Operations manager jobs

Make a move to a career that cares

Join one of the most innovative organizations in the disability services sector where you can bring joy, independence, and possibility into someone’s life—every single day.

Who we are (more than just a workplace)

DASCH helps people with intellectual disabilities in Winnipeg to reach their full potential. We collaborate with families and allied professionals to support youth and adults so they can live, work, play and thrive in an inclusive, accessible, and responsive environment.

What you should know about us:

• We aim to build an inclusive community that values people with intellectual disabilities.

• We support people living in more than 50 homes throughout Winnipeg.

• People at DASCH have access to recreational and life skills development.

• Our DASCHWorks program provides support and opportunities for employment, financial stability, and independence.

• Specialized professionals offer support in areas such as life skills, behaviour management, nutrition, and mental health.

• We are known for exceptional service. Part of that comes from providing our team members with the comprehensive training, support, and recognition they deserve to succeed. This is a place where people can flourish and grow their careers.

Position Summary

The Human Resources Manager is responsible for supporting a broad range of human resources functions and providing timely, practical guidance to managers and employees. This role contributes to employee relations, policy interpretation, performance management, workplace investigations, and other HR priorities that support organizational needs. The Human Resources Manager also helps promote consistent HR practices and may lead or support special projects as required.

Role & Responsibilities

• Support day-to-day human resources operations and provide guidance to managers and employees across a range of HR matters
• Build and maintain effective working relationships with employees, leaders, and internal stakeholders across the organization
• Support the resolution of workplace issues by applying sound judgment, professionalism, and conflict resolution practices
• Provide leadership and subject matter expertise on human resources practices, policies, and employment-related matters
• Support employee relations processes by conducting reviews, gathering information, and helping to resolve workplace concerns in a fair and consistent manner
• Provide coaching and guidance to leaders on performance management and workplace practices
• Interpret and apply organizational policies, employment legislation, and HR procedures to respond to employee and manager inquiries
• Support compliance with applicable legislation and internal policies, procedures, and standards
• Assist with employee lifecycle processes, including onboarding, leaves, performance concerns, and offboarding activities
• Work collaboratively with internal teams to support leave administration, accommodation, and return to work processes
• Maintain and update HR policies, procedures, and related documentation as required
• Monitor and review HR data and trends to support reporting and continuous improvement
• Support the development and maintenance of HR programs and systems that promote effective HR operations and organizational consistency
• Support performance management processes, including goal setting, feedback, and formal review practices across the organization
• Act in accordance with the organization’s mission, vision, values, and expectations for professional conduct

Skills & Qualifications

• Post-secondary education in Human Resources, Business Administration, or a related field is preferred; an equivalent combination of education and relevant experience may be considered
• Minimum of 5 years’ Human Resources experience with a broad range of HR knowledge
• Minimum 3 years’ previous supervisory/managerial experience
• CPHR designation or in progress is preferred
• Knowledge of employment law, performance management practices, and progressive discipline
• Hands-on experience with Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS)
• Proficient in MS Word, Excel, PowerPoint and Outlook
• Strong communication skills with the ability to engage effectively with a diverse range of stakeholders
• Ability to motivate and support positive performance
• Strong problem-solving skills with the ability to navigate complex situations
• Ability to identify practical and effective solutions

Work Hours:

Full Time, 35 hours per week
Monday to Friday

• Annual Salary: $85,000
• Three weeks of vacation earned over your first year are available to use as you earn them.
• Six wellness days to use days per year.
• Comprehensive employer-paid training.
• Career growth opportunities.
• Long-term disability insurance.
• Registered pension plan with 5% employer-matched contributions after one year.
• Family health, dental, vision and life coverage.
• Employee and Family Assistance Program.
• Paid mileage.
• Optional RRSP and TFSA plans.
• Parental leave top-ups.

At DASCH we promote an inclusive, and diverse workplace. We would like to provide you with the ongoing opportunity to disclose if you have a disability, whether permanent, temporary, visible or invisible, that would require a need for assistance during the recruitment and onboarding process. We will then work with you to develop individualized accommodation that will meet your needs.

Should you require an Accessibility Accommodation, please email recruitment@dasch.mb.ca for best support.

Ready to apply? (“check” these details first)

Before you click on the “apply now” button, know that to work at DASCH, you have to provide satisfactory background checks, including a Criminal Record Check with a Vulnerable Sector Search, Adult Abuse Registry check and Child Abuse Registry check. We will accept checks you have completed within three months of applying. We will also ask you for employment references.