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Network Technician jobs in Winnipeg, MB

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    • Train Help Desk technicians to handle more complex tickets.
    • Provide support as an onsite and project resource:.
    • Complete 1-2 priorities per quarter:.
    • We’ll rely on you to listen to customers and use your technical knowledge to provide world class customer care and troubleshooting — and remind customers that…
    • Knowledge of electronics, networking, IT network configuration and troubleshooting, Windows‑based servers and workstations, electrical, mechanical, and RF…
    • Ad-hoc activities may include training new technicians, making suggestions on replacement components or devices, etc.
    • Routine use of hand tools and power tools.
    • Install aerial fibre optic cable on new and existing strand.
    • MUST BE WILLING TO TRAVEL TO THE AREA FOR WORK*.
    • The Fiber Optic Technician is responsible for the…
    • Strong understanding of network fundamentals and troubleshooting methodologies.
    • This role ensures all cabling and systems are properly deployed, tested, and…
    • Develop and maintain professional working relationships with project teams to assist in the achievement of project.
    • To standards and codes are not followed.
    • Ensure project follow-ups to support billing;
    • Install and commission antennas, radios, and LTE/5G and microwave (MW) equipment;
    • Job type:* Full-time, Permanent.
    • _*We offer a competitive base salary, car mileage reimbursement and a bonus program to celebrate the employee’s success.
    • Competitive salary starting from $4,337 - $6,413/month for new recruits who join the Regular Force under the Direct Entry plan.
    • Job Types: Full-time, Part-time.
    • Provide Level 1 and Level 2 IT support, managing incidents and service requests from first contact through resolution.
    • Must be computer & app savvy (Microsoft office), mobile apps, and current on new technologies.
    • Ensure accuracy of data in web based corporate operating systems.
    • Adaptable and quick to learn new systems, technologies, and hardware.
    • Reporting to the Service Desk Supervisor, the IT Technical Specialist will act as a single…
    • Testing, and troubleshooting of Fibre Optic networks;
    • Maintaining project and safety documentation;
    • Preference given to those with additional experience or FTTX…
    • Install & Educate: Set up new wide format print equipment at customer sites and provide hands-on training to ensure users are confident and capable in operating…
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Job Post Details

Evident IT Inc logo

IT Support Engineer - Level 2 - job post

Evident IT Inc
Winnipeg, MB
Full-time

Job details

Job type

  • Full-time

Location

Winnipeg, MB

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Extended health care
  • Company events

Full job description

IT Support Engineer - Level 2

Would you like to work for great leaders who view you as a real person, not a "human resource"? Are you someone who wants to be an individual AND work toward bigger goals as a team? Are you passionate about learning new things, and teaching others what you know? Want to receive individualized coaching and training every week to accelerate your skills and your professional career? Do you build solutions to fix problems rather than fix things repeatedly?

We are Evident IT and our purpose is to build a great company that builds up employees, customers, vendors and community enabling them to do great things.

We are looking for someone who is driven by continuous improvement and is willing to help shape our processes and join our expanding team.

This position will handle Support duties for our exciting array of clients.

Here's what you'll be doing every week.

Handling Escalated Tickets:

  • Respond promptly to escalated technical issues from our help desk team.
  • Troubleshoot and resolve complex problems related to servers, networks, and applications.
  • Be a communication master - frequently update users in a friendly manner
  • Collaborate with other team members to find efficient solutions.
  • Train Help Desk technicians to handle more complex tickets
  • Identify ticket trends and implement automation or other tools to mitigate issues

Provide support as an onsite and project resource:

  • Under the direction of the Project Manager, complete project tickets in a timely and organized manner
  • Resolve complex issues with networking, hardware, and much more

Complete 1-2 priorities per quarter:

  • Be hungry to level up by completing personal growth goals (employer sponsored)
  • Set priorities to improve internal/external workflows - the world is your oyster!

We are looking for someone who knows how to troubleshoot problems, learn rapidly, and communicate well. We are looking for someone who's excited by words like "PowerShell", "Microsoft 365", "Azure", "Automation", "Hyper-V" and "Virtual Networking".

To apply, please carefully follow these directions:

  • Submit your resume AND a simple cover letter
  • In the cover letter, provide background into who you are and what you are looking for. The cover letter lets us get to know you better, no need to overthink it.
  • Please include which type of bear you think is best and why.

Note: In the final stages of the interviewing process, candidates will be required to set up reference calls with previous employers.

Evident IT is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Job Type: Full-time

Experience:

  • Azure IAAS
  • Powershell
  • Cybersecurity
  • Hyper-V
  • Public DNS/Records
  • Intune
  • Teams Voice
  • Sharepoint

Job Type: Full-time

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Experience:

  • MSP: 3 years (preferred)
  • Azure: 3 years (required)
  • PowerShell: 1 year (preferred)
  • Intune: 1 year (preferred)
  • Cybersecurity: 1 year (preferred)
  • PSA (Connectwise Manage, HaloPSA): 1 year (preferred)

Licence/Certification:

  • Driving License and Vehicle for work use? (required)

Work Location: In person

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