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Office Assistant Medical jobs in Ottawa, ON

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    • Review medical necessity requirements and process applicable documentation when needed.
    • Understanding of medical terminology, ICD-10, and CPT codes.
    • Knowledge of medical terminology relevant to dental care.
    • Prior experience in dental office settings is required (2+ years is preferred).
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    • Order medical supplies and assist with clinic inventory.
    • This position focuses on execution and coordination and does not involve clinical assessment or medical…
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    • Order medical supplies and assist with clinic inventory.
    • This position focuses on execution and coordination and does not involve clinical assessment or medical…
    • Medical receptionist: 1 year (preferred).
    • Proficient in Microsoft office; word, excel specifically.
    • Greeting and checking patients in.
    • The ideal candidate would have at least 2 years' experience as either a dental assistant or dental administrative assistant.
    • PART TIME Medical Secretary required for solo family practise office.
    • Must be experienced in PS Suite and experienced in family practise setting.
    • View all K.J. Tostowaryk Medicine Professional Corporation jobs - Ottawa jobs
    • Salary Search: Medical Secretary salaries in Ottawa, ON
    • * Is highly adaptable and able to accept new challenges.
    • * Is proficient in computer skills and willing to learn different computer programs and enjoys…
    • * We will hire the successful candidate for training in August 2026.*.
    • Managing the ease and flow of the practitioner's practices.
    • Previous experience in office administration experience considered an asset.
    • This position is a great opportunity for students or part-time workers looking for…
    • Electronic proficiency in Microsoft Office, Google Documents, other software programs and office equipment.
    • It would be part time to start, likely Thursdays (…
    • Fixer et confirmer les rendez-vous des patients;
    • Gestion des salles d’attente.
    • Répondre aux appels, aux courriels et aux messages textes.
    • Experience with Jane EMR or other electronic medical record systems.
    • Minimum 2 years of experience in a receptionist or medical administrative role.
    • Minimum three years of administrative experience in a medical office, primary-care clinic, hospital, specialist office, or other healthcare environment.
    • We are a total of 8 doctors looking for full-time and part-time Medical Office Assistants/Receptionists.
    • The candidate must be proficient with using computers.
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Job Post Details

Optum logo

Patient Care Coordinator | Quezon City - job post

Optum
(part of UnitedHealth Group)
3.3 out of 5 stars
National Capital Region, ON
$23,000–$26,000 a month - Full-time

Job details

Pay

  • $23,000–$26,000 a month

Job type

  • Full-time

Shift and schedule

  • Night shift

Location

National Capital Region, ON

Full job description

Patient Care Coordinator

Location: GF Bldg. N, UP Ayala Techno Hub, Quezon City
Schedule: Night Shift (US Hours)

About the Role

We are looking for a detail-oriented and customer-focused Patient Care Coordinator to support patients throughout the financial clearance process before scheduled healthcare services. In this role, you will work closely with patients, insurance providers, and healthcare teams to verify insurance coverage, secure authorizations, explain financial responsibilities, and ensure all required information is accurately documented.

This position is ideal for professionals with experience in healthcare customer service, revenue cycle operations, insurance verification, patient registration, collections, or related healthcare support functions.

Key Responsibilities

  • Verify patient insurance eligibility, benefits, and coverage information.
  • Obtain and validate required authorizations, referrals, and pre-certifications.
  • Review medical necessity requirements and process applicable documentation when needed.
  • Calculate and communicate estimated patient financial responsibility, including out-of-pocket costs.
  • Contact patients to verify demographic, insurance, and financial information.
  • Educate patients regarding insurance benefits, billing processes, payment options, and financial assistance programs.
  • Collect payments and assist patients with payment arrangements when appropriate.
  • Complete Medicare Secondary Payer (MSP) requirements and related documentation.
  • Maintain accurate and complete patient records in accordance with organizational standards.
  • Follow healthcare compliance requirements, privacy regulations, and data security protocols.
  • Escalate accounts that do not meet financial clearance requirements.
  • Deliver exceptional customer service while addressing patient inquiries and concerns.

Qualifications

Required

  • At least a high school graduate or senior high school graduate
  • At least 1 year of experience in any of the following:
  • Healthcare Revenue Cycle Management (RCM)
  • Customer service in healthcare BPO operations
  • Insurance verification or authorization
  • Patient registration or patient access
  • Medical billing or collections
  • Health insurance services
  • Healthcare payment collections in a voice-based environment

Preferred

  • Experience using electronic medical record (EMR) systems such as Epic or Cerner.
  • Knowledge of U.S. healthcare insurance plans, benefits, eligibility, and coverage verification.
  • Understanding of medical terminology, ICD-10, and CPT codes.
  • Experience with payment processing and financial counseling.
  • Familiarity with charity care and patient financial assistance programs.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.

Work Arrangement

  • Must be willing to work onsite in Quezon City.

Job Type: Full-time

Pay: $23,000.00-$26,000.00 per month

Work Location: In person

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