Network Support Technician jobs in Calgary, AB
Senior IT Service Desk Technician
Easily applyUrgently hiringReis Informatica Inc.Calgary, AB- Full-time +1
- Paid time off
- Dental care
- Extended health care
- On-site parking
- MFA systems and client support.
- Execute and support on-prem to Microsoft 365 email migrations and setups.
- Troubleshoot and resolve complex issues across cloud,…
Software Support Specialist
Easily applyNewKailo MedicalCalgary, AB- $60,000–$100,000 a year
- Full-time
- Dental care
- On-site gym
- Work from home
- Proven experience in application support or a similar technical support role, ideally in healthcare/radiology IT or a related industry.
- You'll Fit Right In If*.
Telecommunications Technician - Level 4 Lead
Easily applyFibertel CommunicationsCalgary, AB- $30–$40 an hour
- Full-time +2
- Tuition reimbursement
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Extended health and dental benefits, including many other perks, paid by Fibertel.
- Ongoing manufacturer, product, and health and safety training.
Cisco Network Operations Specialist
Easily applyNewPeopleToGoCalgary, AB- $75–$80 an hour
- Contract
- 8 hour shift
- Provide operational support for Cisco enterprise network infrastructure.
- Maintain network documentation and operational procedures.
Implementation Technician (Alberta)
Easily applyBFG Enterprise ServicesCalgary, AB- $25–$30 an hour
- Day shift +4
- Strong understanding of network fundamentals and troubleshooting methodologies.
- Install cable supports, pathways, and containment systems as required.
Systems & Infrastructure Administrator
Easily applySOLV4EX GroupCalgary, AB T2P 3N3- Full-time
- Dental care
- Experience supporting distributed users with a mix of remote and occasional on-site support.
- You will own critical platforms independently, serve as the primary…
Installation & Repair TELUS Technician
Easily applyNewWorldwideCalgary, AB- $50,000–$90,000 a year
- Full-time
- 8 hour shift +3
- Vision care
- Dental care
- Life insurance
- Extended health care
- Seeking:* Energetic customer service/sales oriented individuals for the position of Telus Field Installations and Repair Technician.
- 1 evening shift per week.
Fiber & Structured Cabling Technician
Easily applyTridon CommunicationsCalgary, AB T2E 7E1- Permanent
- RRSP match
- Troubleshoot, repair, and maintain communication circuits and cabling networks.
- You’ll install, repair, and maintain structured cabling and fiber optic systems…
Experienced Structured Cabling Technician
Easily applySecurity DepotCalgary, AB- From $32.80 an hour
- Full-time
- 40 hours per week
- Paid time off
- Dental care
- Extended health care
- The ideal candidate will have experience in network rack planning, installation, and finishing.
- The primary role of the technician will be to execute cabling…
Experienced Structured Cabling Technician
Easily applySecurity DepotCalgary, AB- From $32.80 an hour
- Full-time
- 40 hours per week
- Paid time off
- Dental care
- Extended health care
- The ideal candidate will have experience in network rack planning, installation, and finishing.
- The primary role of the technician will be to execute cabling…
Senior Mitel VoIP Support Specialist
Easily applyUrgently hiringTotal Communication Services Inc.Calgary, AB- Full-time
- On call
- Paid time off
- Dental care
- Life insurance
- Extended health care
1 hire made in past 30 days- MiVoice Border Gateway Installation and support.
- Mitel MiVoice Business installation and support experience.
- VoIP Deployments on shared or parallel networks.
Integrated Security Technician
Easily applyFibertel CommunicationsCalgary, AB- $25–$40 an hour
- Full-time
- 30 to 44 hours per week
- On call
- Tuition reimbursement
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Extended health care
- Extended health and dental benefits, including many other perks, paid by Fibertel.
- Ongoing manufacturer, product, and health and safety training.
Telecommunication Technician
Easily applyFibertel CommunicationsCalgary, AB- From $18 an hour
- Full-time +2
- Tuition reimbursement
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Technicians joining our projects team will provide valuable experience in technology and low voltage installations from large scale capital projects to single…
Sr. Network Infrastructure Analyst
Easily applyPason Systems CorpCalgary, AB T2H 1K4- Permanent
- On call
- Ensuring integrity of all communication networks.
- The Network Infrastructure and Operations team provides a full range of network, infrastructure and…
Repair Technician
Easily applyTom Harris CellularCalgary, AB- $3,000–$3,300 a month
- Full-time
- Store discount
- Collaboration Champion: Excels in teamwork, collaborating seamlessly with sales and support teams.
- Tom Harris is currently recruiting a permanent full time…
Technical Support Analyst
Easily applyPason Systems CorpCalgary, AB T2H 1K4- Permanent
- Day shift +2
- Work from home
- Extended health care
- This position will support over 200+ Pason field technicians and diverse client base.
- Experience providing technical support to remote clients.
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Job Post Details
Senior IT Service Desk Technician - job post
Job details
Job type
- Permanent
- Full-time
Location
Benefits
Pulled from the full job description
- Paid time off
- Dental care
- Extended health care
- On-site parking
Full job description
Job Title
Senior Service Desk Technician
Location
Kitchener, ON,
Role Overview
You are a senior technician who thrives in a fast-moving service desk environment. You handle real client issues every day, not just edge cases. You respond, troubleshoot, fix, document, and move on to the next problem without losing quality.
This role is part of our main Service Desk team. The work is primarily reactionary client support, with the expectation that you apply senior-level thinking to every ticket you touch.
You are trusted to do things properly the first time.
What You Will Do
You will:
- Respond to client service requests and incidents as part of the Service Desk
- Troubleshoot and resolve complex issues across cloud, server, network, and endpoint systems
- Execute and support on-prem to Microsoft 365 email migrations and setups
- Support Microsoft cloud environments and identity systems
- Assist clients with MFA rollout, troubleshooting, and adoption
- Support Apple, Windows, and mobile environments
- Maintain accurate, detailed ticket updates and documentation
- Follow and enforce IT best practices consistently
- Desktop and application support
- Maintain technical documentation, create how-to procedures for future use
- Go to client offices if required
Technical Expertise Required
You must be highly skilled in:
- Microsoft 365, Office 365, Entra ID, Azure
- Windows Server, Active Directory, DNS
- On-prem to Microsoft 365 email migrations
- SharePoint, OneDrive, Google Workspace
- MFA systems and client support
- Firewalls, switches, routers, Cisco and Meraki equipment
- Enterprise and SMB WiFi systems
- File servers and storage
- macOS, iOS, iPhone, iPad
- Android devices
You are expected to understand root cause, not just symptoms.
Service Desk Expectations
You:
- Keep tickets updated in real time
- Document clearly and consistently
- Leave environments better than you found them
- Communicate clearly with clients by phone and in person
- Manage your time and priorities without constant oversight
If you dislike documentation or ticket hygiene, this role is not a fit.
Experience Profile
- Senior-level IT experience required
- Prior MSP experience strongly preferred
- Broad generalist skill set with deep hands-on experience
Professional Mindset
You:
- Are curious and driven to figure things out
- Test changes before deploying them
- Care about standards, structure, and best practices
- Take ownership of your work and your communication
Having a home lab is an asset. We can help you build one.
What We Offer
- Competitive compensation
- Benefits package
- Paid time off
- A team that values doing things properly
Hiring Process Notice
AI-based tools will be used to assist in screening and evaluating candidates as part of our hiring process.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Experience:
- IT: 10 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person