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Network Support Technician jobs in Winnipeg, MB

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    • Installation, service, and ongoing maintenance of office product equipment usually within the specified area in a timely and cost-effective manner.
    • We’ll rely on you to listen to customers and use your technical knowledge to provide world class customer care and troubleshooting — and remind customers that…
    • Tuition support to help you keep learning and growing.
    • Recommending and assisting with procurement of materials, spares, tools, and equipment to support…
    • Strong understanding of network fundamentals and troubleshooting methodologies.
    • Install cable supports, pathways, and containment systems as required.
    • Maintain hardware and software asset records and support lifecycle management.
    • Ability to lift up to 50 lbs and perform physical IT support tasks.
    • Basic knowledge of network cabling, will be considered an asset.
    • Troubleshoot problems related to several equipment and peripherals such as computers, printers,…
    • Proven experience (typically 3+ years) in a service desk or IT support role.
    • Working knowledge of IT hardware, including desktops, peripherals, networks, and…
    • Ensure project follow-ups to support billing;
    • Install and commission antennas, radios, and LTE/5G and microwave (MW) equipment;
    • Job type:* Full-time, Permanent.
    • Provide tier 2/3 technical support and escalation assistance when required.
    • Collaborate with vendors and third-party providers to resolve issues and support…
    • Testing, and troubleshooting of Fibre Optic networks;
    • Single Fibre Splicing and Mass Fusion Splicing of outside plant fibre networks;
    • 3–4+ years in a technical support or product support role at a technology company, with a proven track record of resolving complex, multi-system issues…
    • Provide over-the-phone, email, and chat support.
    • Serve as the first point of contact to customers seeking help for hardware, software, network, or other…
    • Provide remote support via tickets and direct client calls.
    • Job Description: As a Remote & On-Site IT Technician (Level 2/3), you will handle escalated support…
    • Incident escalation to second level support for investigation and diagnosis as needed.
    • The WCB is proud to have employee benefits and programs that support…
    • Incident escalation to second level support for investigation and diagnosis as needed.
    • The WCB is proud to have employee benefits and programs that support…
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Job Post Details

Toshiba Tec Canada Business Solutions Inc. logo

Field Service Representative - job post

Toshiba Tec Canada Business Solutions Inc.
3.1 out of 5 stars
Winnipeg, MB
From $47,000 a year - Permanent, Full-time

Job details

Pay

  • From $47,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Winnipeg, MB

Benefits

Pulled from the full job description

  • Mileage reimbursement
  • Tuition reimbursement
  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Employee assistance program

Full job description

Toshiba Tec Canada Business Solutions Inc. is a subsidiary of Toshiba Tec Corporation, a global leader in office printing and retail solutions. Toshiba Tec Canada Business Solutions Inc. has offices across Canada to support our customers with world-class service. We empower our people to provide personalized services and solutions to help businesses express their ideas and information.

Do you want to solve business problems? Help companies enhance their productivity?

We would like to invite you to become a part of our Technician Team:

Responsibilities:

· Installation, service, and ongoing maintenance of office product equipment usually within the specified area in a timely and cost-effective manner

· Achieves expected productivity levels associated with assigned workload and level of experience

· Provide excellent on-site service calls by promoting and maintaining a high level of customer satisfaction with Toshiba service and products

· Hours of work will be 8:00am – 4:30pm, Monday to Friday

Qualifications:

· Demonstrates technical trouble-shooting abilities

· Proficient technical skills and aptitude

· Strong customer service skills (verbal and written) and the ability to follow up to ensure closure of all issues

· Must be a team player

· PC Application and or Networking fundamentals

· Possess a valid driver’s license and own a car

· Training Available

We offer a competitive base salary, car mileage reimbursement and a bonus program to celebrate the employee’s success. Toshiba’s Benefits include health, dental and pension plan. We offer comprehensive training, to guarantee your success.

Job Types: Full-time, Permanent

Pay: From $47,000.00 per year

Benefits:

  • Commuter benefits
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision care

Language:

  • English (required)

Work Location: On the road

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