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    • As a Lancement Agent, you will be responsible for coordinating and ensuring the accuracy of all information related to flights, billing, and client orders.
    • View all Newrest jobs - Toronto jobs - Agent jobs in Toronto, ON
    • Salary Search: Lancement Agent salaries in Toronto, ON
    • See popular questions & answers about Newrest
    • Knowledge of airline catering is a real asset.
    • Plan and organize daily production team activities based on workload and order schedules.
    • Knowledge of airline catering is a real asset.
    • Scheduling, planning and organizing the work of the warehouse and Pick & Pack.
    • Have the ability to demonstrate a complete understanding of the required menu.
    • Measure food ingredients according to portion control guidelines and booklets…
    • Load and unload of all services / merchandise.
    • Make deliveries on track or any other point of sale respecting delivery times and safety rules.
    • Manage food and non-food purchasing by overseeing the entire ordering process, from sourcing to delivery.
    • Participate in negotiations with service providers and…
    • Prepare meals specifications with pictures, loading ratio charts and similar documents used in the different sections of the catering unit.
    • Load and unload of all services / merchandise.
    • Load and unload of all services / merchandise.
    • Make deliveries on track or any other point of sale respecting…
    • Proven experience in a QHSE role, preferably in food services, catering, manufacturing, or industrial environments.
    • Train local staff in QHSE rules.
    • Newrest s'engage à améliorer et à innover constamment pour ses clients, à assurer le bien-être et le progrès de ses employés et de ses cadres, à assurer un…
    • Effectuer le suivi des plans de formation pour les nouveaux employés ou les nouveaux titulaires de poste ;
    • Analyser les données RH pour identifier les tendances…
  • View similar jobs with this employer
    • Minimum 3 years of experience as a Head Chef or in an equivalent position within a commercial kitchen, in the institutional catering, airline catering, or food…
    • The ideal candidate will have a solid culinary background, strong leadership skills, and experience in restaurant or catering environments.
    • Minimum 2 years of experience as a Head Chef or in an equivalent position within a commercial kitchen, in the institutional catering, airline catering, or food…
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Career Resources:

Lancement Agent
Newrest
·
3.1
Toronto, ON
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Job type

Permanent
Full-time

Shift and schedule

Weekends as needed

Full job description

Newrest is a global leader in catering and related services for the aviation sector. With a commitment to operational excellence, innovation, and customer satisfaction, we are looking for a Lancement Agent to join our team and support our airline catering operations.

Position Summary

As a Lancement Agent, you will be responsible for coordinating and ensuring the accuracy of all information related to flights, billing, and client orders. You will act as a key link between the production departments and our airline clients to ensure seamless operations and exceptional service delivery

Responsibilities:

  • Manage billing for airlines customers
  • Input in WINREST the loading factors for each airline according to clients requests
  • Check that the delivery notes are correctly filled in & make sure they are sent to the accounting department for processing in timely manner
  • Ensure that the flights are visible & registered accurately on the computer software
  • Consistently check, validate, and control the accuracy & conformity of the information you handle
  • Ensure the proper transmission of information about the production plan and flight schedules of through the dedicated company computer software, WINREST
  • Input received orders into the computer system (orders are received via email, fax, other IT communication tools ...)
  • Follow contractual procedure for each customer and the daily turnover & the production projection for the various airlines departments
  • Coordinate & ensure transmission of all orders modifications or schedule modification to different departments
  • Ensure that checked flights are validated on a daily basis & the day prior to the flight departure as well
  • Validate & Control that all adjustments are completed, communicate with all departments
  • Conduct daily transmission of documents required for the operations: delivery note, track sheet, check sheet, instructions
  • Maintain constant business & commercial relationship with our clients
  • Provide the day prior to the flight departure all the layout with the distribution plan and printed labels for each flight
  • Share the new procedures and updated information provided by the airlines to the drivers and the different production departments (bond, cutlery, food production, etc. )
  • Control the CID for Jazz airline operation in coordination with the Handling Teams, on a daily basis



  • Ability to pass all required airport security clearance for Purple Pass / RAIC
  • Ability to read in English, write in English, speak in English
  • Good knowledge of HACCP
  • Ability to handle pressure in a fast paced environment
  • Ability to work mornings, evenings, weekends (depending on assigned shift)
  • Ability to work in a fast paced environment
  • Attention to detail
  • Ability to work independently and as part of a team
  • Ability to stand for long periods & to work in cold rooms for extended periods (below 50°F - 10°C)
  • Attendance, diligence, punctuality, reliability

ABOUT NEWREST :

Specialist in out-of-home catering in 54 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.

Our 36,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.

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