Network Support Technician jobs in Vancouver, BC
IT Specialist
Easily applyUrgently hiringNurse Next DoorVancouver, BC V6J 1P2- From $70,000 a year
- Full-time
1 hire made in past 30 days- 3–5 years of experience in IT support, helpdesk, or technical support roles.
- The IT Specialist plays an important support role in helping our franchise…
IT Systems Administrator
Easily applyUrgently hiringDunn GroupVancouver, BC V5M 3T7- $75,000–$85,000 a year
- Full-time
Often responds in 1 day- Professional development and certification support.
- Apply today and help us build the infrastructure that supports world-class growth and execution.
- Wesbell Technologies Inc.Burnaby, BC V5A 1V5
- $35–$40 an hour
- Full-time
- Installation, maintenance , microwave radio systems , network transmission and DC power systems would be an asset.
- Broadband Routing: Cisco, Juniper, Nortel.
Installation & Repair TELUS Technician
Easily applyMultiple openingsWorldwideVancouver, BC- $45,000–$90,000 a year
- Full-time
- 8 hour shift +3
- Vision care
- Dental care
- Life insurance
- Extended health care
- Our founder, once a technician like you, believed in creating a company where technicians are not just valued but celebrated.
- Valid Class 5 BC driver’s license.
Installation & Repair TELUS Technician
Easily applyMultiple openingsWorldwideVancouver, BC- $45,000–$90,000 a year
- Full-time
- 8 hour shift +3
- Vision care
- Dental care
- Life insurance
- Extended health care
- Our founder, once a technician like you, believed in creating a company where technicians are not just valued but celebrated.
- Valid Class 5 BC driver’s license.
Telecom Carrier Field Technician
Easily applyCanadian Network InstallationsVancouver, BC- $25–$30 an hour
- Full-time
- Weekends as needed +1
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Extended health care
- We offer infrastructure support, solutions, and network build in both wired and wireless sectors across Canada.
- Basic understanding of electrical principles.
Telecom Technician (Level 1) - 15690
Easily applyWesbell Technologies West Inc.Burnaby, BC V5A 1V5- $25 an hour
- Full-time +1
- Weekends as needed +1
- Wesbell is accepting resumes for Telecom Installers (Level 1) to join our team in the complete furnishing, installation, and testing of power and telecom / IT…
IT Operations Administrator
Easily applyOdlum BrownVancouver, BC V6C 3S9- $70,000–$85,000 a year
- Full-time +1
- Microsoft 365 Admin experience, including operational support and service health awareness.
- Azure experience, including identity and access concepts and…
TELUS Sales Specialist & Technician
Easily applyWorldwideVancouver, BC- $50,000–$90,000 a year
- Full-time
- Evening shift +1
- Dental care
- Life insurance
- Extended health care
- We invest heavily in training, coaching, and leadership while rewarding technicians who consistently deliver outstanding customer experiences and strong sales…
- Canadian Network InstallationsVancouver, BC
- $24–$30 an hour
- Full-time +1
- We offer infrastructure support, solutions, and network build in both wired and wireless sectors across Canada.
- What we’re looking for:*.
View similar jobs with this employerField Service Technician
Easily applyNewGuldmannVancouver, BC V5Z 1N1- $27–$33 an hour
- Full-time
- Monday to Friday +2
- Mileage reimbursement
- Paid time off
- Dental care
- Company events
- Extended health care
- Flexible schedule
- The Technician will provide technical support/customer service in the areas of maintenance, installation and repairs to hospitals, field staff, and our dealer…
IT Operations Supervisor IT 运维主管
Easily applyYUNSHUIYAO Gym & Health Centre LTD.Richmond, BC V6V 1J4- $65,000–$75,000 a year
- Full-time
- Dental care
- Company pension
- Paid vacation
- On-site parking
- Strong knowledge of network devices, servers, Windows/Mac systems, and office software support.
- Maintain and support CRM systems, including user support, access…
View similar jobs with this employerTechnical Training Specialist
Easily applyThe Radius GroupRichmond, BC V6W 1J5- From $36 an hour
- Part-time +1
- Paid time off
- Casual dress
- Company events
- Flexible schedule
- On-site parking
- To support this commitment, we are hiring a part-time, fixed-term (6-months) role: Technical Training Specialist to build sustainable training materials and…
Implementation Technician (Vancouver, BC)
Easily applyBFG Enterprise ServicesVancouver, BC- $25–$30 an hour
- Day shift +4
- Strong understanding of network fundamentals and troubleshooting methodologies.
