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Office Assistant Medical jobs in Kitchener, ON

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    • Assist with monitoring and ordering office supplies.
    • Strong knowledge of dental terminology and office procedures.
    • Practice:* New Hamburg Dental Group.
    • As an Administrative Assistant, you’ll support the day-to-day operations of the practice through patient communication, scheduling, reception, and…
    • Dental office: 1 year (required).
    • We are a non-assignment office with limited CDCP patients.
    • Proficient in using phone systems and electronic medical records…
    • Knowledge of office procedures and medical terminology.
    • Medical office administrator: 2 years (required).
    • College Medical Office Administration Diploma and/or…
    • This role is ideal for someone who enjoys helping people, communicating with patients, and keeping a busy clinic running smoothly.
    • Post-secondary education, certification or qualification in recognized courses related to medical office administration or medical sciences is preferred.
    • Post-secondary diploma or certificate in medical office administration, healthcare administration, medical administration, or a related field is preferred.
    • Collect patient information and update electronic medical records.
    • Previous experience working in a dental office required.
    • Proficient with office software and dental practice management systems (e.g. Abeldent).
    • Maintain a tidy and inviting reception area; manage office supplies and…
    • A minimum of one year of previous DENTAL RECEPTIONIST experience is required.
    • Candidates must have good communication skills, peoples skills and be proficient…
    • Previous experience as a dental receptionist or in a medical office setting is highly preferred.
    • Maintain accurate patient records, including medical history,…
    • View all Tallpines dental jobs - Kitchener jobs
    • Salary Search: Dental Receptionist salaries in Kitchener, ON
    • Pay:* $17.80–$20.00/hour based on experience.
    • Schedule:* Monday–Friday, with occasional Saturdays.
    • Minimum *1 year of front-desk experience in a physiotherapy,…
    • A minimum of 1 year of experience in Reception - Prior experience in a medical office is an asset.
    • Schedule, confirm, and reschedule appointments using…
    • Previous dental receptionist or medical office experience demonstrating familiarity with front desk operations.
    • Previous dental receptionist or medical office experience demonstrating familiarity with front desk operations.
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Career Resources:

Dental Patient Care Coordinator
New Hamburg Dental Group
New Hamburg, ON
From $30 an hour
Full-time
Apply now

Job details

From $30 an hour
Dental care
Full-time
No weekends
New Hamburg, ON

Full job description

Dental Patient Care Coordinator

Practice: New Hamburg Dental Group
Location: New Hamburg
Website: https://www.newhamburgdentalgroup.ca
Role Type: Full-Time
Role Hours: Monday–Thursday, 7:30 a.m.–4:30 p.m. or 8:15 a.m.–5:30 p.m.; Fridays, 7:30 a.m.–1:15 p.m. No evenings or weekends.

Job Overview

New Hamburg Dental Group is a family-friendly, patient-centered, moderndental practice dedicated to providing exceptional care in a welcoming and supportive environment.

We are seeking a compassionate, organized, and service-oriented Dental Patient Care Coordinator to join our team. This is an exciting opportunity to become part of a friendly, supportive, and growing dental office.

As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative operations of the practice. The ideal candidate has excellent communication skills, strong attention to detail, and familiarity with dental terminology and office procedures.

Key Responsibilities

  • Greet patients warmly upon arrival and assist with check-in procedures.
  • Manage inbound/outbound calls: schedule appointments, answer inquiries, and support patient needs.
  • Maintain accurate patient records using Tracker.
  • Process patient information, insurance details, and claims according to office policies.
  • Coordinate with the clinical team to ensure smooth and efficient patient flow.
  • Support treatment plan coordination and financial discussions, when required.
  • Complete administrative duties including filing, data entry, email correspondence, and document preparation.
  • Maintain a clean, organized, and professional front desk and reception area.
  • Assist with monitoring and ordering office supplies.

Qualifications

  • Minimum 1 year of dental or medical administration experience (dental preferred).
  • Strong knowledge of dental terminology and office procedures.
  • Excellent verbal, written, and interpersonal communication skills.
  • Experience with Tracker is an asset.
  • Ability to multitask effectively while maintaining accuracy and attention to detail.
  • Professional presentation, positive attitude, and patient-centered mindset.
  • Ability to work collaboratively in a busy, team-oriented clinical environment.

Practice Snapshot

Practice Name: New Hamburg Dental Group

Location: New Hamburg, Ontario

Operatories

  • Total Operatories: 7
  • Specialty Services Offered:
  • Orthodontics
  • CEREC / CBCT
  • Implants
  • Nitrous

Office Environment & Culture

Our office is warm, modern, and welcoming, with a calm, well-organized atmosphere designed to put patients at ease. Our team works collaboratively, communicates openly, and supports one another each day. We are committed to delivering high-quality care, continuous growth, and treating every patient with the same care and respect we would our own family.

Technology & Software

  • Practice Management Software: Tracker
  • Digital Tools: SIDEXIS, ScanX, PrimeScan, CEREC

Neighborhood Highlights / Landmarks

Conveniently located near downtown, with easy access to local shops and restaurants. The area is also home to the town's well-known Water Wheel, a beloved local landmark.

Compensation

  • Pay Range: $30.00+ per hour
  • Compensation is commensurate with experience and skills, with eligibility for performance based incentive opportunities.

Ready to Take the Next Step?
If you're looking to join a team that is rooted in trust, guided by excellence, and committed to elevating patient care through innovation and digital dentistry, this is the place for you. We are a values-driven organization that empowers our teams, invests in growth, and embraces modern technology to deliver a truly exceptional patient experience.

If you want to make a meaningful impact every day, be supported by a collaborative culture, and grow your career within a forward-thinking dental network, we would love to meet you. Apply now and grow your career with us.

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