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    • Communicate effectively with veterinarians and support staff.
    • Provide excellent customer service in a fast-paced environment.
    • Paid time off and benefits.
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Job Post Details

Customer Service Representative - job post

Huntington Animal Hospital
4.5 out of 5 stars
235 Martindale Road, St. Catharines, ON L2W 1A5
$20–$25 an hour - Part-time

Job details

Pay

  • $20–$25 an hour

Job type

  • Part-time

Location

235 Martindale Road, St. Catharines, ON L2W 1A5

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • On-site parking

Full job description

Overview

Huntington Animal Hospital is a small animal veterinary clinic located in St. Catharines, Ontario. We have been providing love and exceptional medical care to cats & dogs in the Niagara Region since 1994.

We are dedicated to providing compassionate veterinary care and exceptional client service. We are seeking a friendly, organized, and professional Customer Service Representative to join our team and help create a welcoming experience for pet owners and their animals.

Key Responsibilities

  • Welcome clients and pets with professionalism and compassion
  • Answer incoming phone calls and respond to client inquiries
  • Schedule, confirm, and manage appointments
  • Process payments and maintain accurate client records
  • Assist with administrative and clerical duties
  • Communicate effectively with veterinarians and support staff
  • Maintain a clean and organized reception area
  • Provide excellent customer service in a fast-paced environment

Qualifications

  • Minimum of 2 years experience required
  • Experience with Avimark veterinary software is an asset
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized under pressure
  • Basic computer and administrative skills
  • Positive attitude and team-oriented mindset
  • Compassion for animals and their ownersThis role is ideal for motivated individuals who enjoy helping others and thrive in a customer-focused setting. We value clear communication, problem-solving abilities, and a proactive attitude toward delivering outstanding service.

What We Offer

  • Competitive pay based on experience
  • Employee pet care discounts
  • Paid time off and benefits
  • Uniform
  • Continuing Education

Pay: $20.00-$25.00 per hour

Benefits:

  • Dental care
  • On-site parking
  • Paid time off
  • Vision care

Work Location: In person

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