Operations Manager Medical Devices $100,000 jobs

Who We Are

Ecotex Healthcare Linen Service is a family-owned company dating back to 1959, with locations throughout North America and a staff of more than 1,700, committed to being an industry leader in sustainable healthcare. We use passion and innovation to create Smarter Laundry Solutions for large healthcare systems across North America. We provide professional healthcare laundry services and a comprehensive range of reusable textiles, including reusable surgical products, designed to support patient care at hospitals and long-term care facilities. We own and operate highly efficient regional laundry plants, including Mississauga and Hamilton, Ontario. Our teams are committed to building a future in which we’re helping make healthcare more comfortable and sustainable.

Job Summary

We are seeking an experienced, people-focused leader to oversee our Ontario region, this includes onsite presence at our Mississauga and Hamilton laundry plants.

• Are you an experienced, people-focused leader who thrives in production and/or operational environments and enjoys developing high-performing teams?
• Are you a skilled negotiator, who can make decisions that move the business forward?
• Have you led a multi-site operation while driving operational performance, employee engagement, safety, customer satisfaction, and financial results?
• Are you energized by the opportunity to lead a well-established and committed team, building on a strong foundation rather than starting from scratch?
• Can you foster a culture of accountability, collaboration, and continuous improvement?
• Do you lead by building trusted relationships, leveraging the expertise of others, and aligning teams around shared goals?
• Are you an influential leader who welcomes diverse perspectives, earns trust through actions
• Have you built teams, processes and relationships stronger than you found them?

If so, we encourage you to apply for the Regional Manager position.

Responsibilities

Culture & Team Leadership

• Build strong relationships and foster a culture of trust, collaboration, and accountability.
• Lead and develop a high-performing team by coaching talent, supporting professional growth, and promoting employee engagement.
• Encourage open communication, healthy discussion, and diverse perspectives to drive informed decision-making.
• Create an environment where employees are empowered to contribute ideas, solve problems, and take ownership of results.
• Establish clear expectations, provide ongoing feedback, and hold teams accountable for performance and outcomes.
• Champion a positive, inclusive workplace culture where employees feel valued, respected, and supported.

Financial & Business Leadership

• Provide overall leadership and accountability for operational and financial performance, including safety, quality, productivity, customer service, and profitability.
• Monitor business results, analyze performance metrics, and partner with plant leadership teams to identify opportunities and implement improvement strategies.
• Work together with internal stakeholders on pricing strategies, contract administration, invoicing, and business development opportunities.
• Lead contract negotiations and manage key vendor relationships to ensure strong commercial outcomes and service excellence.
• Support budgeting, forecasting, cost management, and resource planning to achieve business objectives and drive sustainable growth
• Facilitate capital investment planning and the effective allocation of resources to strengthen long-term operational success and regional growth

People, HR & Labour

• Partner with Human Resources to ensure compliance with employment legislation, company policies, and HR best practices.
• Foster positive labour relations, including working cooperatively with union representatives and supporting the effective resolution of employee relations matters.
• Lead, coach, and develop leaders across the region, building organizational capability and supporting succession planning.
• Promote a positive employee experience by supporting engagement, performance, and professional development initiatives.
• Drive workforce planning efforts to attract, retain, and develop top talent.

Continuous Improvement

• Champion a culture of continuous improvement, driving initiatives that enhance operational performance, customer satisfaction, safety, employee engagement, and financial results.
• Apply Lean Manufacturing and operational excellence principles to identify opportunities, streamline processes, and improve efficiency across the region.
• Partner with frontline employees and leaders to develop practical, sustainable solutions that deliver measurable business impact.
• Foster a mindset of innovation, teamwork, and accountability, encouraging teams to continuously improve how work is performed and value is delivered to customers.

Qualifications & Experience

• 15+ years of progressive leadership experience in manufacturing, industrial operations, or a similarly complex, process-driven environment.
• 5+ years experience at senior leadership level
• Proven success leading multi-site operations with accountability for operational performance, customer service, people leadership, and financial results.
• Demonstrated ability to build, coach, and develop high-performing teams and future leaders.
• Experience implementing Lean Manufacturing, Toyota Production System (TPS), or other continuous improvement methodologies to drive operational excellence.
• Strong business and financial acumen, including budgeting, cost management, capital planning, and P&L accountability.
• Exceptional leadership, communication, and relationship-building skills, with the ability to engage and influence stakeholders at all levels.
• Experience working in unionized manufacturing or industrial environments.
• Proven ability to lead change, drive continuous improvement, and deliver results within established, high-performing organizations.
• A collaborative and authentic leadership style, characterized by integrity, accountability, sound judgment, and a commitment to developing people

Working Conditions

• Split time between on-site presence at the Mississauga, Hamilton, and Regional Distribution Centre (RDC) locations.
• Both laundry plants operate 7 days a week.
• Working in the vicinity of industrial laundry equipment and temperature extremes.

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Vision care

Application question(s):

• Are you located in Mississauga or Hamilton Ontario area?
• How many years of manufacturing or operations experience do you have?

Experience:

• Leadership: 10 years (preferred)

Work Location: In person