Operational Support jobs in Toronto, ON

Job Title: Document Scanning Associate

Location: Toronto

About RMSI:

RMSI’s AI-powered spatial intelligence solutions in mapping, asset integrity, network optimization, and climate risk modeling help organization enable operational autonomy, and drive sustainable growth.

With a workforce of over 6000 employees, RMSI stands as one of the largest employers in the geospatial industry and is consistently recognized as a top employer. Our operations include three state-of-the-art development centers in India and six fully owned international subsidiaries in the US, Canada, Australia, the UK, the Middle East, and Bahrain.

For more information about RMSI, please visit www.rmsi.com

Role:

The Document Scanning Associate is responsible for the preparation, scanning, indexing, quality control, and organization of physical and electronic records to support records management and digitization initiatives. The role ensures that records are accurately converted into digital formats, appropriately classified, and maintained in accordance with organizational standards and procedures.

Responsibilities:

• Prepare physical records for digitization by removing staples, paper clips, bindings, and other obstructions.
• Sort, organize, and arrange documents prior to scanning.
• Scan documents using high-volume production scanners and imaging equipment.
• Ensure scanned images are complete, legible, and accurately captured.
• Reassemble and organize original records following scanning activities, where required.
• Index, classify, and label scanned documents according to established procedures and standards.
• Enter and verify document metadata and related information within records management systems.
• Maintain organized electronic and physical filing structures.
• Assist with document retrieval requests and records management activities as required.
• Perform quality assurance reviews of scanned images and associated metadata.
• Verify document completeness, image clarity, orientation, and indexing accuracy.
• Identify and report scanning errors, document issues, or process exceptions and assist in their resolution.
• Ensure all work complies with established quality standards and procedures.
• Meet daily productivity, quality, and turnaround targets.
• Assist with inventory tracking, file organization, and records maintenance activities.
• Support project-related digitization and document management initiatives.
• Assist in documenting procedures and supporting cross-training activities when required.
• Follow all records handling, confidentiality, privacy, and security requirements.

Skills & Qualification:

• High school diploma or equivalent education.
• Familiarity with PC and other computer related products.
• Previous experience in document scanning, records management, data entry, document control, administrative support, or digitization projects is considered an asset.
• Experience working with high-volume document processing environments is an asset.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience using scanners, imaging software, SharePoint, or document management systems is considered an asset.
• Excellent organizational and time-management skills.
• Ability to work independently and as part of a team.
• Ability to manage repetitive tasks while maintaining high-quality standards.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Ability to stand, sit, and perform repetitive scanning and document handling tasks for extended periods.
• Ability to work in a production-oriented environment while maintaining accuracy

Application question(s):

• What is your Visa Status?

Experience:

• document Scanning: 1 year (required)

Work Location: In person