- Install cable supports, pathways, and containment systems as required.
- Convergint Technologies LtdBurnaby, BC
- Tuition reimbursement
- Paid time off
- Dental care
- Designated paid holidays
- RRSP
- Provides technical support to end users when applicable.
- Colleague is key interface for the provision of technical support and training for the customer and as…
Security Systems Technician - Vancouver Island
Easily applyConvergint Technologies LtdBurnaby, BC- $32–$38 an hour
- Tuition reimbursement
- Paid time off
- Dental care
- Designated paid holidays
- RRSP
- Provides technical support to end users when applicable.
- Colleague is key interface for the provision of technical support and training for the customer and as…
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Job Post Details
IT Specialist - job post
Job details
Pay
- From $70,000 a year
Job type
- Full-time
Location
Full job description
At Nurse Next Door, we believe in Making Lives Better and that includes the lives of our clients, caregivers, and everyone we meet! As we continue to innovate and lead within home healthcare, technology, including responsible AI adoption, plays a critical role in how we scale, serve, and support our network.
The IT Specialist plays an important support role in helping our franchise network run smoothly by providing reliable day to day IT services, coordinating technology initiatives, and exploring new tools that improve how we work.
This role blends hands on help desk support with IT system coordination, ensuring our teams and franchise partners have the technology and service they need to deliver excellent care.
The IT Specialist also contributes to ongoing innovation, including the adoption of AI enabled tools that can improve workflows, reduce manual work, and enhance service delivery across the Nurse Next Door system.
Day-to-Day IT Support & Helpdesk Service
- Provide frontline IT support to franchisees and internal teams by troubleshooting technical issues and responding to helpdesk requests.
- Support core platforms such as AlayaCare, Axxess, RingCentral, Five9, and FranConnect to ensure smooth daily operations.
- Lead and solve help desk tickets service requests, ensuring timely resolution and a strong customer experience.
- Maintain clear documentation and knowledge base resources to improve consistency and reduce repeat issues.
IT Systems & Operational Support
- Assist with routine system updates, technology rollouts, and operational improvements across the franchise network.
- Help monitor IT systems for reliability, escalating issues when needed and supporting long-term stability.
- Work collaboratively with internal departments (Finance, Marketing, Care Services, System Performance, Finance, Operations) to ensure technology supports business processes effectively.
Project Coordination & Franchise Enablement
- Support IT projects by coordinating tasks, timelines, and communication with franchise partners and vendors.
- Assist in developing and delivering training materials that help franchisees follow Nurse Next Door’s “One Best Way” approach to IT systems and support.
- Provide guidance to franchisees during onboarding and transitions, helping them adopt tools and best practices quickly.
AI & Automation Support
- Contribute to the exploration and implementation of AI tools that improve service efficiency and reduce manual administrative work.
- Support automation initiatives such as workflow improvements in Five9, lead pipeline support, or reporting enhancements.
- Use AI driven insights to help identify recurring support issues and recommend practical solutions.
- Stay informed on emerging healthcare technology trends and support the organization’s efforts to innovate responsibly.
Partner & Vendor Collaboration
- Work closely with external technology partners (AlayaCare, Axxess, RingCentral, Five9, FranConnect) to support troubleshooting, upgrades, and service improvements.
- Communicate franchisee feedback to internal teams and vendors to strengthen systems and user experience.
Continuous Improvement & Innovation Mindset
- Bring curiosity and a problem solving mindset to daily IT support and service delivery.
- Support Nurse Next Door’s commitment to innovation by identifying opportunities where AI and digital tools can enhance care delivery and franchise success.
Capabilities & Experience
- 3–5 years of experience in IT support, helpdesk, or technical support roles
- Strong troubleshooting skills across hardware, software, and cloud-based systems
- Working knowledge of Microsoft 365 administration
- Understanding of basic networking concepts (VPN, DNS, firewalls, connectivity)
- Experience managing user access and permissions
- Familiarity with IT service management tools and ticketing systems
- Experience supporting multi-site or franchise environments is an asset
- Healthcare technology or EHR experience (AlayaCare or similar) is an asset
- Basic scripting or automation experience (PowerShell preferred) is a plus
- Strong customer service mindset with clear communication skills
We are an equal opportunity employer and love diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
Job Type: Full-time
Pay: From $70,000.00 per year
Ability to commute/relocate:
- Vancouver, BC V6J 1P2: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer Service: 5 years (preferred)
- leading Help Desk: 3 years (preferred)
- IT project management: 1 year (preferred)
Work Location: In person