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Network Support Technician jobs in Calgary, AB

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    • Maintenance & Troubleshooting: Perform basic hardware/network troubleshooting, replace field-replaceable components, and assist senior technicians with…
    • Support the network design team with onsite tests using Mage-designed portable test units, report findings, analyse alternatives and propose solutions to…
    • Troubleshoot and resolve hardware, software, and network issues independently.
    • Install and support CCTV, access control, intercom, security systems and related…
    • Strong understanding of network fundamentals and troubleshooting methodologies.
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    • Provide onsite and remote technical support to clients.
    • 3+ years of onsite support experience in a similar role.
    • Valid driver's licence and reliable vehicle.
    • Fibertel is currently looking for dynamic, unique, problem-solving individuals to fill all levels of Communication Technician career openings.
    • Mileage and mobile-phone support where applicable.
    • Ensure completed solutions are ready for ongoing operational support.
    • Technical Leadership and Improvement.
    • Must be available to work weekends*.
    • Technicians perform installations and service work for residential and commercial customers.
    • Perform operational tasks as needed, including configuration changes and hands-on data centre support for critical network deployments.
    • The ideal candidate will be an operations-focused professional who can think on their feet and step in quickly to support ongoing infrastructure projects,…
    • In this role, you will work closely with a Senior Technician every day, gaining hands-on mentorship and paid training in a high-demand industry.
    • Extended health and dental benefits, including many other perks, paid by Fibertel.
    • Ongoing manufacturer, product, and health and safety training.
    • Industrial Control System cybersecurity, computer networking, network equipment, and network security appliances.
    • A security clearance will be conducted.
    • Provides technical support to end users when applicable.
    • Colleague is key interface for the provision of technical support and training for the customer and as…
    • Provides technical support to end users and field labour when applicable.
    • In this position, you are responsible for providing customer and technical support for…
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Career Resources:

Junior Data Center Operations Technician
Canadian Network Installations
·
3.8
Calgary, AB
$25–$30 an hour
Permanent, Full-time
Apply now

Job details

$25–$30 an hour
Paid time off, Dental care, Life insurance, Disability insurance, Casual dress, Extended health care
Permanent, Full-time
Weekends as needed, Night shift, Rotating shift, Day shift, On call
Calgary, AB

Full job description

Canadian Network Installations, CNI, has been a proud national vendor partner supporting telecommunication Carriers across Canada for over 25 years. CNI offers infrastructure support, solutions, and network build in both wired and wireless sectors across Canada. We are currently recruiting individuals who possess the skill, attitude, and passion to join a growing team in Calgary, Alberta as a Junior Data Center Operations Technician.

About the Role Entry-level position supporting day-to-day data center operations. We seek a detail-oriented, technically curious candidate eager to build a career in data center infrastructure. No expert experience required—just a strong technical foundation, willingness to learn, and high accuracy.

· Schedule: 24/7 environment (day, night, weekend shifts, and occasional on-call).

Key Responsibilities

  • Hardware & Cabling: Assist with installing, racking, powering, cabling, moving, and decommissioning servers, storage, switches, and patch panels (copper/fiber).
  • Maintenance & Troubleshooting: Perform basic hardware/network troubleshooting, replace field-replaceable components, and assist senior technicians with complex issues.
  • Inspections & Monitoring: Conduct visual inspections to spot alarms, damaged components, loose connections, or cabling issues.
  • Ticketing & Asset Management: Log tasks in ticketing systems, stage equipment, and maintain precise records of serial numbers, asset tags, and equipment locations.
  • Logistics & Decommissioning: Handle shipping, receiving, vendor RMAs, and inventory tracking for incoming and retired hardware.
  • Compliance & Escalation: Follow safety, security, and change management procedures; escalate issues exceeding your current experience level.

Basic Qualifications

  • Interest or background in computer hardware, networking, telecommunications, or electronics.
  • Basic understanding of hardware components, Ethernet, TCP/IP, IP addressing, and troubleshooting techniques.
  • High attention to detail with the ability to precisely follow written technical procedures and record data.
  • Strong communication skills and willingness to ask questions when instructions are unclear.
  • Ability to safely lift and move equipment up to 75 lbs.
  • Flexibility to work shift rotations in a 24/7 environment.

Preferred Qualifications

  • Hands-on experience building, repairing, or upgrading PCs/servers.
  • Prior experience with structured cabling (patching, labeling, testing copper/fiber).
  • Familiarity with ticketing systems, asset tracking tools, inventory management, or spreadsheets.
  • Basic knowledge of major server and networking hardware vendors.

Leading our industry in quality, service, and team appreciation, CNI is an equal opportunity employer and provides its staff with a fully respectful work environment. If you are interested in applying, please respond online.

Job Types: Full-time, Permanent

Pay: $25.00-$30.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Paid time off

Work Location: In person

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