Skip to main content
Post your resume and find your next job on Indeed!

Onsite Support jobs

Sort by: -
    • Document and maintain accurate records of support requests, resolutions, and system configurations.
    • This role will involve providing front-line technical…
    • View all Dunkley Lumber jobs - Strathnaver jobs - IT Support jobs in Strathnaver, BC
    • Salary Search: IT Support Technician salaries in Strathnaver, BC
    • See popular questions & answers about Dunkley Lumber
    • Respond to IT support requests and troubleshoot everyday computer issues.
    • You'll provide technical support to employees across our company while gaining hands-…
    • IT support: 2 years (required).
    • Hands-on experience providing IT technical support.
    • Participate in a paid, rotating on-call emergency support schedule.
  • View similar jobs with this employer
    • The Deskside Support Analyst will provide onsite, face-to-face technical support to end users ensuring timely resolution of incidents and service requests while…
  • View similar jobs with this employer
    • The Deskside Support Analyst will provide onsite, face-to-face technical support to end users ensuring timely resolution of incidents and service requests while…
    • Experience providing IT or technical support to end users.
    • Ability to manage multiple priorities in a hybrid development and support role.
    • Provide IT support to franchisees and company employees via telephone and/or other support channels.
    • With the support of the IT Services Manager and the…
    • At least two years of experience in IT or systems support.
    • This role offers hands-on experience across technical support, systems administration, business…
    • Experience in IT support or customer service.
    • Contribute to the evolution of our IT support standards, guidelines, policies, and processes.
  • View similar jobs with this employer
    • Experience in IT support or customer service.
    • Contribute to the evolution of our IT support standards, guidelines, policies, and processes.
  • View similar jobs with this employer
    • Provide responsive, courteous technical support to users.
    • Provide basic support for printers and related peripherals.
    • Minimum of one year of experience in an IT service desk, technical support, or similar IT support role.
    • Travel requirements: Travel to construction sites and…
    • Previous experience in an IT support, help desk, or technical support role.
    • Manage and respond to IT support tickets and requests.
    • Comprehensive Benefits Packages designed to support your health and well‑being.
    • Provide regular status updates on support requests and tasks, keeping everyone…
    • Clinical platform support (secondary): Day-to-day account, access, and workstation-side support for our EMR and practice-management systems (Zenoti, Nextech,…
Get e-mail updates for the latest Onsite Support jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Job Post Details

IT Support Technician
Dunkley Lumber
·
3.8
Strathnaver, BC
$65,000–$80,000 a year
Full-time
Apply on company site

Job details

$65,000–$80,000 a year
Full-time
Strathnaver, BC

Full job description

Dunkley Lumber Ltd. is a respected family-owned company headquartered in Strathnaver, just 75 km south of Prince George, B.C. We operate a modern and efficient dimension sawmill and planermill producing high-quality lumber products sold across North America and in overseas markets. Additionally, Dunkley operates sawmill facilities in Grand Cache, Alberta, and Carrot River, Saskatchewan.

We are seeking a motivated and customer-focused IT Support Technician to join our team. This full-time, on-site position will be based out of our Strathnaver location, which serves as a central hub for our regional operations. This role will involve providing front-line technical support to staff, assisting with hardware and software troubleshooting, and ensuring prompt resolution of IT issues. Reporting directly to the IT Supervisor, the IT Support Tech will play an important role in maintaining the day-to-day functionality of our technology systems and delivering excellent support to our team.

Key responsibilities include:

  • Provide first-line technical support to end-users via phone, email, or in-person for hardware, software, and connectivity issues
  • Respond promptly to help desk requests, logging and escalating issues as needed
  • Set up, configure, and maintain desktops, laptops, printers, and other peripherals
  • Support communication systems, including VOIP, mobile devices, and video conferencing tools
  • Install, update, and troubleshoot software and operating systems
  • Document and maintain accurate records of support requests, resolutions, and system configurations
  • Assist with IT projects and system upgrades
  • Contribute to the development and improvement of IT policies, procedures, and user guides
  • Manage the IT asset inventory, including recycling and disposal of retired equipment

The ideal candidate will possess the following qualifications, experience, and technical skills:

  • At least one year of experience in a Help Desk or IT Support role (internships/co-ops welcome)
  • Advanced knowledge of Microsoft operating systems and applications, including Windows 10/11, Office 365, basic networking, and Active Directory
  • Strong diagnostic and problem-solving skills
  • Excellent communication and interpersonal skills; ability to communicate effectively with users of varying degrees of technical knowledge
  • Strong ability to work well under pressure and independently with minimal supervision
  • Organized, adaptable, and eager to learn new technologies

Salary is commensurate upon level of experience, competitively in the $65,000 to $80,000 range as a starting wage, with a comprehensive benefits/pension package, and plenty of room to grow within the company.

We ask all interested candidates to email a cover letter and resume to our Human Resources Department at hr@dunkleylumber.com with “IT Support Tech” in the subject line. For more information about our family-owned business, visit our website at www.dunkleylumber.com.

**We appreciate all applicants’ interest in this position. However, only those selected for an interview will be contacted**

Let Employers Find YouUpload Your Resume