Office Assistant jobs in Peterborough, ON

Job Summary

We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your responsibilities will include managing patient appointments, handling medical records with precision, and providing exceptional administrative support to healthcare providers. The ideal candidate is energetic, organized, and passionate about delivering outstanding patient care in a fast-paced medical environment.

Responsibilities

• Greet patients and visitors warmly, creating a positive and professional front desk experience
• Schedule, confirm, and manage patient appointments using electronic medical records systems such as Epic and Dentrix
• Answer multi-line phone systems promptly, directing calls efficiently to appropriate staff members
• Collect and verify patient information, insurance details, and medical history with accuracy
• Maintain and update electronic medical records (EMRs), ensuring confidentiality and compliance with privacy regulations
• Assist with billing procedures, insurance claims, and payment processing as needed
• Support clinical staff by preparing examination rooms, handling medical supplies, and managing administrative tasks related to patient care

Experience

• Prior experience working in a medical office environment is highly preferred
• Proficiency with electronic health record (EHR) systems such as Epic or Dentrix is essential
• Strong knowledge of medical terminology to accurately document patient interactions and procedures
• Demonstrated experience as a dental receptionist or in a similar front desk role within a healthcare setting
• Office experience involving multi-line phone systems, appointment scheduling, and administrative support
• Familiarity with medical office workflows and medical office procedures is a plus
• Excellent organizational skills combined with the ability to multitask efficiently in a busy environment

Join us to make a meaningful difference in patients’ lives by providing compassionate support and seamless administrative service. We value energetic professionals who thrive on helping others while maintaining high standards of accuracy and professionalism.

Pay: $18.00-$22.00 per hour

Benefits:

• On-site parking

Work Location: In person