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Network Support Technician jobs in Edmonton, AB

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    • The ideal candidate is proactive, analytical, and passionate about delivering exceptional network support.
    • Your expertise will support a wide array of network…
    • View all Marvel Websites and Digital Marketing Ltd. jobs - Edmonton jobs - Network Technician jobs in Edmonton, AB
    • Salary Search: Network Support Technician salaries in Edmonton, AB
    • You’ll also participate in an on-call rotation for after-hours emergency support, approximately one week every 18 weeks.
    • Conduct network infrastructure upgrades and maintenance to ensure optimal performance.
    • Knowledge of network infrastructure installation, maintenance, and…
    • Employee Assistance Program to support you and your family;
    • IT provide support to a group of lawyers and all members of the Firm.
    • Conduct regular site visits to support district offices, project teams, and field operations.
    • Collaborate effectively with Digital Services team members to…
    • First-line IT support and vendor coordination.
    • The rest of your time is first-line IT support.
    • Resolve what you can; for anything beyond first-line, open a…
    • Work with vendor support on behalf of our clients to ensure their support issues are resolved.
    • Provide complete support for client environments including…
    • Perform onsite technical support as the primary technician for client environments, handling Tier 1- 2 issues.
    • Tier 2 to Tier 3 technical support experience.
    • Respond to inbound calls and assist clients with program inquiries and technical support.
    • Learn to diagnose and troubleshoot basic hardware, software, and…
    • Answer inbound technical support calls and assist customers with diagnosing and resolving equipment issues.
    • Experience in technical support, equipment repair,…
  • View similar jobs with this employer
    • 1-2 years of call center or technical support experience.
    • As a Customer Support Specialist, you will be the first point of contact for customers experiencing…
    • Proven experience in IT support roles or had worked as telecommunication technician with a understanding of desktop support, hardware troubleshooting, and…
    • Basic troubleshooting of business applications (not hardware or network support).
    • This role is responsible for Level 1 (L1) application support, ensuring timely…
    • Work with vendor support on behalf of our clients to ensure their support issues are resolved.
    • Provide complete support for client environments including…
    • Install and support Starlink, wireless, cellular, camera, and network equipment.
    • Provide onsite and remote IT support for field users and facilities.
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Network Support Technician
Marvel Websites and Digital Marketing Ltd.
8505 Coronet Road NW, Edmonton, AB T6E 4N7
$38.67 an hour
Permanent, Full-time
Apply now

Job details

$38.67 an hour
Permanent, Full-time
8505 Coronet Road NW, Edmonton, AB T6E 4N7

Full job description

Job Overview

We are seeking a dynamic and detail-oriented Network Support Technician to join our innovative IT team. In this role, you will be instrumental in maintaining, troubleshooting, and optimizing our network infrastructure to ensure seamless connectivity and security across our organization. Your expertise will support a wide array of network systems, including LAN, WAN, data centers, and cloud environments. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to the stability and security of our network architecture. The ideal candidate is proactive, analytical, and passionate about delivering exceptional network support.

ResponsibilitiesTasks

  • Monitor the performance of computer systems and networks
  • Troubleshoot, maintain and upgrade web server hardware and software
  • Provide problem-solving services to network users
  • Perform routine network start up and close down and maintain control records
  • Perform data backups and disaster recovery operations
  • Implement network traffic and security monitoring software, and optimize server performance
  • Respond to requests for help and information from Website visitors and Website designers

Experience and specialization- Computer and technology knowledge

  • Security software
  • Programming software
  • MS Office
  • MS Windows

Additional informationSecurity and safety

  • Basic security clearance

Transportation/travel information

  • Valid driver's licence

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Organized
  • Creativity
  • Dedication

Pay: $38.67 per hour

Expected hours: 35.0 – 40.0 per week

Work Location: In person

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