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Office Assistant Medical jobs in Ottawa, ON

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    • Review medical necessity requirements and process applicable documentation when needed.
    • Understanding of medical terminology, ICD-10, and CPT codes.
    • Rigueur et souci du détail, notamment dans la manipulation d’équipement médical et la gestion des dossiers.
    • L’assistant(e) clinique joue un rôle essentiel dans…
    • Schedule and confirm patient appointments using electronic medical records systems.
    • Maintain accurate patient records, including medical history and insurance…
    • We have one full-time opportunity (incumbent must be flexible to work day-time and one evening shift 12 -8 as well as a willingness to cover the occasional…
    • View all Manotick Medical Centre jobs - Manotick jobs - Medical Office Assistant jobs in Manotick, ON
    • Salary Search: Medical Office Assistant - FULL TIME salaries in Manotick, ON
    • Previous experience in healthcare, optometry, or medical office settings preferred.
    • Experience in an Optometry office setting is preferred but not required.
    • Order and maintain office supplies and equipment.
    • Liaise with physician offices to ensure completion of referrals and other requested documentation.
    • Previous experience in a medical office setting.
    • Maintain and update electronic medical records (EMR).
    • Ensure the front office and waiting area are tidy and…
    • 1 year of working as a dental receptionist/ in dental field preferred.
    • Training can be provided to the right candidate.
    • 5-6 days in a week.
    • Minimum 1 year of experience in a medical clinic or healthcare setting.
    • Process referrals, faxes, forms, and medical records.
    • Fluent in both English and French.
    • Minimum 1 years’ experience in a medical/physio office preferred.
    • Annual vacation is paid for two weeks.
    • Timing of vacation is subject to approval by supervisor…
    • We are a total of 8 doctors looking for full-time and part-time Medical Office Assistants/Receptionists.
    • The candidate must be proficient with using computers.
    • Minimum three years of administrative experience in a medical office, primary-care clinic, hospital, specialist office, or other healthcare environment.
    • Previous related office experience (preferably in healthcare).
    • Duties include but are not limited to: general customer service, greeting patients, appointment…
    • Where clinical precision meets artful vision..
    • We operate by appointment to create a calm, intentional environment where every client receives focused…
    • Knowledge/training/experience with medical terminology and Inuktitut interpretation thereof.
    • Experience with clinical management system/electronic medical…
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Job Post Details

Optum logo

Patient Care Coordinator | Quezon City - job post

Optum
(part of UnitedHealth Group)
3.3 out of 5 stars
National Capital Region, ON
$23,000–$26,000 a month - Full-time

Job details

Pay

  • $23,000–$26,000 a month

Job type

  • Full-time

Shift and schedule

  • Night shift

Location

National Capital Region, ON

Full job description

Patient Care Coordinator

Location: GF Bldg. N, UP Ayala Techno Hub, Quezon City
Schedule: Night Shift (US Hours)

About the Role

We are looking for a detail-oriented and customer-focused Patient Care Coordinator to support patients throughout the financial clearance process before scheduled healthcare services. In this role, you will work closely with patients, insurance providers, and healthcare teams to verify insurance coverage, secure authorizations, explain financial responsibilities, and ensure all required information is accurately documented.

This position is ideal for professionals with experience in healthcare customer service, revenue cycle operations, insurance verification, patient registration, collections, or related healthcare support functions.

Key Responsibilities

  • Verify patient insurance eligibility, benefits, and coverage information.
  • Obtain and validate required authorizations, referrals, and pre-certifications.
  • Review medical necessity requirements and process applicable documentation when needed.
  • Calculate and communicate estimated patient financial responsibility, including out-of-pocket costs.
  • Contact patients to verify demographic, insurance, and financial information.
  • Educate patients regarding insurance benefits, billing processes, payment options, and financial assistance programs.
  • Collect payments and assist patients with payment arrangements when appropriate.
  • Complete Medicare Secondary Payer (MSP) requirements and related documentation.
  • Maintain accurate and complete patient records in accordance with organizational standards.
  • Follow healthcare compliance requirements, privacy regulations, and data security protocols.
  • Escalate accounts that do not meet financial clearance requirements.
  • Deliver exceptional customer service while addressing patient inquiries and concerns.

Qualifications

Required

  • At least a high school graduate or senior high school graduate
  • At least 1 year of experience in any of the following:
  • Healthcare Revenue Cycle Management (RCM)
  • Customer service in healthcare BPO operations
  • Insurance verification or authorization
  • Patient registration or patient access
  • Medical billing or collections
  • Health insurance services
  • Healthcare payment collections in a voice-based environment

Preferred

  • Experience using electronic medical record (EMR) systems such as Epic or Cerner.
  • Knowledge of U.S. healthcare insurance plans, benefits, eligibility, and coverage verification.
  • Understanding of medical terminology, ICD-10, and CPT codes.
  • Experience with payment processing and financial counseling.
  • Familiarity with charity care and patient financial assistance programs.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.

Work Arrangement

  • Must be willing to work onsite in Quezon City.

Job Type: Full-time

Pay: $23,000.00-$26,000.00 per month

Work Location: In person

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