Online Support jobs in Kentville, NS
- TeleperformanceNova Scotia
- $19.50 an hour
- Full-time
- Work from home
- Provide first-level technical support and customer service for client products.
- 2+ years of experience in a technical, clinical, or medical device support role.
- CWB Group - Industry ServicesCanada
- $40.32–$50.40 an hour
- Part-time
- Monitor program expenditures and support budget tracking to ensure alignment with approved funding allocations.
- CWB Group - Industry ServicesCanada
- $21.12–$26.67 an hour
- Permanent
- The Innovation Strategy & Analyst Intern will work directly with the Manager, Strategy & Innovation Analytics, on strategic innovation initiatives that support…
View similar jobs with this employerEastlinkKentville, NS- $18.56 an hour
- Full-time
- Weekends as needed +1
- As a Customer Service Specialist, you'll support customers through inbound calls while balancing exceptional service with sales opportunities.
- View all Eastlink jobs - Kentville jobs - Customer Service Representative jobs in Kentville, NS
- Salary Search: Customer Service Specialist salaries in Kentville, NS
- See popular questions & answers about Eastlink
Payroll Specialist
Easily applyNewRight Time Heating and Air ConditioningCanada- $65,000–$75,000 a year
- Full-time
- Vision care
- Dental care
- Life insurance
- RRSP Contribution
- Extended health care
- RRSP
- Maintain accurate benefits records and support compliance with applicable plan provisions and company policies.
- Year-End Payroll & Statutory Reporting.
Remote Life Insurance Sales Professional
Easily applyMaple Bay Financial Corp.Canada- $50,000–$150,000 a year
- Freelance
- Flexible schedule
- You will have support as you develop your sales skills and grow your client base.
- Licensed advisors receive ongoing coaching, product guidance, sales support,…
Remote Life Insurance Sales Professional
Easily applyMaple Bay Financial Corp.Canada- $50,000–$150,000 a year
- Freelance
- Flexible schedule
- You will have support as you develop your sales skills and grow your client base.
- Licensed advisors receive ongoing coaching, product guidance, sales support,…
Bilingual Manager, Clinical Service Operations - Contract
NewOften replies in 9 daysKids Help PhoneCanada- $64,000–$70,000 a year
- Full-time
- Weekends as needed +1
- Employee assistance program
- Initiate and support self-care skills and strategies for frontline.
- Collaborative approach and team support of frontline; making people and performance managers…
Spanish Bilingual Service Desk Analyst
Easily applyBuchanan TechnologiesNova Scotia- $39,582 a year
- Full-time
- Weekends as needed +2
- Paid time off
- Vision care
- Dental care
- Life insurance
- RRSP match
- Extended health care
- Mobile device support (iOS and Android).
- Escalate complex issues to specialized support teams when appropriate.
- Bilingual Spanish Service Desk Analyst*.
- Phasor Engineering IncCanada
- $165,000–$225,000 a year
- Full-time
- Rotating shift
- Paid time off
- Vision care
- Dental care
- Employee assistance program
- RRSP match
- Phasor may use technology, including AI-enabled tools, to support certain aspects of the recruitment process.
- Built on technical excellence, collaboration, and…
Field Commissioning Lead - High Voltage - FIFO
Easily applyPhasor Engineering IncCanada- $175,000–$245,000 a year
- Full-time
- Rotating shift
- Paid time off
- Vision care
- Dental care
- Employee assistance program
- RRSP match
- Mentor and support junior team members and field crews.
- Phasor may use technology, including AI-enabled tools, to support certain aspects of the recruitment…
Manager ERP Sage X3
Easily applyBevertecCanada- Full-time
- 5-10 years of experience in application support and system analysis.
- Ability to support configurations, integrations, and ongoing system optimization.
- Vertical Motion IncCanada
- $90,000–$100,000 a year
- Full-time
- Candidates must be able to assess technical tradeoffs, investigate failures and carry changes through implementation, testing, deployment and support.
- CWB Group - Industry ServicesCanada
- $67,086–$83,857 a year
- Permanent
- The Technical Education Specialist, Contract for CWBWF is responsible for support of the activities of the CWB Welding Foundation, as an operational lead for…
Manufacturing Accountant (Remote)
Easily applyChemtradeCanada- $85,000–$95,000 a year
- Full-time
- Maintain standard costing and support annual cost updates.
- Reconcile inventory and support physical inventory counts.
- Phasor Engineering IncCanada
- $130,000–$200,000 a year
- Full-time
- Rotating shift
- Paid time off
- Vision care
- Dental care
- Employee assistance program
- RRSP match
- Phasor may use technology, including AI-enabled tools, to support certain aspects of the recruitment process.
- Built on technical excellence, collaboration, and…
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Remote Technical Support Representative - Work from Home (Canada)
Remote Technical Support Representative - Work from Home (Canada)
Job details
Full job description
The Opportunity
Description
As a Technical Support Representative, you will provide first-level technical support and customer service solutions for client products. You won’t just answer calls — you’ll guide customers through solutions, build trust, and take ownership of the entire customer experience.
This fully remote Technical Support Representative opportunity is open to candidates residing in Manitoba, Prince Edward Island, Saskatchewan, Nova Scotia, Alberta, British Columbia, Newfoundland and Labrador or New Brunswick. If you are passionate about customers, confident troubleshooting technical issues, and thrive in a structured remote environment, this contract opportunity could be the right fit for you.
What You’ll Do as a Technical Support Representative
You will:
- Provide first-level technical support and customer service for client products
- Troubleshoot and resolve technical issues using established diagnostic tools and procedures
- Deliver empathetic, solution-focused call handling while actively listening to customer concerns
- Accurately document interactions using electronic documentation systems
- Coordinate with internal teams to ensure timely and complete resolution
- Schedule service calls and follow up to ensure customer satisfaction
Every interaction is an opportunity to create a positive experience. Your ability to adapt your communication style, read verbal cues, and provide reassurance will directly impact customer loyalty.
What You Bring
To succeed as a Technical Support Representative, you should have:
- Associate’s degree or certification in technical and/or clinical education
- 2+ years of experience in a technical, clinical, or medical device support role
- Experience using electronic documentation systems
- Strong communication and comprehension skills
- Ability to type 30+ WPM and pass a language/grammar assessment
- Reliable hardwired home internet connection (Wi-Fi not permitted)
Nice to Have:
- Previous contact center experience
- Working knowledge of Microsoft Office (Outlook, Word, Excel)
This is an opportunity to sharpen your technical troubleshooting skills while making a real difference for customers who rely on these products.
Work Environment & Expectations
This is a remote work-from-home position. You must reside in Manitoba, Saskatchewan, Nova Scotia, or New Brunswick, Alberta, Newfoundland and Labrador, Prince Edward Island, British Columbia and maintain a secure, distraction-free workspace with hardwired internet access.