Ottawa Medical Office jobs in Ottawa, ON

Recovery Care is seeking a Medical Office Assistant to join our amazing team of healthcare professionals as a Full Time position for our Byward clinic location in Ottawa. In this dynamic role, the Medical Office Assistant will work in the clinic environment with a team of other Medical Office Assistants, Nurses, Case Managers, and Physicians.

The Medical Office Assistant provides a wide range of both administrative and clinical duties to support the clinic environments, including participation in sample testing and emergency response team services.

General Duties:

• Answering and managing phone calls, and directing them to the appropriate team member as necessary.
• Review and action phone messages.
• Registering and coordination of patient appointments.
• Managing and processing patient records.
• Assist patients in community care/resource navigation.
• Verification of health insurance information and follow-up on health insurance-related tasks.
• Ensure excellent patient flow throughout the clinic space.
• Ensure the office space is well maintained, clean and stocked with supplies necessary to deliver services by coordinating with cleaning services and keeping inventory.
• Maintain safety and functionality of the environment by maintaining cameras, panic buttons and emergency paging systems.
• Process mail, scan documents, faxes, general data entry and filing.
• Liaise with community healthcare and social organizations to ensure provision of excellent patient-centered care.
• Liaise with contractors to ensure an efficiently functional work environment.
• Support staff, medical providers, patients and community partners for just-in-time daily requirements.

Clinical Duties:

• Complete point-of-care diagnostic testing under medical directive.
• Complete clinical screening with patients as necessary under medical directive.
• Participation in emergency response team services.

Experience & Qualifications:

• High school diploma or equivalent.
• Completion of a health care related program preferred
• Previous experience in a medical office setting preferred
• Experience with electronic medical records (EMR) preferred
• Strong communication skills, both written and verbal
• Ability to multitask and prioritize tasks effectively
• Demonstrated ability to work both effectively as a member of a team and independently.

If you are a motivated individual with a passion for healthcare, we encourage you to apply for this exciting opportunity. Please attach both a cover letter and resume to your application.

Benefits:

• Company events
• Dental care
• On-site parking
• Paid time off
• Vision care

Education:

• Secondary School (required)

Experience:

• Medical office: 1 year (preferred)
• Administrative: 1 year (preferred)
• Electronic medical records: 1 year (preferred)

Pay: From $20.29 per hour

Work Location: In person