Office Assistant jobs in Niagara Falls, ON

Office Administrator

Job Overview

We are seeking an organized and detail-oriented Office Administrator to support daily office operations and provide administrative assistance across various business functions. The role involves managing correspondence, maintaining records, coordinating appointments, assisting with bookkeeping tasks, and responding to inquiries from clients, visitors, and team members.

The successful candidate will have strong organizational and computer skills, professional communication abilities, and the capacity to manage multiple administrative tasks accurately and efficiently.

Key Responsibilities

• Manage front desk activities, greet visitors, and handle incoming calls using a multi-line telephone system.
• Respond to inquiries by phone, email, and in person, directing requests to the appropriate departments when necessary.
• Perform data entry and maintain accurate records using QuickBooks, Microsoft Office, Google Workspace, and other relevant software.
• Organize, file, update, and retrieve documents in accordance with established recordkeeping procedures.
• Assist with bookkeeping activities, including invoice processing, expense tracking, and basic financial record maintenance.
• Prepare, review, and proofread correspondence, reports, and other administrative documents.
• Coordinate appointments, maintain calendars, and support scheduling activities as required.
• Provide general administrative support to team members and assist with day-to-day office coordination.
• Maintain organized filing systems and handle business information in accordance with company policies and applicable privacy requirements.
• Assist with medical or dental office administration, including appointment scheduling, patient record management, and insurance documentation, where applicable.
• Monitor office supplies and assist with ordering and maintaining inventory as needed.
• Support the efficient completion of routine administrative tasks and help maintain accurate, up-to-date office records.

Qualifications and Skills

• Previous experience in office administration, clerical support, reception, or a related role.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Familiarity with Google Workspace and QuickBooks.
• Strong data entry skills and attention to detail.
• Excellent organizational and time-management skills.
• Professional verbal and written communication skills.
• Familiarity with multi-line telephone systems, front desk procedures, and customer service practices.
• Experience with document management, filing systems, and proofreading.
• Ability to prioritize tasks, meet deadlines, and manage multiple responsibilities.
• Professional and courteous communication when interacting with clients, visitors, and colleagues.
• Basic bookkeeping or invoicing experience is an asset.
• Experience with medical or dental office administration, appointment scheduling, patient records, or insurance documentation is an asset.
• Ability to handle confidential business information appropriately.

Work Environment

This position involves a combination of reception, administrative coordination, recordkeeping, and routine office support. The successful candidate will work with internal team members and external contacts to help maintain accurate records and support efficient daily operations.

We welcome applications from candidates whose skills and experience align with the responsibilities of this position.

Pay: $19.53-$32.43 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• Dental care
• On-site parking

Work Location: In person