Operations Manager jobs in Windsor, ON

About the Role

We are seeking a highly organized, detail-oriented, and analytical individual to take ownership of the financial and operational workflows of our business.

This is a hands-on role combining financial management, operational oversight, and process accountability. The successful candidate will be responsible for maintaining accurate financial records, supporting order and shipping processes, and ensuring that business operations run accurately and efficiently.

This position is well-suited for someone who enjoys understanding how a business works end-to-end, takes pride in accuracy, and is motivated to improve processes and prevent errors.

Key Responsibilities

1. Financial Management & Reporting

• Maintain accurate financial records, including accounts payable and accounts receivable
• Perform bank and credit card reconciliations
• Manage and file HST returns
• Process payroll, including calculations, government remittances, and payment setup
• Prepare quarterly financial reports
• Act as primary liaison with external accountants

2. Order-to-Cash Process Ownership

• Own the full order-to-cash workflow from customer purchase order through invoicing and payment
• Ensure accuracy and consistency in order entry, invoicing, and fulfillment processes by serving as a second level of review and approval
• Provide hands-on backup support for order entry and invoicing when required
• Monitor workflow effectiveness and resolve issues proactively

3. Logistics & Global Shipping Coordination

• Own the overall shipping and logistics process
• Ensure accurate preparation of shipping documentation by serving as a second level of review and approval (including alignment with internal scheduling)
• Support domestic and international shipments, including coordination related to Canada, Shanghai, and Bremerhaven operations, with a focus on scheduling and ensuring correct materials and quantities
• Provide backup support for shipping execution as required

4. Purchasing Support

• Support and maintain purchasing workflows and supplier interactions
• Provide direct backup for purchase order placement and supplier communication during absences
• Ensure alignment between purchasing, order fulfillment, and customer demand

5. Process Improvement & Operational Support

• Identify inefficiencies, inconsistencies, and recurring errors
• Implement improvements to workflows and systems
• Develop and maintain process documentation
• Support accuracy and consistency across administrative functions

6. Administrative & Business Support

• Support leadership with coordination, prioritization, and scheduling
• Assist with general administrative and HR-related tasks as required

What We’re Looking For

• Strong analytical and problem-solving skills
• Exceptional attention to detail and accuracy
• Ability to understand and manage processes across multiple functions
• Comfortable working across finance, operations, and administration
• Strong communication and organizational skills
• High level of ownership and accountability

What Sets This Role Apart

• High level of ownership and visibility across the business
• Variety of responsibilities spanning finance, operations, and logistics
• Opportunity to improve processes and make a meaningful impact
• Stable, established company with growth ambitions

Qualifications

• Proven experience in a hands-on accounting, bookkeeping, or finance role within a small or mid-sized business
• Strong working knowledge of:
• accounts payable and receivable
• bank reconciliations
• payroll processing and government remittances
• general bookkeeping and accounting principles
• Experience using accounting software
• Highly detail-oriented with a track record of identifying and resolving errors
• Strong analytical and problem-solving skills, with the ability to understand how processes connect across a business
• Comfortable working across multiple functions, including finance, operations, and administration
• Ability to take ownership of responsibilities and ensure tasks are completed accurately and consistently
• Strong organizational and communication skills

Nice-to-Have (But Not Required)

• Experience preparing financial reports (monthly or quarterly)
• Experience supporting or interacting with external accountants
• Experience in order processing, logistics, or purchasing environments
• Post-secondary education in accounting, finance, or a related field
• Accounting designation (or progress toward one) is considered an asset

Job Types: Full-time, Permanent

Pay: $75,000.00-$90,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• On-site parking
• Paid time off
• RRSP match

Ability to commute/relocate:

• Windsor, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• related work: 4 years (required)

Language:

• English (required)

Work Location: In person