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    • Bar Management: 2 years (required).
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Job Post Details

Assistant Manager - job post

GRETA Arcade Bar YEG
3.5 out of 5 stars
Winnipeg, MB
$60,000–$75,000 a year - Permanent, Full-time

Job details

Pay

  • $60,000–$75,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekends as needed
  • Night shift
  • Holidays

Location

Winnipeg, MB

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Store discount
  • Paid vacation
  • Casual dress

Full job description

LOCATION: YWG

POSITION TYPE: Full-time, salary

POSITION OVERVIEW

Join our team at GRETA as an Assistant Manager and play a key role in crafting unforgettable experiences for our guests. You will be responsible for coaching and mentoring our team while maintaining our commitment to exceptional hospitality, high-quality food and beverage programs, and seamless operations. Additionally, you will leverage your expertise in social media to enhance our brand presence and engagement. If you're a people-person who excels at social media strategy, loves event execution, and thrives in fast-paced environments, this role is for you!

SKILLS & QUALIFICATIONS

  • High proficiency in Google Suite (Docs, Sheets, Gmail, Google Calendar) is required
  • Experience with POS systems, (specifically LightSpeed is considered an asset)
  • Experience with reservation booking systems such as OpenTable or similar is considered an asset
  • Strong leadership skills with a demonstrated ability to coach and mentor team members
  • Basic understanding of labour cost management, scheduling, and productivity targetsFamiliarity with inventory controls, ordering processes, and cost of goods (COGS) management
  • Thrives in a fast-paced environment with excellent organizational and multitasking abilities
  • Outstanding verbal and written communication skills
  • Detail-oriented, ensuring superior guest experiences and operational efficiency
  • Working knowledge of progressive discipline, performance management, and coaching techniques
  • Ability to support recruitment efforts including interviewing, onboarding, and training new hires
  • Understanding of workplace policies, health & safety standards, and respectful workplace expectations
  • Strong understanding of brand standards and ability to execute consistently
  • Commercial awareness with a mindset toward driving revenue (events, upselling, guest retention)
  • Experience in social media content creation, strategy, community engagement, and performance analytics (TikTok, Instagram) considered an asset
  • Ability to de-escalate guest concerns and resolve conflict in a professional manner
  • Minimum 1 year of hospitality management experience
  • Experience with scheduling tools (e.g., PUSH or similar) considered an asset
  • Exposure to HRIS or payroll systems (e.g., PUSH,) considered an asset
  • Willingness to relocate to any major city in Canada or the US after 1 year considered an asset

DUTIES & RESPONSIBILITIES

  • Oversee and ensure the delivery of exceptional guest experiences through high service and product quality standards
  • Assist in coaching and developing the team while actively contributing to store decision-making
  • Support the recruitment, onboarding, and training of new team members to ensure a strong cultural and operational fit while following company procedure
  • Reinforce company culture, values, and service standards through daily leadership and presence on the floor
  • Provide real-time coaching, feedback, and performance support to team members during shifts
  • Assist in addressing employee concerns and escalating issues appropriately to senior leadership
  • Lead shifts from the floor, ensuring effective staffing levels, service flow, and team accountability
  • Monitor labour against sales in real time and adjust staffing or deployment as needed
  • Ensure opening, closing, and cash handling procedures are executed accurately and consistently
  • Identify and troubleshoot operational inefficiencies or service gaps proactively
  • Assist with inventory counts, ordering, and tracking of food, beverage, and supplies
  • Support the management team in achieving sales targets, cost controls, and profitability goals
  • Contribute to daily/weekly reporting (sales, labour, guest feedback, social performance metrics)
  • Maintain our commitment to high-quality food and beverage programs
  • Regularly mentor and train employees to uphold company standards
  • Act as a point of escalation for guest concerns and ensure timely, professional resolution
  • Proactively engage with guests to build relationships and enhance overall experience
  • Monitor online reviews and support responses where required
  • Ensure adherence to all health, safety, liquor, and employment standards regulations
  • Maintain cleanliness, organization, and brand standards across all areas of the venue
  • Support implementation of company policies, procedures, and operational updates
  • Execute in-store marketing initiatives, events, and promotions in collaboration with leadership
  • Identify local partnership or community engagement opportunities to drive traffic
  • Perform necessary administrative tasks to support smooth store operations
  • Collaborate with marketing and leadership teams to drive social media growth and engagement

AVAILABILITY REQUIREMENTS

  • This role requires flexibility to work evenings, late night, weekends, and holidays.

COMPENSATION, PERKS & BENEFITS

  • Total compensation: $60,000 - $75,000 inclusive of gratuities and bonus opportunities.
  • Paid vacation
  • Comprehensive health benefits package, including dental, critical illness, life insurance, paramedical, out-of-country emergency medical, prescription drugs, (after 3-month full-time probationary period) offered at a prorated rated
  • Exclusive industry-leading discounts accessible at all GRETA and Hudsons Canada’s Pub locations, ensuring your perks extend beyond the workplace
  • Annual GRETA Merch Allowance
  • Professional Development opportunities
  • Duty meals
  • Referral Program
  • Goodlife Membership Corporate Rate

Pay: $60,000.00-$75,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Flexible schedule
  • Paid time off
  • Store discount
  • Vision care

Experience:

  • Bar Management: 2 years (required)

Location:

  • Winnipeg, MB (preferred)

Work Location: In person

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