activations that encourage students—particularly student-athletes, sports fans, and the broader student population—to participate, think critically, and engage in conversations about confidence, uncertainty, prediction, decision-making, sports culture, and the growing role of sports betting and online gambling in young adults' lives.

Through engaging, sports-inspired experiences, you will help participants explore common misconceptions about confidence, knowledge, and control, while creating opportunities for meaningful conversations about gambling-related risks and informed decision-making.

This role is ideal for someone who is comfortable engaging the public, thrives in energetic environments, and enjoys creating positive, meaningful interactions.

Why RGC?
Join the Responsible Gambling Council and be part of a team that's making a real difference in communities across Canada and around the world. For over 40 years, we've been at the forefront of gambling harm prevention, combining evidence-based research with innovative programs that protect players and strengthen communities.

At RGC, you'll work alongside passionate professionals who are committed to our mission of ensuring gambling never comes at a human cost. We offer a collaborative environment where your contributions matter, your ideas are valued, and your professional growth is supported. Whether you're developing prevention campaigns, advancing responsible gambling standards, or connecting directly with communities, your work will have meaningful impact.

We're proud to offer:

• Purpose-driven work that creates positive change for individuals and communities
• Professional development opportunities to build your skills and advance your career
• Collaborative culture where diverse perspectives are welcomed and celebrated
• Commitment to equity, diversity, inclusion, accessibility, and anti-racism in everything we do

If you're looking for more than just a job—if you want your work to make a difference—RGC is the place for you.

KEY RESPONSIBILITIES

• Facilitate Interactive Campus Activations: Lead engaging sports-inspired educational experiences that encourage participation, spark curiosity, and help students explore key concepts through interactive gameplay and conversation.
• Deliver an Exceptional Experience: Collaborate with your teammates to create engaging, inclusive, and memorable experiences in a variety of educational event settings. Guide students through interactive challenges, activities and educational messaging
• Travel Ontario: Extensive travel throughout the province, including overnight and multi-day stays (with accommodations provided).
• Drive with Confidence: Share driving duties in an SUV or minivan with some tight timelines and over long distances - including winter conditions.
• Set-Up and Tear-Down: Set up and dismantle branded displays. This includes physical tasks like lifting and moving activation materials (with assistance when required).
• Engage with the Public: Proactively approach event attendees, capture attention in busy event environments, and encourage participation through games, contests, giveaways, and conversation. Interact with participants in a friendly, informed, and non-judgemental manner.
• Capture Content: Take high-quality photos and videos (sometimes appearing in them) to document event activations.
• Stay Connected: Maintain consistent communication with the RGC while on activations.
• Represent the Brand: Act as a professional ambassador of the organization at all times.
• Problem-Solving: Think quickly and adapt to troubleshoot any unexpected challenges during events.

QUALIFICATIONS

• Strong Communicators: Confident, approachable, and comfortable initiating conversations to diverse audiences.
• Outgoing & Energetic: Enjoy interacting with people and creating excitement around an experience or event.
• Reliable & Professional: Dependable, organized, and take pride in delivering high-quality work.
• Team Players: Work well independently and collaboratively and can contribute to a positive team environment.
• GTA-Based: Must be based within the Greater Toronto Area and can coordinate travel/meet-up locations with fellow education ambassadors.
• Experienced Drivers: Must hold a valid full G driver’s license with a clean record, and comfort driving in varied road and weather conditions.
• Physically Capable: Able to stand for extended periods and manage physical event setup and tear-down. Comfortable working both indoors and outdoors.
• Experience engaging post-secondary students or young adults
• Experience participating in or leading campus activities such as athletics, recreation, orientation, residence life, student organizations, leadership programs, or event planning and delivery
• Customer service, event staffing, experiential marketing, or promotional experience
• Public speaking, facilitation, teaching, coaching, or outreach experience
• Interest in sports, athletics, student engagement, education, health promotion, prevention, and community outreach initiatives
• Advanced English speaking and reading skills (required)
• French bilingualism is a strong asset. We are hiring a team of nine (9) Education Ambassadors and are seeking at least two (2) bilingual English/French ambassadors.
• Additional language skills are considered an asset, particularly East Asian and South Asian languages that reflect the diversity of Ontario's post-secondary student population.

CONTRACT DETAILS

• Contract Period: September 2026 – March 2027
• Hours: Non-traditional schedule; shifts range from 5–10 hours per day depending on event needs.
• Schedule: Non-traditional schedule with shifts scheduled in advance. Work may occur any day of the week, including weekdays, evenings, weekends, and occasional overnight travel, depending on event and activation requirements.
• Compensation: $25/hour, plus per diems and paid travel time. Training is paid.

RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. We will honor your experiences, perspectives, and unique identity. Together, our organization strives to create and maintain working environments that are inclusive, equitable and welcoming.

The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).

RGC does not use artificial intelligence (AI) to make or inform hiring decisions. However, we do use an external applicant tracking system (ATS) to help manage applications efficiently; our ATS may apply automated filters or sorting functions, but all applications are reviewed and evaluated by human recruiters. RGC may also use AI to help with transcribing interviews, but humans will be recruiting, interviewing and connecting with applicants.

Please note, successful candidates will be required to complete a background check, facilitated by a third-party screener.

If you are interested in learning more about this role, please apply directly and our team will reach out should you be selected for an interview.

Applications must be received by Sunday, August 9, 2026.