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Office Administration jobs in Hamilton, ON

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    • Oversee daily operations across administration, patient care, optical, and lab/technical departments.
    • $28.00–$35.00 per hour, based on experience.
    • Dental office administration experience (minimum 2 years).
    • Provide excellent customer service as the first point of contact for patients.
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    • Strong attention to detail and accuracy.
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    • Along side the Property Manager, coordinate and oversee the daily operations of the maintenance technicians.
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    • This hybrid position supports both our automotive collision repair operations and our glass repair services (including stone chip repairs and other minor glass…
    • Maintain a clean, organized, and professional front desk and reception area.
    • Assist with monitoring and ordering office supplies.
    • Support sales representatives with project administration, samples, follow-ups, documentation, and presentations.
    • Experience That Would Be an Asset.
    • Primarily office-based within a manufacturing environment.
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    • Diploma or bachelor's degree in accounting, finance, business administration, or a related discipline.
    • We are committed to high standards of patient care,…
    • Monitor regional operational budgets and support cost-effective resource management.
    • Oversee the day-to-day operations of multiple clinic locations, ensuring…
    • A minimum of 4 years of experience in HR roles, with a focus on employee relations, recruitment, and HR administration.
    • Human resources: 4 years (preferred).
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Job Post Details

Operations Manager - job post

Waterdown Optometric Clinic
301 Dundas St E, Waterdown, ON
$28–$35 an hour - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • $28–$35 an hour

Job type

  • Permanent
  • Full-time

Location

301 Dundas St E, Waterdown, ON

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Store discount
  • Extended health care
  • Company events
  • On-site parking

Full job description

Are you an experienced optometry professional ready to take the next step into clinic leadership? We are seeking an experienced Operations Manager to oversee the day-to-day operations of a large, multi-doctor optometry clinic.

Please note: Previous optometry clinic experience is strongly preferred for this position.

This is a specialized healthcare leadership role and is best suited to someone who understands the operations, patient flow, and unique demands of an optometric practice.

About the Role

As Operations Manager, you will oversee multiple departments and team leads while ensuring the clinic operates efficiently, maintains high standards of patient care, and continues to grow.

Key Responsibilities

  • Oversee daily operations across administration, patient care, optical, and lab/technical departments.
  • Coach and support 3+ Team Leads while maintaining accountability and performance standards.
  • Manage staff scheduling, payroll approvals, vacation requests, and clinic coverage.
  • Develop and maintain Standard Operating Procedures (SOPs).
  • Support recruitment, onboarding, training, and performance management.
  • Monitor clinic KPIs, operational performance, expenses, and opportunities for improvement.
  • Oversee inventory, vendor relationships, pricing, recalls, credits, and rebates.
  • Assist with accounts receivable and communicate with the bookkeeper regarding payroll and invoices.
  • Ensure compliance with PHIPA, Ontario College of Optometrists standards, and health and safety requirements.
  • Handle escalated patient concerns professionally and compassionately.
  • Support EMR systems, technology, equipment maintenance, and troubleshooting.
  • Collaborate with clinic leadership on business growth and operational initiatives.

What We're Looking For

The ideal candidate will have:

  • 3+ years of experience in an optometry clinic, healthcare management, or medical practice management.
  • Strong leadership and people-management experience.
  • Experience with staff scheduling, payroll, budgeting, and inventory management.
  • Knowledge of healthcare privacy, compliance, and regulatory requirements.
  • Experience with EMR/practice management software and Microsoft Office.
  • Strong organizational, communication, and problem-solving skills.
  • The ability to lead a busy, multi-department healthcare environment.

What We Offer

  • $28.00–$35.00 per hour, based on experience.
  • Full-time, permanent position.
  • Extended health and dental care.
  • Vision care.
  • Paid time off.
  • Store discount.
  • On-site parking.
  • Company events.
  • Supportive leadership and collaborative team environment.
  • Opportunity to directly influence clinic operations, growth, and patient experience.

Join Our Team

If you have a strong background in optometry clinic operations and are ready to bring your leadership experience to a large, established practice, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: $28.00-$35.00 per hour

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care

Work Location: In person

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