On Line Support jobs in Pembroke, ON

Perhaps you’re a recent graduate looking for your first opportunity to make a difference in people’s lives. Maybe you’ve been in the workforce for a while and are looking for a career change. Either way, you’re interested in working in an environment filled with opportunity and excitement, where you can make a lasting impact on a human level.

If the above sounds like you, we have a job opportunity for you.

We’re CannaConnect, one of Canada’s leading medical cannabis clinics, focusing specifically on Military Veterans, RCMP Veterans and First Responders. We are passionate about connecting individuals suffering from medical conditions such as PTSD, anxiety, depression and chronic pain with a trusted network of physicians and licensed cannabis producers.

Our mission is to provide personalized care for individuals looking to improve their quality of life by educating them on how to effectively use medical cannabis, planting the seeds for a more natural path to health and wellness.

With this in mind, we’re looking for a Clinic Manager to support our mission by providing patient support, education and clinic services, while helping create a welcoming and engaging community at our Petawawa wellness lounge.

Full-Time - Clinic Manager

Here at CannaConnect, we specialize in providing a safe and caring environment for our Veteran clientele. Our locations offer a unique combination of medical clinic and wellness lounge, allowing our patients to feel taken care of from a professional standpoint while also enjoying an environment that is fun, comfortable and inviting.

As a Clinic Manager, you will be responsible for the day-to-day operations of our Petawawa location, with a strong focus on patient services, clinic administration and organization. You'll play an important role in ensuring our patients receive the support and care they need, from their initial onboarding through their ongoing experience with CannaConnect.

Your responsibilities will include onboarding new patients, coordinating appointments with physicians, conducting follow-up calls, maintaining accurate patient files, managing administrative tasks and providing patients with the information and education they need to understand medical cannabis safely and effectively.

Alongside your clinic responsibilities, you'll also help maintain the welcoming and community-focused atmosphere of our wellness lounge. This includes engaging with Veterans who visit the location, working alongside our Veteran ambassadors, supporting ongoing lounge activities and helping organize and facilitate social events and programming. Some evening and weekend availability will be required for occasional events.

You'll work closely with our broader Patient Services and Veteran Relations teams to ensure the clinic runs smoothly and our clients continue to have a positive experience with CannaConnect.

This will be a great opportunity if you are:

• Personable: Not only do you love to talk, you love to connect with people. You have a knack for making others feel welcome and can make conversations with anybody you encounter.

• Detail Oriented: You take pride in staying organized, maintaining accurate records and making sure the little things don't get overlooked.

• Driven: You are self-motivated, take initiative and enjoy finding ways to make things better.

• Adaptable: You're comfortable balancing administrative responsibilities with a more hands-on, people-focused environment.

Working at CannaConnect

Since we deal with medical cannabis, you probably think that we're a relaxed, easy-going bunch working in a fun atmosphere. You'd be correct! Not only do we look for capable candidates to carry out our mission, we look for people who are a good fit for us.

We hold our clients' feedback highly, and the same goes for our staff. Speak up if you have an idea that can make us better. We're in a start-up industry, and as it continues to mature, there will be opportunities to grow and expand our operations. You could play a pivotal part in that.

We believe in making a difference in people's lives. We invite all like-minded applicants to join us on this journey.

Compensation and Qualifications

This is a full-time position based at our Petawawa wellness lounge, located at 4-3025 Petawawa Blvd, Petawawa, ON. The position requires 40 hours per week, with some evening and weekend availability required.

Here's what we're looking for:

• A post-secondary degree or diploma

• Customer service experience in a front-line setting

• Previous experience in a client-facing setting is an asset

• Previous experience in a sales or education role is an asset

• Previous experience in a medical setting is an asset

• Knowledge of medical cannabis and/or previous medical cannabis education is an asset

• Bilingual (French) - not necessary but an asset

We value transferable skills just as much as experience. We like people who have good time management, are self-motivated and can communicate well with others.

How to Apply

Please submit your resume and cover letter through this posting.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us.

We will review applications as they are received and look forward to hearing from you.